Help the printer connect to my Wi - Fi

I installed the printer but cannot get it to connect to the internet, even if the wireless light indicates that it is connected.  I'm about to pull out my hair... PLEASE HELP IF YOU CAN. I am a student online and need to print my books.

Hi brandyplunkett,

1. do you get an error message?

2 are you able to print the test page?

3. What is the brand and model of the printer?

4. which version of the operating system is installed on the computer?

Follow the steps in the article.

Why can I not print?

http://Windows.Microsoft.com/en-us/Windows7/why-cant-I-print

Printer in Windows problems

http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

Also, see the printer manual for more information and help.

For reference:

Install a printer on a home network

Setting up a wireless network

Tags: Windows

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