Help: Solution Center problem Windows 7 (64-bit)

Hello

I have a Photosmart 3210 and I am running Windows 7 (64-bit). I downloaded the last Center of Solution for my o/s, but have the following problem, as shown in the image below, can someone help me because I am not able to use something other than the printing functionality

http://i120.Photobucket.com/albums/O161/killperry/HPSolutionCenterError.jpg

(This site does not support images?)

Thank you!

Message edited by killperry on 05/11/2009 13:06

I think that we have found the problem... I uninstalled Flash by using the uninstall program located here Flash: http://kb2.adobe.com/cps/141/tn_14157.html

I then reinstalled Flash Player and open the HP Solution Center. Then he showed a dialog box that says that the Plugin Flash to Internet Explorer. I use Firefox as my main browser and therefore never installed the Flash Plugin for Internet Explorer, so the graphics error.

Answer = install Internet Explorer Flash Plugin

Thanks for your help JonW, that had been annoying me for several days!

Tags: HP Printers

Similar Questions

  • Problem Solution Center in windows 8.1

    Hello. I HP Photosmart C7283.

    After the system update (I have install Windows 8.1), when I run the HP Solution Center, I got an error: "device not finished and cannot start the solution Center.". The screen on the Russia:

    OK, I have remove all the drivers, programs etc. of HP, download new drivers for hp (to Win 8.1) site, reinstall it. But the error does not disappear... I have the same error.

    I can print, but I can't scan into the computer, for example.

    Connect the printer via Wi - Fi, the connection is good and right (printer can print)

    How to fix this error and launch HP solution Center?

    I'm sorry for my English, Russian

    UPD:

    I download 'master of installation printer HP for Windows '. It download the drivers. In procees of installation, when I choose, that my printer to connect via Wi - Fi, installation of show me an error: cannot complete the configuration of the printer. I can repeat (show the same error) or ignore it. Screenshot on the Russia:

    After I pressed Next, the installation is complete. The Office has added icon "add a device". I run, but repeat the error on the screen 2.

    All this time the printer and the computer has been connected

    That means, this DEVICE unfinished facility. Because of its Solution Center doesn't start... HEEELP, please.

    Hi Vladimir78,

    The only thing I can suggest at this stage is to get a printer USB cable, or you can restore to a previous point while it was working properly. Here is a document on how to do it.

    http://support.HP.com/us-en/document/c03327545

    Thank you.

  • HP HDX Premium Series: hpdeskjet F4280 all-in-one series HP Solution center problem

    When I try to open the application "Solution Center" I get the following message "the feature you are trying to use is on a network unavailable resource."

    After that, I click OK after a few seconds later the open apps but is not working properly

    Everything started after that I uninstalled the printer software and reinstalled

    I tried twice and I have the same problem

    Hi @arturomv,

    I see that you have a problem with your HP Solution Center for your HP Deskjet F4280 running on Windows Vista. I'm sorry to hear that, but happy to help!

    Please solutions within this guide, in Windows Vista, the printer is available are no longer in the list of printers on the network. (Even if the title of the guide may not correspond to your question, I think that the solutions will help.)

    Hope this guide to solve your problem and have a nice day!

  • Cannot install the Solution Center in Windows 7 for HP7310

    I have a HP7310xi AIO that works very well until recently.  I've recently updated Win/XP to Win 7 32 bit and the printer software will not be installed correctly.  I downloaded and tried all the diagnostic tools that I can find on this site, nothing helps.  I can print but cannot scan due to lack of Solution Center software.  I want this to be a device connected to the network and part works very well with the printer, but I repeat, it will be no scanner - is network or USB accessory.

    I downloaded (several times) the file of the AIO_CDB_Net_Full_Win_WW_130_141 software, which is supposed to install the necessary software, but IS NOT INSTALL the Solution Center.  I tried HPPIW for installation and also HPHNDU and HPPDU for the diagnosis of the printer, and who work very well.  I also tried HPPSdr (who works for the printer, but not scan) and HPSDU, which does not at all.

