HELP, THE DESKTOP ICONS DISAPPEAR CANNOT ACCESS THE BUTTON START!

I can't access anything be it desktop or retrieve whatever it is by using the start because he's not here.  I can access internet only because there is a box appears that says that there is problem with Internet Explorer.  I don't know if it is Malware or not.  I contacted Microsoft and they couldn't help me because of me to have Windows XP, but referred me to this site.  Please help me... because I can't afford right now a new computer and I really need this one.

Start the Explorer by pressing Ctrl + SHIFT + ESC. Go to the Application tab > file > new task. Type explorer.exe, and then click OK to restart the desktop computer.

Also check out the following article and you will be able to solve this problem.

http://support.Microsoft.com/kb/318027/en-us

Tags: Windows

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