Help, please. I am trying to load a backup on my new phone and he said he will not identify device I need to update itunes. I check and I have already the latest version. To double check that I reinstalled the latest news from their Web site and still the

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• My Instagram app will not open it keeps saying: "pending". I have tried to delete the app, off my phone and still nothing! Please help thanks

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• Try to synchronize again 5 s iPhone to iTunes 11.4 on iMac under OSX10.6.8 and it won't let me. Says I need to update iTunes but iTunes tells me that it is up to date?

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  Great win by the Packers, BTW!

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  Hi Dustin,

  Thanks for posting. You will have to contact the support for the program in which you can not install. If you encounter problems, install any programs please let us know with the exact error message.

  Thank you!
  Shawn - Support Engineer - MCP, MCDST
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think