    I still have my original installation CD and I tried, but of course it does not work with Win 7.  I also tried to uninstall the entire software package and then try to re - install, also without success.  It seems that the uninstall process is incomplete, or at least that's my guess.  I tried running also uninstall batch since the original installation CD files (the files to \util\CCC\Uninstall, Uninstall_L1, etc.) and they seem to work, but still the re - install subsequent does not install Solution Center.

    I recently ordered the customers a new installation CD, expecting a full installation CD for Windows 7 and receive.  The label of the CD says it's for "HP Officejet 6300, 7200, 7300 all-in-One-series", and also that it is "Version 13.1.0" and "Windows 7" and "Multiple languages"  It is the number of piece CB744-10003 and seems to be exactly what I need.  HOWEVER... This is ACTUALLY ON THE CD!

    Usefully, the label gives the following instructions:

    Insert the CD in your CDROM drive

    All Windows operating systems:

    (a) click on 'Start' in the task bar, then click on 'run '.

    b} type d:\Setup and click OK (where "d" is your CD drive letter"

    This is exactly what I expected to see on an installation CD; BUT there is NO "SETUP" FROM THE CD FILE!

    The content of the CD is exactly TWO FILES:

    AIO_CDB_Net_Full_Win_WW_130_141.exe, and

    AIO_CDB_Net_Full_Win_WW_130_141.MD5

    The first file is the same as I've downloaded several times on your website and many, tried several times to install.

    THIS CD DOES NOT CONTAIN WHAT THE LABEL SAYS WHAT IT SHOULD CONTAIN.

    I spent a lot of time on the phone with 'Technical Support' (telephone number 1-800-474-6836) and just got a huge evasive.  The best suggestion they could offer was that I should 'upgrade' my printer!  I know the printer is old, and I know that the printer itself is not supported.  However, I expect better than that of a software package that is supposed to take care this device on Windows 7 AIO.

    If I can't get this resolved successfully, I'll upgrade my AIO - but it WILL NOT BE ONE OTHER DEVICE HP!

    Hmm...  I have an Officejet 7410 similar, I used the same configuration file to install and have used it for a few years on my Windows 7 system.  A few questions:

    You have the printer connected by USB or network?

    You said that you had upgraded to Windows XP.  Was this a clean install on the XP machine?

    Are there any error messages during installation?

    There are a few things to try: If the printer is connected with USB, unplug it before you continue.  Navigate to the folder folder (open the Explorer and folder type in the address bar), look for a directory starting with 7z and a date corresponding to when you tried to install the printer.  Go to the util/ccc directory in the 7z... directory and run uninstall_L3, uninstall_L2, and uninstall_L1 files.  (This is the program of uninstalling the version of Windows 7, it might be more effective than the XP uninstall program).  After you run each file three batch restart the computer and log in as a user with administrator privileges.  At this point, run the Setup program.

  • With the help of VISA with Windows 7 64-bit resource control

    Hello.

    My company has recently upgraded our laptops, and I now work on Windows 7 64 bit rather than Windows XP 32 - bit.  I reinstalled a bunch of basic LabVIEW 2009, hoping that the 64-bit Windows 7 operating system would be able to handle 32-bit LabVIEW 2009 without problems.  But trying to run our test system, the control of VISA resources does not work.

    We use it to get a list of the COM (RS232) ports on the computer.  But the list is now empty.  The only option that appears in the list, is the text "Refresh."  But nothing happens when I press it.  Is this a bug in LabVIEW?  I installed the latest patch that I found, so now I'm under LabVIEW v9.0f3 (32 bit).

    Many thanks for any help!

    LabVIEW SP1 has an x 64 native installer.  I'm running very well with drivers 64-bit on this disc.  I think that the later will have something to do with your problem.  See the com ports in MAX?

