Help, please! blank page in the list of updates (vista SP2) to install company

Hello, I have a business edition of vista with SP2 and you have a problem to view the updates that must be installed: currently I have a notification of updates 26, but when I click on the link to view this list, I have only a white page!
Please see below for details and I'll appreciate your help on this issue.

KR,
-------------------------------------------------

2009-12-01 16:59:38:837 1092 918 Agent *.
2009-12-01 16:59:38:838 1092 918 Agent * END * Agent: finding updates [CallerId = AutomaticUpdates]
2009-12-01 16:59:38:838 1092 918 Agent *.
2009-12-01 16:59:38:866 1092 12cc to THE > # RETURN # to THE: research updates [CallId = {E714C492-FBD4-4242-B9AF-23A387873ADA}]
2009-12-01 16:59:38:867 1092 12cc to # 26 updates detected
2009-12-01 16:59:38:881 1092 918 report REPORT EVENT: {A51BA924-F788-4870-AD30-D95DCDA9058D}-2009-12-01 16:59:38:821 - 0000 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates success software sync Windows Update Client detected successfully 26 updates.
2009-12-01 16:59:38:881 1092 918 CWERReporter finish event management report. (00000000)
2009-12-01 16:59:38:882 1092 918 CWERReporter finish event management report. (00000000)
2009-12-01 16:59:38:957 1092 12cc to THE #.
2009-12-01 16:59:38:957 1092 12cc to # END # in THE: research updates [CallId = {E714C492-FBD4-4242-B9AF-23A387873ADA}]
2009-12-01 16:59:38:957 1092 12cc to THE #.
2009-12-01 16:59:38:981 1092 12cc to THE #.
2009-12-01 16:59:38:981 1092 12cc to THE # START # to THE: updating of information updated featured
2009-12-01 16:59:38:981 1092 12cc to THE #.
2009-12-01 16:59:38:981 1092 12cc to no. feature updates available.
2009-12-01 16:59:38:981 1092 12cc to THE #.
2009-12-01 16:59:38:981 1092 12cc to # END # in THE: updating of information updated featured
2009-12-01 16:59:38:981 1092 12cc to THE #.
2009-12-01 16:59:38:982 1092 12cc to THE timeout parameter next detection at 2009-12-02 13:48:11
2009-12-01 16:59:38:982 1092 12cc setting of to THE pending client directive to 'install approval. "
2009-12-01 16:59:43:835 1092 918 CWERReporter finish event management report. (00000000)
2009-12-01 16:59:54:182 1092 launched CE4 again to THE client for directive 'Install approval', session id = 0x1
2009-12-01 20:00:55:866 1092 16 c 4 putting featured update notifications.  fIncludeDismissed = true
2009-12-01 20:00:55:866 1092 16 c to THE star no. 4 updates available.
2009-12-01 20:01:07:235 1092 16 c 4 putting featured update notifications.  fIncludeDismissed = true
2009-12-01 20:01:07:235 1092 16 c to THE star no. 4 updates available.

Hi Tati70,

Welcome to the Microsoft Answers site!

(1) what is the version of Internet Explorer you are using?

This problem can occur for several reasons. You may experience this problem if one or more of the following conditions are met:

> Internet Explorer settings may be incorrect.

> Some third party such as antivirus programs, firewall and accelerators Web applications adversely affect the ability of your computer to connect to the Windows Update Web site.

> Internet Explorer damaged or incompatible settings can prevent you from accessing Windows Update.

You can reset Internet Explorer and see if that can solve the problem.

Warning: Resetting Internet Explorer settings is not reversible. After a reset, all previous settings are lost and cannot be recovered. Rather than reset, you can reset the settings or delete your webpage history. For more information, see the links at the bottom of this topic.

You can access the links below and use the tool to reset the version of Internet Explorer you are using.

Reset Internet Explorer version 7:

http://Windows.Microsoft.com/en-us/Windows-Vista/reset-Internet-Explorer-7-settings

Reset Internet Explorer version 8:

http://Windows.Microsoft.com/en-us/Windows-Vista/reset-Internet-Explorer-8-settings

Let us know if the problem is solved or for help

Concerning
Varun j: MICROSOFT SUPPORT
Visit our Microsoft answers feedback Forum
http://social.answers.Microsoft.com/forums/en-us/answersfeedback/threads/ and tell us what you think

Tags: Windows

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