Help! Problem with ink cartridge compatibility Photosmart C4383 in my current position
Need your help! I bought my printer in the Middle East almost 2 years already Photosmart C4383 with ink cartridges 140 (black) & 141 (tricolor). Since then, I have in my country now, resides in the Philippines and I always use the printer. This week, I already have run out of ink Supply and decided to buy a. Since then, I bought the printer in another country, I decided to check the site to ensure the compatibility of ink cartridges. The results stated that the Photosmart C4383 belongs to the Photosmart C4380 series and it also says here that HP74 (black) & HP75 (HABs) are the compatible cartridges for the printer in my area. Since then, I always have the tricolor ink cartridge available 141, I decided to buy only the HP74 (black) ink cartridge. But when I place the HP74 (black) ink cartridge for my printer, I was surprised to see in the display as the ink cartridge, I bought is not compatible with the printer. I was so disappointed because if I can't use the product then I lose money and and check again and again in the sights of compatibility of ink in my area said but still the same thing as HP74 (black) is the compatible ink cartridge and also saw a result stating to "reset the printer to work in my current position." Need your help to enlighten me and give me the right solutions to these problems and the steps how to make good sense. I need to use my printer so badly. Thank you.
You will need to Contact HP and require a reset of regionalization. It will take you have access to your computer and printer so that on the phone with HP agent. If the C4383 is a model only sold in some regions it is not possible to have the region reset.
Tags: HP Printers
Similar Questions
-
OfficeJet pro 8620: officejet pro 8620, error: problem with ink system
During the initialization of the printer, after that I inserted the ink cartridges, I get the error: "X-problem with ink system... I followed the directions: "lift the latch on the print carriage, reinstall the print head and then remove the cartridges and inspect leaks." Do not use cartridges that leaks. If the cartridges are OK, re - install. After you have reinstalled, turn the printer off and then back on. »
Well it don't turn off the printer... I get another message: "the printer initialization and the ongoing calibration.» Do not put off the printer or turn off the power during this process. »
I repeated this process on 6 or 7 times with the same result.
I use "cartridges Setup" he claims.
Help, please!
Thanks in advance...!
Johnny
Hi @JohnnyLee,
Welcome to the HP Forums!
I understand that you found the error, the problem with ink on your HP Officejet pro 8620 system. I'm sorry to hear that, but happy to help!
I recommend going through this guide, printers HP - "Problem with print head", "Printer failure", "Ink system failure", or "0 x." r "C2."... "Displays Message error.
If the guide does not help, please call our hotline at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. Language-country selector.
Good luck!
-
With the help of HP ink cartridges which have been refilled.
I'm having my cartridges refilled at costco 564xl. When I install the reloaded cartridges the ink level is very low. How can I solve this problem
Maxie,
If this is the case, then
- These people mean that perhaps it is a way of deterrence - as a way to deter you from using filled cartridges in the first place? Personal opinion: printing software is not likely to be vindictive.
- The results can be completely benign - the printer and/or the software may not be able to read the contents correctly the cartridges 'foreigners '.
I was never in a position where I had to use reloaded cartridges.
I use in my PhotoSmart 7520 564XL cartridges - HP cartridges show completely full when it is installed. The conduct of the audit software say "estimated ink levels".
-------------------------------------------------------------------------------------------------------------------------------
Estimates of return on page is to the SureSupply ordering page for your printer: HP SureSupply
Description of the product Page yield * quantity price *.
564 (CB316WN) $250 12.99 HP black ink cartridge
Black cartridge HP 564XL (CN684WN) 550-$23.99
Ink cartridge Cyan 564 (CB318WN) HP $300 10.99
Ink cartridge Cyan HP 564XL (CB323WN) $750 19.99
Magenta cartridge
Ink cartridge Magenta 564 (CB319WN) HP $300 10.99
Ink cartridge Magenta HP 564XL (CB324WN) $750 19.99
Yellow cartridge
Yellow ink cartridge 564 (CB320WN) HP $300 10.99
HP 564XL (CB325WN) $750 19.99 yellow ink cartridge
Photo cartridge
Ink HP 564 (CB317WN) $130 10.99
Ink cartridge Photo HP 564XL (CB322WN) $290 19.99
* Approximate only; varies according to the types of printed materials and other factors.
-------------------------------------------------------------------------------------------------------------------------------
Try / review
You can get a better idea of whether the ink is actually 'low' for starters if you check the number of pages printed - compare the number when you start a new cartridge (s) (game of) for the number of sheets printed when you need to replace the cartridges. Check the total against the number of sheets that must be printed at the size of the cartridge.
You can check with Costco for the number of estimaterd of leaves, you can imagine by charged cartridge.
Another important factor: the printer will answer as seems it. If Costco said you should get 200 sheets per cartridge and you get 100 sheets, then this is what you get. This is true for any cartridge. You must take into account the types of documents or printed photos.