  • Bass Treble tone control problem - Windows 7 64 bit

    Under control panel, Sound speakers and headphones properties, tab controls tone, the button apply is gray for my bass/treble settings which will reset to 4 whenever my PC restarts. I can't set the Bass/Treble levels constantly where I want what they (0-4 and Treble - low) because the button apply does not work. I have two identical models of this PC with the same problem - HP Pavilion dv6-7138us with Beats Audio. Apply the button can be fixed? The control GUI Audio Beats (also in the Panel) has bass and treble settings that remain where the value. Maybe which is the substitution of sounds in the control panel? I have a Windows 7 32 bit installed on another PC and sound box has different control options - no Beats Audio. Why is sound different? I think if the Beats change sound controls in Control Panel, these controls should work?

    Thanks, Jacques. Your HP link provides instructions to one of the many interfaces Audio Beats - not all the same and not mine.

    It appears there is an 'in progress' by HP by the following link solution, but it will be for HP to release a new SoftPaq (no Service Pack, I declare here) to solve the problem. That could take weeks or months. I'll post here if they do.

    http://h30434.www3.HP.com/T5/notebook-PC-sound-and-audio/tone-controls-apply-button-grayed-out/TD-p/4843554

    OUgrad

  • Scanner install problems - Windows 7 (64-bit)

    Recently upgraded to Windows 7 (64-bit) and everything was fine until I tried to replace my flat bed scanner and are now trying to get two scanners work. First scan was listed (as was the second on the compatibility Web site) Scanner Canon CanoScan LiDE200 USB. Went on Canon's site and downloaded the Win 7 scanner software and installed (after removing the previous version). Tried running the software and got a message "memory" and has been unable to act. Went to 'devices' and 'right click' the scanner and was able to scan using the windows software, so scan worked. Original printer took over and bought an Epson v30 scanner, same problem, installed new software (Epson Scan 3.04). Doulble click on the shortcut of Epson Scan, but nothing happens.
    A scanner does not and I think it's the materials, but both makes me think it might be something else, please notify

    If Irfanview doesn't mean that you are 'Twain' drivers are the problem.

    I have a Windows XP roceedure that usually fixes this kind of problem, but have yet to try it on Windows 7. I posted it below in case you are interested, but go forward with caustion. Note that some of the steps/information I already posted, but I'll post the procedure in his entirerty.

    ---------------------

    If you connected the printer multifunction/scanner to your PC and then
    installed the printer drivers/software, the chances are very high
    the printer can operate but function scanner will not.

    Most scanners or printers of multi use require
    that you install the software before connecting the scanner or printer/scanner.

    Step by step instructions:
    (1) unplug the MFP or scanner.
    (2) uninstall the printer/scanner software and two pilots to help
    the Add/Remove Programs option.
    (3) look/search folders associated with your printer/scanner model
    contains "Twain" files, if the files still exist after uninstalling.
    Delete these files and related files.

    Note: In the list of files that is found you can ignore everything
    files listed in:
    C:\Windows
    C:\Windows\system32\...
    C:\Windows\ServicePackFiles\...

    NOTE: In the C:\WINDOWS\twain_32 folder: you have
    one or more files. The one of "do not delete" is called: wiatwain.ds
    (wiatwain.ds is installed by Windows XP)
    All files in this folder were likely created when you
    installed the printer/scanner. Check each of the files 'Properties' and if has the
    brand of your scanner (Epson, Canon, HP, etc.), identified as the
    company/brand, these files can be deleted safely.

    On my PC I have my scanner HP twain file located in:
    C:\Program Hewlett-Packard\Precisionscan Pro 3.1\TwainCtrl.ocx
    There should be something similar on your PC, so in my case at least
    I would like to uninstall the software of Scanner HP and if it ' file TwainCtrl.ocx
    is still there after you have uninstalled the scanner software I would delete it.
    I have also a second that the file named "Twain_32.dll" TWAIN located:
    C:\Program Files\Adaptec\Easy CD Creator 5\PhotoRelay

    (4) check the Device Manager and remove all the entries if necessary.
    (5) create a Restore Point
    (6) analysis the registry using the name of brand/make of the scanner as a keyword for
    image search. (Remove all entries are, but make sure it's a connected scanner entry)
    7-restart the PC and check once more the Device Manager.
    It should not show any announces the printer/scanner.
    (8) now reinstall the software and two pilots.
    (9) shut down the PC.
    (10) the PC power turned off, connect the printer/scanner, then
    restart / Windows startup.

