Help please in Outlook express 6 emails not just send receive

Similar Questions

• where can I find answers / help for Microsoft Outlook Express 6. A batch of 4 months of emails hepatitis has disappeared from my file SENT. THX

  Cannot find where to look for help on Outlook Express (OE 6). ???  A lot of emails suddenly disappeared from my file of SENT MESSAGES, and I need them.

  Help of OE is at: XP Networking & Online , but I can help.
  http://answers.Microsoft.com/en-us/Windows/Forum/windows_xp-networking?page=1&tab=all
   
  View | Current view. Show all Messages is verified? If this is the case, then you have to do.
   
   
  Two reasons the most common for what you describe is disruption of the compacting process, (never touch anything until it's finished), or bloated folders. More about that below.
   
  Why OE insists on compacting folders when I close it? :
  http://www.insideoe.com/FAQs/why.htm#compact
   
  Why mail disappears:
  http://www.insideoe.com/problems/bugs.htm#mailgone
   
  Recovery methods:
   
  If you are running XP/SP3, then you should have a backup of your dbx files in the Recycle Bin (or possibly the message store), copied as bak files.
   
  To restore a folder bak on the message store folder, first find the location of the message store.
   
  Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.
   
  In Windows XP, the .dbx files are by default marked as hidden. To view these files in the Solution Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder options | View.
   
  Close OE and in Windows Explorer, click on the dbx to the file missing or empty file, then drag it to the desktop. It can be deleted later once you have successfully restored the bak file. Minimize the message store.
   
  Open OE and, if the folder is missing, create a folder with the * exact * same name as the bak file you want to restore but without the .bak. For example: If the file is Saved.bak, the new folder should be named saved. Open the new folder, and then close OE. If the folder is there, but just empty, continue to the next step.
   
  First of all, check if there is a bak file already in the message. If there is, and you have removed the dbx file, go ahead and rename it in dbx.
   
  If it is not already in the message, open the trash and do a right-click on the file bak for the folder in question and click on restore. Open the message store up and replace the .bak by .dbx file extension. Close the message store and open OE. Messages must be in the folder.
   
  If messages are restored successfully, you can go ahead and delete the old dbx file that you moved to the desktop.
   
  If you have not then bak copies of your dbx files in the Recycle Bin:
   
  DBXpress run in extract disc Mode is the best chance to recover messages:
  http://www.oehelp.com/DBXpress/default.aspx
   
  And see:
  
  http://www.oehelp.com/OETips.aspx#4
   
   
   
  A general warning to help avoid this in the future:
   
  Do not archive mail in default OE folders. They finally are damaged. Create your own folders defined by the user for mail storage and move your mail to them. Empty the deleted items folder regularly. Keep user created folders under 300 MB, and also empty as is possible to default folders.
   
  Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the CPUs, slows down sending and receiving and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for the loss of messages. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
  
  http://www.oehelp.com/OETips.aspx#3 
   
  And backup often.
   
  Outlook Express Quick Backup (OEQB Freeware)
  http://www.oehelp.com/OEBackup/default.aspx  

• I can receive email with outlook express, but am not able to send e-mail

  I can receive e-mail using Outlook Express but am not able to send. My email is a live.com... Here's an error message that I keep getting...

  . The message could not be sent because the server rejected the sender's e-mail address. E-mail address of the sender was * address email is removed from the privacy *'. Subject 'Looking for my first home', account: 'pop3.live.com', server: 'smtp.live.com', Protocol: SMTP, server response: ' 550 5.7.3 abandoned required action; user not authenticated ', Port: 25, secure (SSL): no, Server error: 550, error number: 0x800CCC78.

  Here's another... Your server suddenly put an end to the connection. The possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'pop3.live.com', server: 'smtp.live.com', Protocol: SMTP, Port: 25, secure (SSL): no, error number: 0x800CCC0F. Can you walk me through how to fix this? Thank you

  Hello

  Have you made changes on the computer before this problem?
   
  I suggest you to try the steps in the following Microsoft article and check if this may help.
  OLEXP: you are prompted repeatedly for credentials when you connect your e-mail server:
  http://support.Microsoft.com/kb/298589
  OLEXP: "The Message could not be sent" Error Message When send you Mail by server IMAP of CompuServe: http://support.microsoft.com/kb/310876
   
  Hope the information is useful.