It's certainly a bit of work for an ink cartridge - it will give you an idea of whether you are in fact save money using reloaded cartridges.
Happy 2014!
Click on the star of congratulations !
It's a nice way of saying 'Thank you' for help.
Although I strive to reflect best practices of HP, I do not work for HP.
-
HP Photosmart 3310 printer. Problem with new cartridges hp 363 original.
I live in Italy and I bought an all-in one HP Photosmart 3310 U.S.. Once the original ink cartridges were being run-out, I bought a complete set of original HP ink cartridges that are new in Italy. Now, the printer screen displays the following message: "Printer set up to use ink cartridges 02" and do not want all works. The ink cartridge, I bought was 363 (n.6 cartridges for all 70 euros!). Please let me know if there is a way to change the configuration of the printer and allow it to work with 363 cartridges instead of 02. Thanks in advance for your answer. I'm looking to pass on your instructions. Best regards. Carlo of Urso
Of course, I can't speak for cdurso, but for my part, HP refused to help me with the reset of the region. Some representatives of the foreign customer support told me simply repeatedly that my printer was obsolete, and that I had to buy a new one. However, I found a solution very simple to my problem. I simply pulled the chip on the ink cartridge in the region that the printer has been set to, and I stuck on my new cartridge. I think that this would negate my ink level readings, but it allows me to use the printer, which now works perfectly. I just have to ignore the "expired cartridge" message I get every time I need to activate or reset it.
-
I had found information several months ago on how to remove and clean the print head, but I can't find it now. I replaced the Photosmart C6380 with a 6515 Photosmart because when the 6380 stopped working I had to buy a large amount of ink and the 6515 used the same ink cartridge #. However, the 6515 will not accept the cartridges with the error message they are an older generation. I think that if the cartrides were not compatible, a number of different cartridge should be used. So now, I want to try to solve the problem with the C6380 printhead, so I don't have to trash my entire ink supply.
Here is a document on how to clean the contacts on the cartridges themselves.
I think that the removal of the print head and of cleaning you're wanting is in this post here.
Please note that soaking the print head should only be performed on the print heads that are out of warranty. Check that warranty end date to the printhead located by the contacts on the print head to make sure he went from warranty. The reason I put in custody which is a printhead soaking, a guarantee will be cancelled.
-
OfficeJet Pro 8620: problem with ink
Hello. I have nothing else to the HP printers used in my life using the computer - more than 25 years! I bought a new Officejet Pro 8620 2 years. I also bought cartridges refilled at the same time as my father died and I would need to use the printer a lot. Unfortunately, I bought ink another 3 times for this printer, when printing somewhere near 100 pages ALTOGETHER since the purchase. Problem is the printer keeps saying cartridge is not HP and damaged - should replace the HP cartridges. I've NEVER had a problem before using reloaded cartridges. Why change now? Am very close to get back to using my old computer Win XP and more old HP all-in-one printer. I have 3, and none of them has NEVER given any problems.
Looking for help on this. Have always had confidence in HP before - don't want to lose that now. Last cartridges were new HP, but still having the same problems. Suppliers of ink have been highly evaluated with excellent reviews. Warranty expired a year ago. Haven't had extended warranty because, as I said, never had a problem with HP printers to more than 25 years.
In addition, cellular internet very limited - and not (!) reliable. 50 miles of the city.
Yes, I learned a LOT over the weekend. First of all, I ordered a few inkplicity.com ink. Am curious about their ink, with their 1 year warranty. Shortly after ordering, I contacted Fuzoo, who then asked me to photograph both sides of the chip. I had no idea of the chip was removable. And actually, I see on the YoYoInk cartridges that the chip is glued in place. Then, I saw a few chips ink auto reset for sale online. And then began to find a lot of links and messages and articles on the chips of HP and the problems associated with them. Like my old printers were about 2000 or so, I had never met the problems associated with the current chips.
Now, Fuzoo has graciously agreed to replace not only the Magenta faulty cartridge (which has their 'old' piece), but will send a full order before, which was black (2) and a set of color inks. Can't get much better than this! So it would seem that I'm no longer need an explanation of why this happens - it's all about HP and their need to force their customers (who FREELY CHOOSE to buy their printers) in the purchase of HP ONLY cartridges.
It is a free country that is stuffed with capitalism. You'd be hard-pressed to get into any grocery store and NO search of generic items just alongside their counterparts in brand and usually for less money. You have car trouble? Generic (non - OEM) parts are available, as well as a lot of rooms refurbished. HP should remember their place in the grand scheme of things, or they will go the way of many other electronics companies. Trying to force customers to pay more for ink is bad. ... So this would increase the cost of the printers in the first place? Yes, probably. I was always ready to buy quality products when I could afford to, and HP printers had always been reliable but also easy to use. With this printer, I swore to the dang thing a lot more that I used it.