    Note: Sometimes there might help you try a different USB port if you
    printer/scanner is a USB device.

    An easy way to test your installation of the twain driver software work, s
    is to use a graphical editor named IrfanView.
    http://www.IrfanView.com/

    If you download, install and run this software,
    located in the menu bar is an option named "file".
    By selecting the 'File' option, you should find a
    (near the bottom of the list) option for named:
    'Select the TWAIN Source', click this option
    and then a popup should display valid Twain sources
    for scanner you. If you see your scanner from the list,
    Select it, and then try to scan an object (picture).

    By selecting the Twain Source in the file menu IrfanView should load
    your scanner software and then scan.

    If you choose the option "Copy Shop" also in the file menu you have the
    possibility to bypass your scanner software and directly scan a photo in
    IrfanView. Try the option "Copy Shop" and let me know what happens.
    Note that "Copy Shop" list of your Photo editing/scanning scanner
    software and hardware name (make and model) of your scanner when
    you click on the button "Select Twain Source" of the photocopy shop.
    You should choose the scanner hardware option.

    For example, on my PC the software Photo retouching/scanner is named:
    «HP Precisionscan Pro 3.1 "»
    The second entry "Twain list select the Source" Copy Shop is my scanner
    brand / model that shows that:
    "WIA-HP Scanjet 5470 C 1.0"

    So for me when you use Copy Shop, I select the second entry when
    prompt to select the Twain Source.
    I then check the 'Twain with the preview.
    (I mark this option if the scanned image does not directly)
    to the printer, but on the contrary is displayed in IrfanView).
    Then I click on the button 'start' location has the lower part of the photocopy shop
    window to start the search.

    JS
    http://www.PAGESTART.com

    Never be afraid to ask. This forum has some of the best people in the world to help.

  • Linksys WUSB54GC driver problem Windows 7 64 bit - will not allow

    I have a Linksys WUSB54GC 3 Wireless Network Adapter version.  I downloaded the latest driver on the Linksys support page that says that it is fully compatible with Windows 7 64 bit.  The adapter will not allow.  After 3 grueling cat takes support sessions with Linksys, they could not understand it and threw the problem back to my Tower say it must be a problem with my Windows 7 64 bit.  I searched for Windows and Linksys support forums and some people have had luck, and others have not.  The driver has been installed manually several times as well as the removal of material, resettlement and loading the driver again and again.  I am trying to connect to my router Linksys WRT54G which has the latest firmware and has another computer wireless connected to it without any problems.  If anyone can help?

    Hello

    Have you tried the device on another computer just to be sure, does it really work?
    Have you tried another device on this computer?

    Are you logged on as ADMINISTRATOR when you do the work? Right click on the driver
    and RUN as ADMINISTRATOR?

    ----------------------------------------------------------

    References to Vista also apply to Windows 7.

    Follow these steps to remove corruption and missing/damaged file system repair or replacement.

    Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

    sfc/scannow

    How to fix the system files of Windows 7 with the System File Checker
    http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

    Then run checkdisk (chkdsk).

    How to run check disk in Windows 7
    http://www.SevenForums.com/tutorials/433-disk-check.html

    -----------------------------------------------

    Then lets refresh the USB stack

    The device here is the WiFi device:

    Control the click Control Panel - Device Manager - no matter where in the box of white/white - then the VIEW - see the
    Devices disabled - look around (with the exception of USB controllers) for your devices (can have
    zero or more than one) and top - right click UNINSTALL.