• When I need something send to an email address of a Web site, even I have shortcut Outlook Express him pay not only electronic mail by default

  When I need something send to an email address of a Web site, even I have shortcut Outlook Express him pay not only electronic mail by default

  http://support.Mozilla.com/en-us/KB/changing+the+e-mail+program+used+by+Firefox

• When I want to send email from the Explorer, it goes to outlook express and will not let me send email. How can I fix it?

  Why can't I send an email from the Explorer, it goes to outlook express and will not let me send e-mail

  Hotmail questions need to be asked here: www.windowslivehelp.com

  This forum deals only with Windows.

  Steve

• Outlook Express 6.0 when I send an email, it seems that it does not completely turn off but it does and everytime I open OE, it turns off again and again and again, etc. Any ideas? Thank you

  I send an email, it does not completely turn off. A message that says that the task had not been completed, but no error message appears. The email goes off, and whenever I open OE it turns off again and again and again, etc. Any suggestions?

  Thank you

  You have the apparent corruption of dbx files, but an easy solution.

  Spend most of your messages out of the Inbox and then create new folders to send and sent items box after having moved the messages you want to save to a local folder that you create.

  Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.

  In Windows XP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder Options icon | Opinion, or in Windows Explorer. Tools | Folder options | View.

  With OE closed, find the DBX files for the items in the Outbox and sent and delete them.  New ones will be created automatically when you open OE.

  After you're done, followed by compacting your folders manually while working * off * and do it often.

  Click Outlook Express at the top of the the folder tree so no folders are open. Then: File | Work offline (or double-click on work online in the status bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.

  General precautions for Outlook Express:

  Do not archive mail in the receipt or sent items box. Create your own user-defined folders and move messages you want to put in them. Empty the deleted items folder daily. Although the dbx files have a theoretical capacity of 2 GB, I recommend all a 300 MB max for less risk of corruption.

  Information on the maximum size of the .dbx files that are used by Outlook Express:
  http://support.Microsoft.com/?kbid=903095

  Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the CPUs, slows down sending and receiving and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for the loss of messages. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
  http://www.oehelp.com/OETips.aspx#3

  Why you don't need your anti-virus to scan your email
  http://thundercloud.NET/infoave/tutorials/email-scanning/index.htm

  Note that for some AV programs, it may be necessary to uninstall the program and reinstall in custom Mode and uncheck analysis when the option is the result of e-mail messages.

  Compact often as specified above.

  And backup often.

  Outlook Express Quick Backup (OEQB Freeware)
  http://www.oehelp.com/OEBackup/default.aspx

  Bruce Hagen
  MS - MVP October 1, 2004 ~ September 30, 2010
  Imperial Beach, CA

• I get an error (0x800C0133) message when opening outlook express and can not receive emails

  An unknown error has occurred. Account: 'mail.homeloansokc.com', server: 'mail.homeloansokc.com', Protocol: POP3, Port: 110, secure (SSL): no, error number: 0x800C0133 the previous message is the complete error message I get when trying to open Outlook Express.  I can send but cannot receive mail.  The box pop up you will receiver 1 of 68 messages but stops before it downloads all messages and displays the error message.

  Error number: 0x800C0133 = a corrupt Inbox.
   
  Move any message you want to save to a local folder that you create. Then, remove the problem of Inbox as follows.
   
  Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.
   
  In Windows XP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder options | View.
   
  With OE closed, find the box of Inbox.dbx and delete it. Another will be created automatically when you open OE.
   
  General precautions for Outlook Express:
   
  Do not archive mail in the receipt or sent items box. Create your own user-defined folders and move messages you want to put in them. Empty the deleted items folder daily. Although the dbx files have a theoretical capacity of 2 GB, I recommend all a 300 MB max for less risk of corruption.
   
  After you're done, followed by compacting your folders manually while working * off * and do it often.
   
  Click Outlook Express at the top of the the folder tree so no folders are open. Then: File | Work offline (or double-click on work online in the status bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.
   
  Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the processors and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
  http://www.oehelp.com/OETips.aspx#3

• Outlook Express - messages do not appear in the body of the e-mail.

  Outlook Express - messages do not appear in the body of the e-mail. Show only the like ATT or txt or HTML. I always have to click on the attachment to read an email. All messages in the Inbox of reception and sent items also have ATT attachment or txt.

