Help, please! I paid my subscription to Acrobat Pro, signed, see the monthly payment reflected in my bank account, but my adobe profile don't undestand I already paid and won't let me download and asks me to pay AGAIN!

Please someone help me, I'm desperate.

I bought an annual subscription to Acrobat Pro with my credit card.

I see it in my bank statement every month, but when I try to download I can't because I don't have a serial number because in my Adobe account, I have no products or purchases.

But I can show proof of my payment on my credit card statement!

I bought something I can't use or stop the charge!

What should I do?

Hi marianaa47221362,

We are sorry for the inconvenience that you had faced.

Please do not hesitate to contact our customer service: Customer Contact

Concerning

Sarojini

Tags: Adobe

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