    Control Panel right CLICK on EVERYTHING - Serial USB controllers - device configuration-manager and
    UNINSTALL all but the category itself - REBOOT - it refreshes the driver and battery USB

    This KB shows XP how to and methods of Vista and Windows 7 are the same
    http://support.Microsoft.com/kb/310575

    This is a utility to help you, but do 1 above.

    USBDeview is a small utility that lists all USB devices currently connected to your computer.
    as well as all USB devices that you previously used. Run Options and tick three 1
    are there choices to see if any.

    http://www.NirSoft.NET/utils/usb_devices_view.html

    You must remove all instances of the devices and restart.

    ----------------------------------------------

    If necessary try these two:

    Tips for solving problems of USB devices - and a Mr Fixit
    http://windowshelp.Microsoft.com/Windows/en-us/help/c39bd203-f729-47a4-8351-83291e13c8a81033.mspx#EGB

    Hardware devices not detected or not working - Mr. Fixit
    http://support.Microsoft.com/GP/hardware_device_problems

    I hope this helps.

    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

  • RAM problems & windows 7 64 bit or Windows 7 32 bit

    Hello

    Have Presario SR5440AN

    2 GB of RAM (2 x 1 GB - factory loaded)

    Windows 7 Ultimate-32 bit

    NVidia Geforce 9500 1 GB DDR2 GT graphics

    The Porcessor AMD Athlon 64 x 2 Dual Core 5200 + 2.7 GHz

    My question is in 2 parts.

    (a) what's causing my next problem?

    4 GB (2 x 2 GB) of RAM Corsair DDR2 - 6400 compatible according to my survey.

    When I try to load it (ie. replace the current 2 x 1 GB RAM) the computer freezes or restarts the Windows 7 logo at startup.

    Does not extend beyond this point.

    If I load 1 x 2 GB Corsair computer loads OK BUT system is unstable and will randomly reboot or hang.

    (b) would be using 64 bit Windows 7 with his problem?

    Can I load Windows 7 64 bit (like the AMD 64 x)?... and she would help load and make use of the 4 GB of RAM I have.

    Thank you very much.

    jimmyjamster

    jimmyjamster wrote:

    Hello

    Have Presario SR5440AN

    2 GB of RAM (2 x 1 GB - factory loaded)

    Windows 7 Ultimate-32 bit

    NVidia Geforce 9500 1 GB DDR2 GT graphics

    The Porcessor AMD Athlon 64 x 2 Dual Core 5200 + 2.7 GHz

    My question is in 2 parts.

    (a) what's causing my next problem?

    4 GB (2 x 2 GB) of RAM Corsair DDR2 - 6400 compatible according to my survey.

    When I try to load it (ie. replace the current 2 x 1 GB RAM) the computer freezes or restarts the Windows 7 logo at startup.

    Does not extend beyond this point.

    If I load 1 x 2 GB Corsair computer loads OK BUT system is unstable and will randomly reboot or hang.

    (b) would be using 64 bit Windows 7 with his problem?

    Can I load Windows 7 64 bit (like the AMD 64 x)?... and she would help load and make use of the 4 GB of RAM I have.

    Thank you very much.

    jimmyjamster

    What do you mean by "compatible according to my survey?

    It is important that you buy only guaranteed compatible RAM. It is if you want it to run without problems like those you meet.

    You bought a good brand, but it is not enough. If it is guaranteed compatible RAM, I suggest go back because it does not work. Modules of memory are not lacking. Even those brands as Corsair.

    Installation of Windows 7 x 64 won't help. A 32-bit Windows 7 installation will be @ 3.25 GB of the 4 GB available. That's enough. Only install a 64 bit OS if you want or need to use more than 4 GB of RAM. The following image lists guaranteed for your Corsair PC compatible memory. Corsair indicates that 4 GB modules are designed for computers with 64-bit operating systems.