  Can you help me?

  Outlook Express message appears blank and has an ATT000XX.txt or ATT000XX.htm attachment:
  http://support.Microsoft.com/?kbid=312351
   
   
  In addition to the problem that is described in this article with temporary files, Outlook Express can have an empty message, if Internet Explorer is configured to display, coding for automatic selection. If so, disable the automatic selection in Internet Explorer and choose rather Western European (ISO). If your program has an option to read HTML messages as plain text, the HTML version of the message may appear as an ATT0001. HTM attachment (the number may vary).

• Outlook Express inbox emails have disappeared

  Inbox in outlook express has fallen six months of emails

  I was hoping that it would be easy, but not so much.
   
   
  Two reasons the most common for what you describe is disruption of the compacting process, (never touch anything until it's finished), or bloated folders. More about that below.
   
  Why OE insists on compacting folders when I close it? :
  http://www.insideoe.com/FAQs/why.htm#compact
   
  Why mail disappears:
  http://www.insideoe.com/problems/bugs.htm#mailgone
   
  Recovery methods:
   
  If you use XP/SP2 or SP3, and are fully patched, then you should have a backup of your dbx files in the Recycle Bin (or possibly the message store), copied as bak files.
   
  To restore a folder bak on the message store folder, first find the location of the message store.
   
  Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.
   
  In Windows XP, the .dbx files are by default marked as hidden. To view these files in the Solution Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder options | View.
   
  Close OE and in Windows Explorer, click on the dbx to the file missing or empty file, then drag it to the desktop. It can be deleted later once you have successfully restored the bak file. Minimize the message store.
   
  Open OE and, if the folder is missing, create a folder with the * exact * same name as the bak file you want to restore but without the .bak. For example: If the file is Saved.bak, the new folder should be named saved. Open the new folder, and then close OE. If the folder is there, but just empty, continue to the next step.
   
  First of all, check if there is a bak file already in the message. If there is, and you have removed the dbx file, go ahead and rename it in dbx.
   
  If it is not already in the message, open the trash and do a right-click on the file bak for the folder in question and click on restore. Open the message store up and replace the .bak by .dbx file extension. Close the message store and open OE. Messages must be in the folder.
   
  If messages are restored successfully, you can go ahead and delete the old dbx file that you moved to the desktop.
   
  If you have not then bak copies of your dbx files in the Recycle Bin:
   
  DBXpress run in extract disc Mode is the best chance to recover messages:
  http://www.oehelp.com/DBXpress/default.aspx
   
  And see:
  http://www.oehelp.com/OETips.aspx#4
   
  A general warning to help avoid this in the future:
   
  Do not archive mail in default OE folders. They finally are damaged. Create your own folders defined by the user for mail storage and move your mail to them. Empty the deleted items folder regularly. Keep user created folders under 300 MB, and also empty as is possible to default folders.
   
  Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the CPUs, slows down sending and receiving and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for the loss of messages. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
  
  http://www.oehelp.com/OETips.aspx#3 
   
  And backup often.
   
  Outlook Express Quick Backup (OEQB Freeware)
  http://www.oehelp.com/OEBackup/default.aspx  

• In Outlook Express lost emails and get the 0X800C0133 error

  I lost all my emails in my Inbox and now cannot receive emails at all. Error message is 0X800C0133. Need help to restore the email account and also I was wondering if it will be possible to recover the lost emails.

  Thank you

  Error number: 0x800C0133 = a corrupt Inbox.
   
  Move any message you want to save to a local folder that you create if you can.
   
  Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.
   
  In Windows XP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder options | View.
   
  With OE closed, find the box of Inbox.dbx and rename it to Inboxold.dbx. Another will be created automatically when you open OE.
   
  Now, you have an Inbox clean and fresh. Check the Windows Recycle Bin and the message OE store folder for a file Inbox.bak. If you have one, note the date of creation and after return before doing anything. If you do not have a bak file, DBXpress is your best chance to retrieve your messages.
  http://www.oehelp.com/DBXpress/default.aspx
   
  You may need to run in the extract from disk Mode if its normal recovery mode fails to find lost messages.
  **********************************************************
   
  General precautions for Outlook Express:
   
  Do not archive mail in the receipt or sent items box. Create your own user-defined folders and move messages you want to put in them. Empty the deleted items folder daily. Although the dbx files have a theoretical capacity of 2 GB, I recommend all a 300 MB max for less risk of corruption.
   
