Help & Support window pop up dialog box does not close

Whenever I've got cases to use a program I get a pop-up windows help $& dialog Support that do not close, and continues to pop up every time I try to use the software?  If I try to close it, it just keeps appearing!

Hi MelanieYamnitz,

1. This only happens with a particular program?

2. did you of recent changes on the system?

Step 1:

You can try to perform a clean boot and see if it helps.

A clean boot to check if startup item or services to third-party application is causing this issue.

You can read the following article to put the computer in a clean boot:

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

After the troubleshooting steps, please refer to clean the boot link to put the computer to normal startup mode.

Step 2:

If this only happens with a particular program, then you can try to uninstall and reinstall the program and see if it helps.

Uninstall a program

You can also consult the following thread link and suggestions provided by Galatorg.

Windows 7 "Help and Support" keeps popping up.

Hope this information is useful.

Tags: Windows

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