  • Download HP Solution Center in Windows 7

    I just bought a new computer with Windows 7 and have two HP printers.  I can't find the HP Solution Center any longer and can not find a way to check my ink level or to print a test page.  Can anyone help?

    chill4hhorse wrote:

    Also a HP Photosmart D7360

    Complete recommended drivers for Photosmart D7360 are available for download here at HP.

  • HP solution center in windows 8.1

    I have a printer HP Photosmart Premium C310. I have a new laptop and you want to install the HP Solution Center. The disc that came with the printer does not work on my laptop running Windows 8.1. Any suggestions please? I would like to be able to scan from my computer again. Thank you very much.

    Hello

    The drivers are downloadable at the link below.

    http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?OS=4158 & LC = on & CC = US & DLC = in & sw_lang = & Product = 4231205

    Watch the video for instructions.

  • Solution Center and Windows 8.

    I have upgraded to Windows 8 recently on my computer HP Omni 27-1054. The solution Center has stopped working. So, I found HP printer Installation Wizard. The wizard downloaded the necessary software, my old software uninstalled and installed the new. It works now. However the solution Center now only gives me the scanning options. There is no printing option. I will attach a screenshot of the Solution Center to show.

    Is it possible to get this software to display the buttons to print as he did before?

    Thank you

    Dave

    The representative of HP is correct in what he says, because of the OS all the Solution Center features change because of how the new operating system works in conjunction with older software. That could change because the operating system is developed or that our software has a greater compatibility with the operating system.

    Just to be clear, however, that you have installed the software - after that - you upgraded to Win8?

  • HP Solution Center problem

    I have a desktop HP Pavilion a1400e with printer all-in-one HP PSC 1410, scanner.  I use the HP Solution Center to scan.  I have now the message "No device detected HP" with the HP Solution Center.   I can still print documents (without using the HP Solution Center)

    If you do not have the file 7z for extraction of the file, then I would advise to delete the Temp folder.  Some items will not delete and they can be ignored.  Once that you empty the Temp folder, and then download the full software features in the link provided above.  Run the file to complete the extraction process.  Once the file is extracted, cancel the installation by using the Task Manager and get back to the Temp folder.  You should see the 7z folder in this directory at this point.

    Let me know how it goes,

    Jason

  • With the help of license key windows 7 32 bit to activate windows 7 64-bit Os

    I installed the software under license of the professional 32-bit of windows 7 in my PC. Now, I want to upgrade my PC 2 GB RAM to 8 GB. But 8 GB do not support 32-bit OS. So can I install windows 7 64-bit OS using my 32-bit licensed software? If it is possible, then how?

    First of all, you need to get the 64-bit edition version, so that you have a license. If you have a retail copy of Windows 7, the box must have a disk for 64-bit Windows 7. If this isn't the case, then you must download the copy.

    See the instructions how to download on the download page of Microsoft 64-bit software:

    How to: What are my options for Windows 7 reinstall media?

    If your computer is pre-installed with Windows 7, or you have is an OEM of Windows 7 product key, the software download page will not work with your key.

    You will need to use the following to get Windows 7 64 bit:

    Microsoft Windows and Office ISO download tool - HeiDoc.net

    Once you have downloaded the ISO, create a bootable on a Flash DRIVE or a DVD copy:

    After graduating the .iso file, you can use the built-in Image disc burning tool or Microsoft .iso to USB/DVD tool to create a bootable DVD or USB (requires a blank DVD or USB flash to at least 4 GB key).

    After downloading the. ISO file, right click and click burn disc image

    Insert a blank DVD

    Click on burn

    Windows 8/8.1 users can mount the. ISO file and start the upgrade automatically. More here

    Important:

    If you create a USB startup key, make sure the USB is first in the FAT32 format.

    Connect the USB

    Open Computer

    Click with the right button on USB

    Click on Format

    Make sure that FAT32 is selected as the file system.

