HELP & SUPPORT DOES NOT OPEN

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• The logo of help and Support does not open when I click on it. It has always worked before today, 7 October. Title: Help and Support

  Logo help and support on the office just stop working. How do you get it working again<>

  Click Start, run and type:

  %windir%\pchealth\helpctr\binaries\helpctr.exe

  Press {ENTER}

  If Help and Support Center does not open, try to reinstall by using the PCHealth.INF method which is explained here.

  Ramesh Srinivasan . The Winhelponline Blog
  Microsoft MVP, Windows desktop experience

• Pavlion zd8000 HP help and Support does not open

  Received message: "Windows cannot open help and Support because a system service is not ongoing. "To resolve this problem, start the service named 'help and Support'" I want to restore my computer to an earlier date - is there a way I can do this without going through help and support? Model No. zd8005ap

  Message edited by kondee 08/23/2009 05:07
  Message edited by kondee 08/23/2009 05:15

  -To start - programs - accessories-tools system-system restore to activate this service:-press the Windows and R-Type "service.msc" without the quotes. -Scroll down the list until you find the service. -Click on the service and select start service on the left side of the window. Do not modify other services while, in this window.

• On the stages of dell Support does not open.

  Microsoft visual ctr Run time library X Run time Error program file/Dell Support Center / pcdrcui, exe, this application has requested the execution to terminate on the unusual way.  How to open again?

  Hello

  It will be better if you contact the manufacture of the system.

  http://www.Dell.com/content/topics/global.aspx/services/en/dsc_home?c=us&l=en

• Creative cloud does not open! Progress wheel spins constantly...

  Hello

  I installed Creative cloud on my windows laptop 10 and it does'nt open!

  

  I've already read and follow this help: App does not open. Wheel of progress turn continuously

  Hello

  You can see the threads below where this issue has been addressed:

  Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel

  Creative Cloud Desktop App taped blue spinning wheel after update.

  Kind regards

  Sheena

• HP Envy m6 1105dx: HP Support Assistant does not open

  I can't open HP support Assistant. It was working fine. I read about the update to the latest BIOS and drivers to prevent the thermal shutdown. So I solved this problem by updating the latest BIOS and drivers. After that HP support Assistant does not open.

  I tried to uninstall and install. I did the system recovery - undo basically worth more of a day's work, updating things. Still can not HP support Assistant to open.

  Although the search of this forum, I found that many people have had this problem. We are recommended to update to the latest drivers. But if you do this, then you have other problems.

  We buy computers to help us do our job. But it's frustrating when we meet to spend days trying to bypass a system that does not work properly.

  Help, please!

  Hello! @RBpromise, thanks for the reply.

  That you were unable to download the support assistant by using the link provided.

  Please download HP support assistant using the link below.

  Link: http://ftp.hp.com/pub/softpaq/sp77001-77500/sp77062.exe

  I would like to know if it works!

  Have a great day!

• Help and support does not work.

  Original title:

  win xp my help and support does not work

  Windows Help and support will not work

  Hello

  1. what exactly happens when you try to open help and support? You receive an error message?
  2. what service pack is installed in the computer?
  3 did you changes to the computer before the show?
  To resolve this issue, start the Help and Support Center service and set it to automatic. Follow these steps:

  (a) click Start, run and type Services.msc.

  (b) double click on Help and Support

  (c) to set the startup type on automatic.

  (d) to Start the Service.

  See also:

  Menu help and bootable media will not open

  http://support.Microsoft.com/kb/555329

  Registry warning:

  To do: Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
  322756 (http://support.microsoft.com/kb/322756/)
  How to back up and restore the registry in Windows

  Let us know if it helps!

• Windows Live Mail does not open. Contacted the help people who told me to uninstall Windows Live and start over, but my computer won't uninstall it?

  Windows Live Mail does not open. Contacted the help people who told me to uninstall Windows Live and start over, but my computer won't uninstall it? Back to the use of Windows Mail, but now some of my emails are not received by some of their recipients even if they seem to send and there is no error message. It is not a server problem, as everything goes through, if I send directly from their site. Help please.

  original title: Windows Live Mail does not open.