Please, ch, make the message and ease up trying to railroad customers. Even us loyal customers for a long time "' will leave! Don't forget, we are customers of HP by "choice"!
Problem is now solved. Thank you all for your comments!
-
Cannot install ink cartridge in Photosmart 7660
I'm having trouble installing a new ink cartridge in the HP Photosmart 7660. To be precise, I don't know how to get the cartridge under the little metal bar.
Can someone help me with this?
Thank you very much.
Hi maddogminnie,
I see that you can not install the cartridges and you have a metal bar that prevents you. You must turn on the printer and the metal bar should move down when you lift the front cover of the printer.
The basic installation Guide, page 12 shows how this. Here's what you can do.
To install or replace the ink cartridges:
1. If the printer is turned off, press the button control panel of the printer market.
2. lift the printer cover.
3. press the print cartridge latch and pull it forward. The print cartridge latch opens automatically.
4. If you are replacing an ink cartridge, slide the old print cartridge and the store, recycle or throw away.Hope this helped... !!
-
Office Jet: problem with instant cartridges
Hi, I see I'm going WAY more 300 pages per month for snapshots of ink. I would like to cancel, but I am aware of the ink cartridges, they sent me do not work after the cancellation. The problem is that I sent my original cartridges with the envelope, they provided. How can I get back them? Or is there a bigger plan? $1 per 25 pages will cost too much.
Hey @wilsomom,
Welcome to the Forum from HP Support.
I see that you are looking for assistance with your instant membership to ink. I would like to advise you on your options here and have some information that might help.
If you cancel your service, you can always purchase regular cartridges to resume printing. Before go you down this path, click on the following link here: http://store.hp.com/us/en/cat/ink--toner---paper, enter your printer model and then take a look at the regular price of the size XL cartridges.
Note that the page for each. Take account of this information in the light of how many pages you anticipate printing more than your number of 300. If you see excess costs for printing provided as being superior to the expenditure patterns to buy just regular ink so I encourage you to cancel. If you find that the comparison is indicative that you're still save money on ink, so I would say it is worth keeping your subscription. We do not offer a plan above 300 pages as you can see here: https://instantink.hpconnected.com/us/en?jumpid=va_nxc3gze76w.
It is unlikely that you will be able to redeem your original cartridges. However, if you wish to speak with an agent of the instant ink directly you can certainly click on the following link to create a case and choose from the different support options: https://support.hp.com/us-en/contact-hp/product/HP-Instant-Ink-series/5264756/model/5401249#Z7_3054ICK0KGTE30AQO5O3KA30F3.
Let me know if you have any questions apart from that - I'm always happy to help you.
If I helped you to solve the problem and that you liked this post, feel free to express your thanks by clicking the "Thumbs Up" icon below by clicking on "Accept as Solution" (this will help others find the solution).
Thank you for being a part of the community of HP.
Have a great day!
-
Black ink cartridge HP Photosmart C309 to print not
All of a sudden my printer does not print any black. I have cleaned the print head (by using tools of the printer), came out of the cartridge and shook to see if he has really ink in it (printer says that it is complete), and it spend it. The printer has been used regularly - it's not dry. I tried to print the "status report" and the only thing that prints is the ink supply photos. The thick black cartridge shows nothing, as if the cartridge is empty. Can anyone help?
Hi all
my HP Photosmart Premium C309a was partially by printing in black and white only, when black has failed. I thought that the startup ink level may have been wrong on the front panel, so I bought a new black ink cartridge. Same problem and so I found this forum. I did a clean cartridge and the black began to work again. It is certainly a matter of keep an eye, and not one I am happy to know. My printer is only 1 month.
-
Change ink cartridges CN216A Photosmart Plus B210
Ink cartridges carriage does not come to the center when I lift the cover if I put in new cartridges.
However, the fact printer print and copy, for transport of cartridge works for printing. Help!
Hello Shorty944and welcome to the Forums of HP!
I see that you have issues with your transport movement, but only when changing cartridges. I would like to help with that today.
I suggest you perform a power reset. Unplug the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug back in the printer. Make sure that you connect the printer directly to a wall outlet. Make sure to bypass any surge protector or power bar.
"I suggest also running through the steps described in this document on 'traffic Jam' or ' 0X610000F6" Message appears on the control panel, just in case there is a problem with the transport catch or delaying its movement.
Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!
-
Problem - has ink cartridge but no printing appears on the paper
I have a printer of HP Deskjet 4200 all-in-one with a relatively new ink cartridge. The printer prints white - nothing appears on my paper. The last time I used the printer (with the same cartridges) was four months ago, and he was fine. To my knowledge, nothing has changed (parameters, etc.). I can't figure out how to get the printer to print anything. I could go out and buy new cartridges, but ones I have is barely used, although only around the age of 6 months. And the problem seems to be both color and black print (printer has two cartridges) - so I made me think that it would not be a cartridge problem. Any suggestions on what I might try? Thank you.
