Help! Problem of freeze/reboot IMac, Apple has been without help
Hi all. I have a persistant problem with my iMac (chart below). Presented it Apple Store twice now, they have not solved the problem. Basically: my computer, with no visible trend, will freeze while I use it and trigger a reboot. Sometimes once a day, sometimes several times a day. Various open applications, does not make a difference. Apple Store/Genius Bar people have told me they think it's a software problem, but the system log confuses me and makes me doubt this conclusion: I was meticulously noting the time of freeze, at +/-5 seconds, and there is NOTHING in the paper system at this time. No kernel panic, no newspaper of the accident, no notice of ANY running process. I'll post the last example below I list of specifications. Anyone thought EVERYTHING might happen? I am running:
iMac (retina 5K, 27 inches, end of 2015)
OS X 10.11.5
4 GHz Intel Core i7
1 TB drive merger
Third party memory 32 GB
Also always have an Apogee Duet race / connected, so the software Apogee Maestro is always on - it is the only part of the software that is always on- but no problem journal related to that.
Speaking to the newspaper, it is an example of the journal at the time of my last fall. The accident occurred at 09:54:05 6/26. You will notice that in the part of the newspaper I have write, leave a little before the accident until the process starts again, there is NOTHING happening yet near the time of the accident. This is typical of these accidents, and there are hundreds of them at this point. Daily minimum of the event, usually several times per day. Excerpt from diary system (all Messages); still, the crash took place at 26/06/16 09:54:05:
26/06/16 9:43:38.000 AM kernel [0]: Google Chrome process it [1145] taken causing excessive Awakenings. EXC_RESOURCE lost audio playback
26/06/16 9:46:09.437 AM WindowServer [206]: _CGXRemoveWindowFromWindowMovementGroup: 0 x 235 of window is not attached to the window 0 x 246
26/06/16 9:46:32.000 AM kernel [0]: Google Chrome it [1157] triggered unnest range 0x7fff87800000-> shared region DYLD card VM 0xb52818b1fc657cc3 0x7fff87a00000. While it is not abnormal for debuggers, this increases the system memory footprint until the target ends.
26/06/16 9:46:33.586 AM Google Chrome Helper [1157]: CGAffineTransformInvert: singular matrix.
26/06/16 9:46:58.000 AM kernel [0]: Google Chrome it [1158] triggered unnest range 0x7fff87800000-> shared region DYLD card VM 0xb52818b200d8c40b 0x7fff87a00000. While it is not abnormal for debuggers, this increases the system memory footprint until the target ends.
26/06/16 9:46:58.000 AM kernel [0]: Google Chrome it [1159] triggered unnest range 0x7fff87800000-> shared region DYLD card VM 0xb52818b1fa3525fb 0x7fff87a00000. While it is not abnormal for debuggers, this increases the system memory footprint until the target ends.
26/06/16 9:46:58.000 AM kernel [0]: Google Chrome it [1160] triggered unnest range 0x7fff87800000-> shared region DYLD card VM 0xb52818b1f7760773 0x7fff87a00000. While it is not abnormal for debuggers, this increases the system memory footprint until the target ends.
26/06/16 9:46:59.000 AM kernel [0]: Google Chrome it [1161] triggered unnest range 0x7fff87800000-> shared region DYLD card VM 0xb52818b1fadcb7eb 0x7fff87a00000. While it is not abnormal for debuggers, this increases the system memory footprint until the target ends.
26/06/16 9:47:13.000 AM kernel [0]: Google Chrome it [1162] triggered unnest range 0x7fff87800000-> shared region DYLD card VM 0xb52818b1fa3525fb 0x7fff87a00000. While it is not abnormal for debuggers, this increases the system memory footprint until the target ends.
26/06/16 9:47:14.021 AM Google Chrome Helper [1162]: CGAffineTransformInvert: singular matrix.
26/06/16 9:48:53.000 AM kernel [0]: Google Chrome it [1165] triggered unnest range 0x7fff87800000-> shared region DYLD card VM 0xb52818b1f7760773 0x7fff87a00000. While it is not abnormal for debuggers, this increases the system memory footprint until the target ends.
26/06/16 9:48:54.000 AM kernel [0]: Google Chrome it [1166] triggered unnest range 0x7fff87800000-> shared region DYLD card VM 0xb52818b200d8c40b 0x7fff87a00000. While it is not abnormal for debuggers, this increases the system memory footprint until the target ends.
26/06/16 9:48:55.000 AM kernel [0]: Google Chrome it [1167] triggered unnest range 0x7fff87800000-> shared region DYLD card VM 0xb52818b1fadcb7eb 0x7fff87a00000. While it is not abnormal for debuggers, this increases the system memory footprint until the target ends.
26/06/16 9:50:11.000 AM kernel [0]: Google Chrome it [1169] triggered unnest range 0x7fff87800000-> shared region DYLD card VM 0xb52818b1f7760773 0x7fff87a00000. While it is not abnormal for debuggers, this increases the system memory footprint until the target ends.
26/06/16 9:50:12.000 AM kernel [0]: Google Chrome it [1170] triggered unnest range 0x7fff87800000-> shared region DYLD card VM 0xb52818b1fadcb7eb 0x7fff87a00000. While it is not abnormal for debuggers, this increases the system memory footprint until the target ends.
26/06/16 9:50:13.713 AM Google Chrome Helper [1170]: CGAffineTransformInvert: singular matrix.
26/06/16 9:50:13.713 AM Google Chrome Helper [1170]: CGAffineTransformInvert: singular matrix.