  Hi Fenellacat,

  Here are specific instructions on how to remove and reinstall Windows Live Mail.

  http://support.Microsoft.com/default.aspx/KB/938275

  Matt Hudson
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• my computer java poster, but it does not open help

  trying to play pogo games, but it says I have to load java I did but when I look in programs it does not open

  Hi Alandes,

  Thanks for giving an opportunity to help you with your issue of Windows to Microsoft Community.

  From your post, it seems that you are facing problem with Pogo about Java games.

  Quick questions:

  1. is the issue limited to Pogo site and their games?

  2. what exactly is the problem you face? What is the full error message?

  3. what web browser do you use to play Pogo games?

  If you use Internet Explorer to play games on Pogo site then please refer to this link and see if the problem is resolved.

  The problems of games online using Internet Explorer

  http://support.Microsoft.com/kb/2528246

  Please return to the State of the issue and also with the required information for you help.

• Export as Adobe PDF does not open automatically, and the downs of drop on all my options do not work... Help, please

  Export as Adobe PDF does not open automatically, and the downs of drop on all my options do not work... Help, please

  I need to be able to easily convert PDF into word documents, which is why I got it, but in the acrobat reader software recent update/upgrade the export to PDF option doesn' automatically open, nor the dropdowns work to "create a pdf" "change pdf" etc.

  Hi howardr59083057,

  Make sure that you have installed the last DC of Adobe Acrobat Reader Acrobat Reader DC Learn & Support to use the pdf Export service help Acrobat Reader | Export PDF to Acrobat Reader DC.

  You can also use this service online at https://cloud.acrobat.com/exportpdf

  Kind regards

  Nicos

• Help, my Acrobat 7.0 standard does not open, "plug-in failed to initialize" can anyone help?

  Hi everyone, im really stuck and not too well with all the stuff of tec. My Acrobat 7.0 standard has been working very well for a few years and studdently over the weekend, it does not open and gives me the followig error:

  "There was an error while loading the plug-in 'updater.api". the plug-in failed to initialize. "

  Anyone know of any solution to this problem? I could uninstall and reiatall or y at - it an easier way? Apparently although I said 500USD for the product, there is no support available on the phone unless I'm updating so Im at a dead end.

  Any help would be accepted greathfully.

  Thanks for listening

  Ciara

  You can find that acrobat listed in the Add/Remove programs (different name with Win7) in Control Panel. If so, then try the repair from there. I'm assuming that since you said that it does not open, you do not open simply by double clicking on a PDF file. If I'm wrong, then just try to open Acrobat menu programs.

  Also, you say AA 7.0. There are updates via AA 7.1.4. It is generally wise to update the program to the latest version, or at least in the initial version of 7.0. Many bugs have been fixed in the first place and these latest updates are usually to plug the security holes that have developed. You can try to update to 7.1.0 in the Help menu. Each after that you may need to download Adobe > downloads. In this case, install them all after your current version in the order. Download site patches are not cumulative and must be installed in the order.

• my browser cannot open google and facebook and other https sites that it does not open even the app store does not work, I tried to change my DNS google DNS and disable IPv6 but still no use, help PLZ!

  my browser cannot open google and facebook and other https sites that it does not open even the app store does not work, I tried to change my DNS google DNS and disable IPv6 but still no use, help PLZ!

  You may have installed one or more variants of the malware "VSearch' ad-injection. Please back up all data, and then take the steps below to disable it.

  Do not use any type of product, "anti-virus" or "anti-malware" on a Mac. It is never necessary for her, and relying on it for protection makes you more vulnerable to attacks, not less.

  Malware is constantly evolving to work around defenses against it. This procedure works now, I know. It will not work in the future. Anyone finding this comment a couple of days or more after it was published should look for a more recent discussion, or start a new one.

  Step 1

  VSearch malware tries to hide by varying names of the files it installs. It regenerates itself also if you try to remove it when it is run. To remove it, you must first start in safe mode temporarily disable the malware.

  Note: If FileVault is enabled in OS X 10.9 or an earlier version, or if a firmware password is defined, or if the boot volume is a software RAID, you can not do this. Ask for other instructions.

