Help with account permissions / Yosemite

Similar Questions

• Help with account - should be able to export but not allowing me not

  I paid for the export of Adobe (14.99/year I think) and it shows on my account. Don't know what it actually gives me through because when I first came to export a PDF file to a word and sign doc what it says the account doesn't have this ability, or something like that. Please help I need this as soon as possible.

  Hey kaelat22239625,

  This error can occur if you are using an older version of the player.

  Apart from signing the browser, you can try to install the latest version of the software e.g. Adobe Reader DC the link mentioned below:

  Adobe Acrobat Reader DC install for all versions

  Let us know how it goes.

  Kind regards

  Ana Maria

• Need help with my - USER ACCOUNT.

  Dear Sir, you said already in the message-1 Help I need is with - ma-user-account-like it turns off image every 3 minutes and displays on the screen-newspaper-on-stella reed-standard, but I have never loged - in addition I am the ONLY USER, on my user image at the beginning he said STANDERD but inside now says ADMINISTRATOR, also tried to changed again to the standard account , but it won't let me, has had this problem for 4 days now of all stop sending every 3 minutes, am not able to fix it myself.

  Hi Stella,.

  Thanks for posting your query on the Microsoft Community.

  According to the description, I understand that you are facing problems with your user profile.

  This could be due to the corrupted user profile.

  I suggest to create a new user account and check if the problem persists.

  Check out the link:

  http://Windows.Microsoft.com/en-us/Windows/create-user-account#create-user-account=Windows-7

  You may consult:

  http://Windows.Microsoft.com/en-us/Windows/fix-corrupted-user-profile#1TC=Windows-7

  Hope this information helps. Please let us know if you need any other help with Windows in the future. We will be happy to help you.

• How can I get ahold of a LIVE person? I need HELP with my email account (Email removed for privacy), you can contact me at Email removed for privacy or * withdrawn * please someone HELP! Mike Golab

  How can I get ahold of a LIVE person? I need HELP with my email account (* address email is removed from the privacy *) you can contact me to the * address email is removed from the privacy * or * remove * please someone HELP! Mike Golab

  E-mail address is removed from the privacy *.

  No, and that has nothing to do with this old thread. This is a scam that last for years. Microsoft never does unsolicited phone calls.
   
   
   
  Is calling, Microsoft, a scam?
  http://answers.Microsoft.com/en-us/protect/wiki/protect_other-protect_scanning/is-that-call-from-Microsoft-a-scam/6718e389-8a00-4E4B-ACA1-d07298ea4c19
   
  
  Report the scam
  http://support.Microsoft.com/reportascam
   
  
  Scams by e-mail or web: how to protect yourself
  http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx
   
  
  It's a real call from Microsoft?
  http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-Microsoft 
   
  
  Avoid scams to phone for tech support
  http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx
   
  
  Do not fall for phony phone technical support
  http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx
   
  
  Aggressive, persistent Windows tech support fraudsters continue to track consumers
  http://www.Computerworld.com/s/article/9248122/Aggressive_persistent_Windows_tech_support_scammers_continue_to_stalk_consumers
   
  
  What is a certified Microsoft [or] partner?
  http://securitygarden.blogspot.com/2011/09/Microsoft-removes-Gold-Certified.html
   
  
  And see this post by bhringer
  http://answers.Microsoft.com/en-us/protect/Forum/MSE-protect_scanning/recieved-eventvwr-cold-call/0f82d183-2046-469F-A2D2-8f9fa291f082#LastReply

• I'm on Acrobat 10 and I need help with the distribution of shape feature. Is there a way to change the registration e-mail download addressed to the? Currently all forms I create and then distribute may only be subjected to my email account... I appreciat

  I'm on Acrobat 10 for mac and I need help with the distribution of shape feature. Is there a way to change the registration e-mail download addressed to the? Currently all forms I create and then distribute may only be subjected to my email account... I appreciate any help!

  Do not use the feature distribute the form. Instead of this, just put up a button "submit" and configure it to send email using any email address you want. Just add a button and set the action of the mouse upward on "Submit a form" and use a type mailto URL and specify that you want to send the full PDF. Then activate the reader of the document: where "Advanced/extended features in Adobe Reader" is located in Acrobat XI?

  If you really want to use distribute the form for some reason, change the e-mail address in your preferences: Edit > Preferences > identity > Email address

• Accidentally, I bought the Mac in December and contacted support which helped me to get the right version installed, but now the PC version is not in my account downloads and I need to add it to a new computer. I don't know how to get help with this.

  Accidentally, I bought the Mac in December and contacted support which helped me to get the right version installed, but now the PC version is not in my account downloads and I need to add it to a new computer. I don't know how to get help with this. I don't remember how I got the PC version, I think I have access to my computer remotely and she sent, but I can't find any record of it.