26/06/16 9:50:13.000 AM kernel [0]: Google Chrome it [1171] triggered unnest range 0x7fff87800000-> shared region DYLD card VM 0xb52818b1fc657cc3 0x7fff87a00000. While it is not abnormal for debuggers, this increases the system memory footprint until the target ends.
26/06/16 9:51:12.000 AM syslogd [43]: sender ASL statistics
26/06/16 9:51:27.000 AM kernel [0]: Google Chrome it [1174] triggered unnest range 0x7fff87800000-> shared region DYLD card VM 0xb52818b200d8c40b 0x7fff87a00000. While it is not abnormal for debuggers, this increases the system memory footprint until the target ends.
26/06/16 9:51:28.000 AM kernel [0]: Google Chrome it [1175] triggered unnest range 0x7fff87800000-> shared region DYLD card VM 0xb52818b1fc657cc3 0x7fff87a00000. While it is not abnormal for debuggers, this increases the system memory footprint until the target ends.
26/06/16 9:51:29.002 AM Google Chrome Helper [1175]: CGAffineTransformInvert: singular matrix.
26/06/16 9:51:29.000 AM kernel [0]: Google Chrome it [1176] triggered unnest range 0x7fff87800000-> shared region DYLD card VM 0xb52818b21635a5fb 0x7fff87a00000. While it is not abnormal for debuggers, this increases the system memory footprint until the target ends.
26/06/16 9:51:30.000 AM kernel [0]: Google Chrome it [1177] triggered unnest range 0x7fff87800000-> shared region DYLD card VM 0xb52818b1f7760773 0x7fff87a00000. While it is not abnormal for debuggers, this increases the system memory footprint until the target ends.
26/06/16 9:52:19.000 AM kernel [0]: Google Chrome it [1178] triggered unnest range 0x7fff87800000-> shared region DYLD card VM 0xb52818b1f7760773 0x7fff87a00000. While it is not abnormal for debuggers, this increases the system memory footprint until the target ends.
26/06/16 9:52:21.122 AM Google Chrome Helper [1178]: CGAffineTransformInvert: singular matrix.
26/06/16 9:52:45.000 AM kernel [0]: Google Chrome it [1180] triggered unnest range 0x7fff87800000-> shared region DYLD card VM 0xb52818b200d8c40b 0x7fff87a00000. While it is not abnormal for debuggers, this increases the system memory footprint until the target ends.
26/06/16 9:52:47.004 AM Google Chrome Helper [1180]: CGAffineTransformInvert: singular matrix.
26/06/16 9:52:47.000 AM kernel [0]: Google Chrome it [1181] triggered unnest range 0x7fff87800000-> shared region DYLD card VM 0xb52818b21635a5fb 0x7fff87a00000. While it is not abnormal for debuggers, this increases the system memory footprint until the target ends.
26/06/16 9:52:47.000 AM kernel [0]: Google Chrome it [1182] triggered unnest range 0x7fff87800000-> shared region DYLD card VM 0xb52818b200d8c40b 0x7fff87a00000. While it is not abnormal for debuggers, this increases the system memory footprint until the target ends.
26/06/16 9:52:48.092 AM ntpd [213]: time together + 0.463544 s
26/06/16 9:52:48.709 AM Google Chrome Helper [1182]: CGAffineTransformInvert: singular matrix.
26/06/16 9:52:49.439 AM Google Chrome Helper [1182]: CGAffineTransformInvert: singular matrix.
26/06/16 9:52:50.000 AM kernel [0]: Google Chrome it [1183] triggered unnest range 0x7fff87800000-> shared region DYLD card VM 0xb52818b1f4cc1393 0x7fff87a00000. While it is not abnormal for debuggers, this increases the system memory footprint until the target ends.
26/06/16 9:52:51.585 AM AppleSpell [403]: failed to create Lexicon: lexicon resources not found
26/06/16 9:55:01.000 AM bootlog [0]: BOOT_TIME 1466952901 0
26/06/16 9:55:04.000 AM syslogd [42]: notice of Configuration:
ASL Module 'com.apple.AccountPolicyHelper' claims the selected messages.
These messages may not appear in the standard system log files or in the database of the ASL.
26/06/16 9:55:04.000 AM syslogd [42]: notice of Configuration:
ASL Module 'com.apple.Accounts' claims the selected messages.
These messages may not appear in the standard system log files or in the database of the ASL.
26/06/16 9:55:04.000 AM syslogd [42]: notice of Configuration:
ASL Module 'com.apple.Accounts' claims the selected messages.
These messages may not appear in the standard system log files or in the database of the ASL.
26/06/16 9:55:04.000 AM syslogd [42]: notice of Configuration:
ASL Module "com.apple.authd" sharing output destination ' / var/log/asl "with ASL Module 'com.apple.asl '.
The Module of the ASL "com.apple.asl" output settings override any Module of ASL specified in "com.apple.authd".
26/06/16 9:55:04.000 AM syslogd [42]: notice of Configuration:
ASL Module "com.apple.authd" sharing output destination ' / var/log/system.log "with ASL Module 'com.apple.asl '.
The Module of the ASL "com.apple.asl" output settings override any Module of ASL specified in "com.apple.authd".
etc in the boot process. Any ideas? I'm at the end of my rope with this.
-Jon
Goggle Chrome Helper is a known culprit.
https://productforums.Google.com/Forum/#! _PsSKFsDLeY/chrome/subject
Also, the Goggle itself browser is constantly harvest marketing information because it is Google's business model.
If it's not her, I do a clean install of Mac OS X and test this. If it still restarts then it is not a software problem.
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