  Step 2

  When running in safe mode, load the web page and then triple - click on the line below to select. Copy the text to the Clipboard by pressing Control-C key combination:

  /Library/LaunchDaemons

  In the Finder, select

  Go ▹ go to the folder...

  from the menu bar and paste it into the box that opens by pressing command + V. You won't see what you pasted a newline being included. Press return.

  A folder named "LaunchDaemons" can open. If this is the case, press the combination of keys command-2 to select the display of the list, if it is not already selected.

  There should be a column in the update Finder window. Click this title two times to sort the content by date with the most recent at the top. Please don't skip this step. Files that belong to an instance of VSearch will have the same date of change for a few minutes, then they will be grouped together when you sort the folder this way, which makes them easy to identify.

  Step 3

  In the LaunchDaemons folder, there may be one or more files with the name of this form:

  com Apple.something.plist

  When something is a random string, without the letters, different in each case.

  Note that the name consists of four words separated by dots. Typical examples are:

  com Apple.builins.plist

  com Apple.cereng.plist

  com Apple.nysgar.plist

  There may be one or more items with a name of the form:

  com.something.plist

  Yet once something is a random string, without meaning - not necessarily the same as that which appears in one of the other file names.

  These names consist of three words separated by dots. Typical examples are:

  com.semifasciaUpd.plist

  com.ubuiling.plist

  Sometimes there are items (usually not more than one) with the name of this form:

  com.something .net - preferences.plist

  This name consists of four words (the third hyphen) separated by periods. Typical example:

  com.jangly .net - preferences.plist

  Drag all items in the basket. You may be prompted for administrator login password.

  Restart the computer and empty the trash.

  Examples of legitimate files located in the same folder:

  com.apple.FinalCutServer.fcsvr_ldsd.plist

  com Apple.Installer.osmessagetracing.plist

  com Apple.Qmaster.qmasterd.plist

  com Apple.aelwriter.plist

  com Apple.SERVERD.plist

  com Tether.plist

  The first three are clearly not VSearch files because the names do not match the above models. The last three are not easy to distinguish by the name alone, but the modification date will be earlier than the date at which VSearch has been installed, perhaps several years. None of these files will be present in most installations of Mac OS X.

  Do not delete the folder 'LaunchDaemons' or anything else inside, unless you know you have another type of unwanted software and more VSearch. The file is a normal part of Mac OS X. The "demon" refers to a program that starts automatically. This is not inherently bad, but the mechanism is sometimes exploited by hackers for malicious software.

  If you are not sure whether a file is part of the malware, order the contents of the folder by date modified I wrote in step 2, no name. Malicious files will be grouped together. There could be more than one such group, if you attacked more than once. A file dated far in the past is not part of the malware. A folder in date dated Middle an obviously malicious cluster is almost certainly too malicious.

  If the files come back after you remove the, they are replaced by others with similar names, then either you didn't start in safe mode or you do not have all the. Return to step 1 and try again.

  Step 4

  Reset the home page in each of your browsers, if it has been modified. In Safari, first load the desired home page, then select

  ▹ Safari preferences... ▹ General

  and click on

  Set on the current Page

  If you use Firefox or Chrome web browser, remove the extensions or add-ons that you don't know that you need. When in doubt, remove all of them.

  The malware is now permanently inactivated, as long as you reinstall it never. A few small files will be left behind, but they have no effect, and trying to find all them is more trouble that it's worth.

  Step 5

  The malware lets the web proxy discovery in the network settings. If you know that the setting was already enabled for a reason, skip this step. Otherwise, you should undo the change.

  Open the network pane in system preferences. If there is a padlock icon in the lower left corner of the window, click it and authenticate to unlock the settings. Click the Advanced button, and then select Proxies in the sheet that drops down. Uncheck that Auto Discovery Proxy if it is checked. Click OK, and then apply.

  Step 6

  This step is optional. Open the users and groups in the system preferences and click on the lock icon to unlock the settings. In the list of users, there may be some with random names that have been added by the malware. You can remove these users. If you are not sure whether a user is legitimate, do not delete it.

• After you download the update of Firefox 25.0.1 Firefox does not open. Help! Thank you!