  After you're done, followed by compacting your folders manually while working * off * and do it often.
   
  Click Outlook Express at the top of the the folder tree so no folders are open. Then: File | Work offline (or double-click on work online in the status bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.
   
  Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the processors and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
  http://www.oehelp.com/OETips.aspx#3

• Outlook Express lost emails

  My outlook express compressed in order to free disk space and lost all the emails of the 15/06/10 abreast. How to make a comeback?

  Two reasons the most common for what you describe is disruption of the compacting process, (never touch anything until it's finished), or bloated folders. More about that below.

  Why OE insists on compacting folders when I close it? :
  http://www.insideoe.com/FAQs/why.htm#compact
   
  Why mail disappears:
  http://www.insideoe.com/problems/bugs.htm#mailgone

  Recovery methods:

  If you use XP/SP2 or SP3, and are fully patched, then you should have a backup of your dbx files in the Recycle Bin (or possibly the message store), copied as bak files.

  To restore a folder bak on the message store folder, first find the location of the message store.

  Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.

  In Windows XP, the .dbx files are by default marked as hidden. To view these files in the Solution Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder options | View.

  Close OE and in Windows Explorer, click on the dbx to the file missing or empty file, then drag it to the desktop. It can be deleted later once you have successfully restored the bak file. Minimize the message store.

  Open OE and, if the folder is missing, create a folder with the * exact * same name as the bak file you want to restore but without the .bak. For example: If the file is Saved.bak, the new folder should be named saved. Open the new folder, and then close OE. If the folder is there, but just empty, continue to the next step.

  First of all, check if there is a bak file already in the message. If there is, and you have removed the dbx file, go ahead and rename it in dbx.

  If it is not already in the message, open the trash and do a right-click on the file bak for the folder in question and click on restore. Open the message store up and replace the .bak by .dbx file extension. Close the message store and open OE. Messages must be in the folder.

  If messages are restored successfully, you can go ahead and delete the old dbx file that you moved to the desktop.
   
  If you have not then bak copies of your dbx files in the Recycle Bin:

  DBXpress run in extract disc Mode is the best chance to recover messages:
  http://www.oehelp.com/DBXpress/default.aspx

  And see:
  http://www.oehelp.com/OETips.aspx#4

  A general warning to help avoid this in the future:

  Do not archive mail in default OE folders. They finally are damaged. Create your own folders defined by the user for mail storage and move your mail to them. Empty the deleted items folder regularly. Keep user created folders under 300 MB, and also empty as is possible to default folders.

  Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the CPUs, slows down sending and receiving and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for the loss of messages. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
  http://www.oehelp.com/OETips.aspx#3

  And backup often.

  Outlook Express Quick Backup (OEQB Freeware)
  http://www.oehelp.com/OEBackup/default.aspx

• After compaction all my emails in Outlook Express 8 I am able to receive more emails, but how can I recover lose them emails?

  original title: IE * compaction

  After compaction in OE8 I lost all emails from the Inbox since August 2010 to present.  I can now receive incoming e-mails, but is it possible to recover my lost mails?  If so, how?  Thank you.

  There is no such thing as OE8 or IE compaction, but I think that's what you ask

  Two reasons the most common for what you describe is disruption of the compacting process, (never touch anything until it's finished), or bloated folders. More about that below.

  Why OE insists on compacting folders when I close it? :
  http://www.insideoe.com/FAQs/why.htm#compact
   
  Why mail disappears:
  http://www.insideoe.com/problems/bugs.htm#mailgone
   
  About file Corruption:
  http://www.Microsoft.com/Windows/IE/community/columns/filecorruption.mspx

  Recovery methods:

  If you use XP/SP2 or SP3, and are fully patched, then you should have a backup of your dbx files in the Recycle Bin (or possibly the message store), copied as bak files.

  To restore a folder bak on the message store folder, first find the location of the message store.

  Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.

  In Windows XP, the .dbx files are by default marked as hidden. To view these files in the Solution Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder options | View.

  Close OE and in Windows Explorer, click on the dbx to the file missing or empty file, then drag it to the desktop. It can be deleted later once you have successfully restored the bak file. Minimize the message store.