It is possible that the print heads have become clogged due to sitting for so long unused. Try to run the three cycles of cleaning of the Toolbox. If it does not recover the printhead, then place 1 "of very hot water in a cup and watch the nozzles of cartridge in hot water for about five minutes. When it comes gently dry the printhead on a wet cloth dry contacts of the cartridge, then reinstall the cartridges in the printer, and try another cleaning cycle.
-
HP Deskjet 3050: Problems installing ink cartridges
I have a HP Deskjet 3050 all-in-in-one J610 series. I purchased & installed a black cartridge 61 and see the message on my printer: "authentic black HP print cartridge installed - ok. However, when I try to click on the button next to 'ok' nothing happens. I try by clicking New, or the one above (as in, maybe I clicked on the wrong button), and I turned my printer and turn it back on. Nothing changes. I'm unable to complete installation of ink cartridges and print anything.
Can someone tell me what is the problem?
It's almost that the Ok button is not responding, or only works intermittently. You took the message of cartridge which means it must have admitted you pressed OK. What happens if you just keep trying to press OK, maybe try a little more pressure when you press it, or hold down the key longer than you should have to. Looks like it may be a hardware problem, you may consider giving us a call.
If you are in the Canada, U.S. dial 800-474-6836 or you can Contact HP worldwide.
HP printers usually have a warranty of 1 year from the date of purchase, you can check the warranty using the following if you wish; guarantee cheque.
I hope this helps.
-
Alignment problem page &; ink cartridge
I have a HP Officejet Pro 8000 Wireless printer. Recently I have had several problems with it - from flashing lights saying there is a paper jam, but nothing was ever found. That seemed to fix and now I have problems with the printer will print an alignment page after EACH print job. I have cleaned the print heads, installed new cartridges, print diagnostic pages, etc. The only "issue" on the reports seems to say that the health of the printhead to the status of magenta/cyan is monitor vs a good status on the yellow/black. After that I cleaned the printheads (for the second time) I went through the steps intermediate and advanced also. After the intermediary seems to show the magenta printing, but after the Advanced setting, she showed no magenta. I tried to verify that there is no break in the tubes... Has anyone else had this / these problems and how to correct you? Thanks for any help!
I am betting that it could be a problem with the Magenta/Cyan Printhead. Follow the steps outlined in the document below to try a clear problem. You can ignore the Solution 2, since it's just cleaning and which does not appear to have contributed. If the steps in the document do not resolve the problem, replace the printhead of problem.
-
Hi, problem with the cartridge
Hi my printer is HP Deskjet 3050. Today, when I intend to use, the screen of the printer, ' problem both cartridges. I don't know, because as the ink cartridges. Included black ink are new. What can I do?
In the paper here troubleshooting steps can help resolve the error of HP Deskjet 3050 all-in-one printer ink cartridge.
-
I have problems to print color photos, it prints lines through my pictures and shows only a small spot of color
It sounds like the print heads need cleaning. Take a look at this what utility provided with the printer. The printheads might also need alignment.
I assume you have checked that there is ink in the ink cartridges.
TaurArian [MVP] 2005-2011. The information has been provided * being * with no guarantee or warranty.
Maybe you are looking for
-
System crash after deleting files of the Core Audio framework
I posted this in the community of the logic, but I thought I should repost here due to the * urgency * the problem I just created... In an attempt to get an audio interface to work, I deleted the two files of the Core Audio framework. As soon as I de
-
Satellite Pro C850 - missing Recovery Media Creator
I recently bought a C850 Pro Satellite and, after update to Windows 7 and everything defining the way I like it, I tried to create a recovery media. However, when I click on Recovery Media Creator in the programs, the file 'TRMCLcher.exe' is not foun
-
Trigger consumer in a producer consumer architecture
I want to trigger the loop of consumer in a producer consumer architecture, so that it can do what it should do, until he receives something new producer loop. Can someone tell me please how to do this? Thanks in advance!
-
What is the best way to connect the Xoom to a desktop monitor?
I would like to power mirror my screen xoom on a desktop monitor for presentations by small group to the site. I've seen some of the threads on hdmi to vga, hdmi/DVI and hdmi to hdmi, but I'm a little confused as to what is easier. It seems that if
-
Known SSD corruption bug in Folio 13-2000 cannot create recovery due to media
My folio has been freezing and periodically showing the message "no boot drive" I followed to the critical Softpaq sp60976. I tried to create a recovery media (USB key), but it fails about 19% completion and said it cannot continue. The SSD firmware