  I downloaded the update for 25.0.1 and he ran. Instead of restarting, I stop the laptop (Vista Home SP2, 64-bit).
  When I started the laptop again, I tried to open Firefox, but Norton Internet Security leader Insight could not check the update as a reliable file and did not allow for Firefox open.
  I tried to disable file Insight but got the same results.
  I ran Live Update to update Norton Internet Security and then tried to open Firefox again.
  This time this Norton Internet Security displays a message saying that updater.exe wasn't careful and eliminated.
  When I try to open Firefox, Norton now detects Updater 25.0.0.5046, said he trusted, but Firefox does not open.
  I want to save the history if possible.
  How can I get Firefox to work with recorded history again?
  Thank you!

  Hi iamjayakumars - I was not able to create a new profile, because the Profile Manager does not open. A message from Norton seems "Updater.exe is sure.", but nothing else would happen.
  But - the links you sent were very helpful, and I was able to solve the problem by making a UN-installing and then re - install Firefox:
  1. backup of the profile.
  2. download the installer of Firefox from Mozilla.org with another browser.
  3. un-install Firefox from the control panel (ensuring "Delete my personal Firefox and customizations data" was NOT selected.)
  4 reinstall Firefox.
  Firefox starts successfully with all my old settings and all the tabs I had open the last time it was used appeared as I had hoped.
  Thanks a lot for your help!

• Firefox does not open, and when I try to use the "run", it says that the file has been moved, etc. I use Windows 8 and I can't lose my favorites. Help?

  Firefox has been great to work on my computer for months and then suddenly he could not load pages. So, naturally, I restarted my computer, but when it restarted Firefox does not open. The icon lights for a bit as usual, then it fades and never actually opens. When I try to use the "run" command, I get this error:
  "C:\Program Files\Mozilla Firefox\ refers to a location that is unavailable. It could be on a hard drive on this computer or on a network. Make sure that the disc is inserted correctly, or that you are connected to the Internet or your network, and then try again. If it can't be located, the information may have been moved to another location. »
  I also tried the same thing for the file in the x 86 folder, but it gave the same error and I went and looked for the files in the given location and they were there.
  Firefox is not to fall down, so he isn't there an other error message, I can give you.
  The things that I had my favorites are really important, I can not lose those, but I am fine with anything else have to re-installed, etc..
  Help please?

  I've never tried it myself, but the forum has a series of measures for a "clean reinstall" Firefox. Even if you do not delete the record of your personal settings (AKA profile) during this process, a backup of this folder is always a good idea in case something goes wrong.

  Some Firefox problems can be solved by performing a clean reinstall. This means that you remove Firefox program files, and then reinstall Firefox. Please follow these steps:

  Note: You can print these steps or consult them in another browser.

  1. Download the latest version of Firefox from http://www.mozilla.org office and save the installer to your computer.
  2. Once the download is complete, close all Firefox Windows (click on quit in the file menu or Firefox).
  3. Remove the Firefox installation folder, which is located in one of these locations, by default:
     • Windows:
       • C:\Program Files\Mozilla Firefox
       • C:\Program Files (x 86) \Mozilla Firefox
     • Mac: Delete Firefox in the Applications folder.
     • Linux: If you have installed Firefox with the distribution-based package manager, you must use the same way to uninstall: see Install Firefox on Linux. If you have downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.
  4. Now, go ahead and reinstall Firefox:
     1. Double-click on the downloaded Setup file and go through the steps in the installation wizard.
     2. Once the wizard is completed, click to open Firefox directly after clicking the Finish button.

  Please report back to see if this helped you!

• In fact, I need help but can't find the answer. Please... Lately when it is open a new tab it does not open with a blank page. I don't want to put my home page as

  In fact, I need help but can't find the answer.
  Please... Lately when it is open a new tab it does not open with a blank page. I don't want to put my home page as empty as when I open Firefox, it automatically load my hotmail page. But then if I open other pages I don't get a blank page. Help, please?
  Thank you.

  [Personal information deleted by the moderator. Please read the guidelines and rules of the Forum, thank you.]

  Hello, please refer to customize the page new tab to turn off the function.