    There is no place on the way to upgrade Windows 7 32 and 64 bit. This means that applications and hardware drivers must be reinstalled. In addition, you will need the native 64-bit drivers for all your hardware. Check out the Windows 7 section of the following article how perform a custom installation:

    How to: perform a customized Windows installation

  • HP Photosmart C4700: unable to scan to HP Solution Center in Windows 10 PC

    I am able to print on my printer and make copies directly on it, but whenever I try to scan to my PC I get a message saying: could not perform the analysis because another program or computer using the networked HP imaging device. Try again later.

    Extended error information are 8, [(0, 18,-2147467259)].

    I have tried electric bike on the printer and have even restarted the computer, but I still get the same message.

    There is no other printer connected to the PC.

    Hi @marybary,

    I see that you can print and copy, but you can't just sweep your computer running Windows 10. First of all, I would like you to run printing HP and doctor Scan.  Printing HP and doctor Scan is a free utility (tool) that allows to quickly identify and fix common printing, scanning and connectivity problems, including but not limited to:

    • Connectivity:

      USB: Check that the USB connection from your computer to the HP product works properly.

      Network: Verifies that the network connection between your computer and your network is working properly.

    • Device Status Test: checks the errors of the device, such as paper, paper jams, stands transport and paper issues and provides instructions to resolve the error.

    • Driver: checks the driver missing or corrupt files.

    • Device Manager: check the problems in Device Manager that could prevent printing.

    • Device online: check if the product has been suspended or put in offline and then sets the State back in line if necessary.

    • Print queue: checks and clears pending print jobs in the print queue (a newspaper for printing waiting to print).

    • Port Match: check the port settings for the HP product.

    • Device conflicts: check the conflicts with other drivers, such as the other brands of printers.

    • Ink issues: check the cartridges and the ink levels for issues that affect the print quality.

    • Print settings: check and adjust the print quality settings.

    • Test print: print a test page for the assessment of the print quality and provides options for cleaning and if necessary print head alignment.

    • Scan tests: check the scanning mechanism, drivers, and registry entries.

    Source:try the HP Print and Scan Doctor for Windows

    Click here to download and run the print and Scan Doctor > > www.hp.com/go/tools

    If this does not resolve the problem, after back and let me know if there are all the symbols except the Green checkmarks and what they are next of course. The key is not always easy to identify the key and check mart are in the green circle.

    • If you see only the Green checkmarks (), the tool did not find any problem.

    • If you see green sides (), the utility identified a problem and fix it automatically.

    • If you see yellow exclamation points (), the test failed and requires monitoring of the user, but the step was ignored.

    • If you see a red X (), follow the onscreen instructions to fix the problem.

    If you have trouble let me know and I will do everything I can to help. Also, during printing and scanning doctor closes you will see a window of the survey, please complete this survey to help us help you. All feed back is appreciated and valued.

    Thanks, I look forward to hear from you and work toward a solution.

Maybe you are looking for

  • Why my iPad download iOS 932

    My iPad would download iOS 932, a message said something about a matter of cloud?

  • I want to install a new copy of FireFox that I need to uninstall the old copy first?

    Somehow I screwed up Firefox when I installed and uninstalled a program. Now, I can not find the Firefox home page. I want to re - install a fresh copy of Mozilla Firefox to cure the problem

  • wiring NI CompactDAQ at DC source of vehicle

    Hello, I was wondering how go wiring in the CompactDAQ chassis to CC of the vehicle system.  the vehicle has a rear 72 volt battery and a 12 volt battery, which could be used.  At the moment, we simply use the power adapter supplied with the unit. Th

  • key codes

    upgrade to laptop from 7 to 10 months and want to go back. Code illegible key so used software to extract the key code. Question - is the key code for the same as the original 7 10 upgrade? I have a 7 installation disk but wonder about the key code t

  • Is there a unique ID for the e-mail messages in the Inbox

    Hello Is there a unique ID for the e-mail messages in the Inbox as a ToDo do we read the ID unique to String UniqueID = todo.getString (ToDo.UID, ToDo.ATTR_NONE); where todo is a ToDo