  Open OE and, if the folder is missing, create a folder with the * exact * same name as the bak file you want to restore but without the .bak. For example: If the file is Saved.bak, the new folder should be named saved. Open the new folder, and then close OE. If the folder is there, but just empty, continue to the next step.

  First of all, check if there is a bak file already in the message. If there is, and you have removed the dbx file, go ahead and rename it in dbx.

  If it is not already in the message, open the trash and do a right-click on the file bak for the folder in question and click on restore. Open the message store up and replace the .bak by .dbx file extension. Close the message store and open OE. Messages must be in the folder.

  If messages are restored successfully, you can go ahead and delete the old dbx file that you moved to the desktop.
   
  If you have not then bak copies of your dbx files in the Recycle Bin:

  DBXpress run in extract disc Mode is the best chance to recover messages:
  http://www.oehelp.com/DBXpress/default.aspx

  And see:
  http://www.oehelp.com/OETips.aspx#4

  A general warning to help avoid this in the future:

  Do not archive mail in default OE folders. They finally are damaged. Create your own folders defined by the user for mail storage and move your mail to them. Empty the deleted items folder regularly. Keep user created folders under 300 MB, and also empty as is possible to default folders.

  Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the CPUs, slows down sending and receiving and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for the loss of messages. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
  http://www.oehelp.com/OETips.aspx#3

  And backup often.

  Outlook Express Quick Backup (OEQB Freeware)
  http://www.oehelp.com/OEBackup/default.aspx

• Outlook Express 6.0 - mal to send emails with attachments

  Get the error message saying "some errors occurred while processing the requested tasks.  Please see the list of errors below for more details".  There is no error displayed messagees.  The tab tasks, there is a warning in the status column with no description.

  This only happens when you send an email with an attachment.  The message is then placed in the Outbox.  I checked that the message has been sent and received, but the message does not in sent items.  Outlook express keeps trying to send the message.

  You have apparent, but easily fixed dbx file corruption.

  Spend most of your messages out of the Inbox and then create new folders to send and sent items box after having moved the messages you want to save to a local folder that you create.

  Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.

  In Windows XP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder Options icon | Opinion, or in Windows Explorer. Tools | Folder options | View.

  With OE closed, find the DBX files for the items in the Outbox and sent and delete them.  New ones will be created automatically when you open OE.

  After you're done, followed by compacting your folders manually while working * off * and do it often.

  Click Outlook Express at the top of the the folder tree so no folders are open. Then: File | Work offline (or double-click on work online in the status bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.

  General precautions for Outlook Express:

  Do not archive mail in the receipt or sent items box. Create your own user-defined folders and move messages you want to put in them. Empty the deleted items folder daily. Although the dbx files have a theoretical capacity of 2 GB, I recommend all a 300 MB max for less risk of corruption.

  Information on the maximum size of the .dbx files that are used by Outlook Express:
  http://support.Microsoft.com/?kbid=903095

  Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the CPUs, slows down sending and receiving and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for the loss of messages. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
  http://www.oehelp.com/OETips.aspx#3

  Why you don't need your anti-virus to scan your email
  http://thundercloud.NET/infoave/tutorials/email-scanning/index.htm

  Note that for some AV programs, it may be necessary to uninstall the program and reinstall in custom Mode and uncheck analysis when the option is the result of e-mail messages.

  Compact often as specified above.

  And backup often.

  Outlook Express Quick Backup (OEQB Freeware)
  http://www.oehelp.com/OEBackup/default.aspx

  Bruce Hagen
  MS - MVP October 1, 2004 ~ September 30, 2010
  Imperial Beach, CA

• Outlook Express Inbox emails disappeared after power failure

  Remember - this is a public forum so never post private information such as numbers of mail or telephone!

  Last night, there was a sudden unplanned shutdown down of the PC (turn off).  After the reboot (late last night) and go to the Inbox Outlook Express, only e-mail messages today were from this time (2 / 26 +)!  I can't find any obvious backup file for old messages (more than 26/02/2010).

  (1) what might have happened?  I got shut-off before without any problem.

  (2) where the old emails can be (if not actually erased)?

  (3) how can I get these emails restored to OE (if they still exist)?

  Thank you

  S

  Two reasons the most common for what you describe is disruption of the compacting process, (never touch anything until it's finished), or bloated folders. More about that below.

  Why OE insists on compacting folders when I close it? :
  http://www.insideoe.com/FAQs/why.htm#compact

  Why mail disappears:
  http://www.insideoe.com/problems/bugs.htm#mailgone

  About file Corruption:
  http://www.Microsoft.com/Windows/IE/community/columns/filecorruption.mspx

  Recovery tools:

  If you use XP/SP2 or SP3, and are fully patched, then you should have a backup of your dbx files in the Recycle Bin (or possibly the message store), copied as bak files.

  To restore a folder bak on the message store folder, first find the location of the message store.

  Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.

  In Windows XP, the .dbx files are by default marked as hidden. To view these files in the Solution Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder options | View.

  Close OE and in Windows Explorer, click on the dbx to the file missing or empty file, then drag it to the desktop. It can be deleted later once you have successfully restored the bak file. Minimize the message store.

  Open OE and, if the folder is missing, create a folder with the * exact * same name as the bak file you want to restore but without the .bak. For example: If the file is Saved.bak, the new folder should be named saved. Open the new folder, and then close OE. If the folder is there, but just empty, continue to the next step.

  First of all, check if there is a bak file already in the message. If there is, and you have removed the dbx file, go ahead and rename it in dbx.

  If it is not already in the message, open the trash and do a right-click on the file bak for the folder in question and click on restore. Open the message store up and replace the .bak by .dbx file extension. Close the message store and open OE. Messages must be in the folder.

  If messages are restored successfully, you can go ahead and delete the old dbx file that you moved to the desktop.
   
  If you have not then bak copies of your dbx files in the Recycle Bin:

  DBXpress run in extract disc Mode is the best chance to recover messages:
  http://www.oehelp.com/DBXpress/default.aspx

  And see:
  http://www.oehelp.com/OETips.aspx#4

  A general warning to help avoid this in the future:

  Do not archive mail in default OE folders. They finally are damaged. Create your own folders defined by the user for mail storage and move your mail to them. Empty the deleted items folder regularly. Keep user created folders under 300 MB, and also empty as is possible to default folders.

  Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the CPUs, slows down sending and receiving and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for the loss of messages. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
  http://www.oehelp.com/OETips.aspx#3

  And backup often.

  Outlook Express Quick Backup (OEQB Freeware)
  http://www.oehelp.com/OEBackup/default.aspx

  Bruce Hagen MS - MVP [Mail]

• Outlook Express open, BUT we had a power surge and froze many emails. Now, Outlook Express is frozen and I can receive emails BUT cannot open or remove

  I had problems with at least 15 incoming emails. I can't highlite them, I can send them to different folders, BUT I can't remove.

  As soon as I try to delete I'm get the section (not responding) arrive and the freezer all this even once. I am then able to send an error message, but that dosent help get rid of the emails.

  I've rescheduled back 5 days, BUT that has not worked or the other.

  I have downloaded Mozilla Firefox and it makes no difference.

  Responses and remedies will be welcome.

  Thank you

  I've rescheduled back 5 days, BUT that has not worked or the other.

  I have downloaded Mozilla Firefox and it makes no difference.

  System Restore will not help, and the browser you use is irrelevant.

  Spend most of your messages out of the Inbox if you can and move the messages you want to record off deleted items, and sent items. Locate the OE message store and then close OE.

  Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.

  In Windows XP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder Options icon | Opinion, or in Windows Explorer. Tools | Folder options | View.

  With OE closed, find the Deleted Items.dbx and Sent Items.dbx files and delete them. New files will be created automatically when you open OE.

  Compact all folders as described below.

  To avoid this in the future:

  Do not archive mail in the receipt or sent items box. Create your own user-defined folders and move messages you want to put in them. Empty the deleted items folder daily. Although the dbx files have a theoretical capacity of 2 GB, I recommend all a 300 MB max for less risk of corruption.

  Information on the maximum size of the .dbx files that are used by Outlook Express:
  http://support.Microsoft.com/?kbid=903095

  After you're done, followed by compacting your folders manually while working * off * and do it often.

  Click Outlook Express at the top of the the folder tree so no folders are open. Then: File | Work offline (or double-click on work online in the status bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.

  Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the processors and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
  http://www.oehelp.com/OETips.aspx#3

  Bruce Hagen
  MS - MVP October 1, 2004 ~ September 30, 2010
  Imperial Beach, CA