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• I was told that I have to disable my account from my PC to add to another computer... I've done it before and I lost many of my images that were on LR.  No matter WHAT HELP with this please

  I'm trying to load another computer with CC, I was told that I have to disable my PC mine.  I did once before and lost a lot of my images from LR, suggestions on this please.

  I do the LR back ups system too.

  Thank you very much

  PAM

  Hi goaliemom

  There is no way to disable CC products. When you enable a CC product on another computer, simply connect to Creative Cloud.CC will ask you if you it will activate on more than 2 computers.

  I've done it before and I lost many of my images that were on LR.  No matter WHAT HELP with this please

  On the computer on which you will see that your images are not displayed?

  Catalog check the most recently used file > open recent in Lightroom

  Try opening a recent backup made on your newly added computer

  ~ Assani

• help with a lazy slow macbook pro

  Hi, I was wondering if someone with a good understanding of the EtreCheck might be able to help me with my old powerbook, rusty.

  Here is the report copied and pasted from the EtreCheck diagnosis that I just ran (lots of red type):

  Thank you!

  EtreCheck version: 2.9.13 (267)

  Report generated 2016-07-30 19:29

  Download EtreCheck from https://etrecheck.com

  Time 09:23

  Performance: Below average

  Click the [Support] links to help with non-Apple products.

  Click [details] for more information on this line.

  Verify the signatures of Apple: enabled

  Problem: Beachballing

  Hardware Information: ⓘ

  MacBook Pro (15-inch, mid 2009)

  [Data sheet] - [User Guide] - [warranty & Service]

  MacBook Pro - model: MacBookPro5, 3

  1 3.06 GHz Intel Core 2 Duo CPU: 2 strands

  8 GB of RAM expandable - [Instructions]

  BANK 0/DIMM0

  OK 4 GB DDR3 1067 MHz

  BANK 1/DIMM0

  OK 4 GB DDR3 1067 MHz

  Bluetooth: Old - transfer/Airdrop2 not supported

  Wireless: en1: 802.11 a/b/g/n

  Battery: Health = Normal - Cycle count = 342

  Video information: ⓘ

  NVIDIA GeForce 9400M - VRAM: 256 MB

  Color LCD 1440 x 900

  Cinema HD Display 1920 x 1200

  NVIDIA GeForce 9600M GT - VRAM: 512 MB

  Software: ⓘ

  OS X El Capitan 10.11.6 15G (31) - since the start time: about 3 days

  Disc information: ⓘ

  ST9500420ASG disk0: (500,11 GB) (rotation)

  EFI (disk0s1) < not mounted >: 210 MB

  ShiftySeven II (disk0s2) /: 499,25 GB (56,75 GB free)

  Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

  MATSHITADVD-R UJ-868)

  USB information: ⓘ

  Built-in ISight from Apple Inc..

  Hub keyboard Apple, Inc.

  Apple, Inc. Apple Keyboard

  Card reader Apple

  Apple Inc. Apple keyboard / Trackpad

  Computer, Inc. Apple IR receiver.

  Apple Inc. BRCM2046 hub.

  Apple Inc. Bluetooth USB host controller.

  Guardian: ⓘ

  Mac App Store and identified developers

  Kernel extensions: ⓘ

  /Applications/AirParrot.app

  com.squirrels.airparrot.framebuffer [no charge] (1.4 - SDK 10.8 - 2014-04-19) [Support]

  / Applications/Caplio Mounter.app

  [no charge] jp.co.ricoh.kext.caplio - 10.3 (4.0 - 2008-11-21) [Support]

  [no charge] jp.co.ricoh.kext.caplio - 10.4 (4.0 - 2008-11-21) [Support]

  DiskWarrior.app

  com.alsoft.Preview [no charge] (4.1 - 2007-12-31) [Support]

  / Service.app incompatible software/Parallels

  com.parallels.kext.prl_hid_hook [no charge] (4.0 3844.408728 - 2012-12-27) [Support]

  com.parallels.kext.prl_hypervisor [no charge] (4.0 3844.408728 - 2012-12-27) [Support]

  com.parallels.kext.prl_netbridge [no charge] (4.0 3844.408728 - 2012-12-27) [Support]

  com.parallels.kext.prl_usb_connect [no charge] (4.0 3844.408728 - 2012-12-27) [Support]

  com.parallels.kext.prl_vnic [no charge] (4.0 3844.408728 - 2012-12-27) [Support]

  / Library/Application Support/Avast/components/fileshield/not signed

  [loading] com.avast.AvastFileShield (3.0.0 - SDK 10.10 - 2016-07-21) [Support]

  / Library/Application Support/Avast/components/proxy/not signed

  [loading] com.avast.PacketForwarder (2.1 - SDK 10.10 - 2016-07-21) [Support]

  / Library/Extensions

  [loading] com.squirrels.driver.AirParrotSpeakers (1.8 - SDK 10.8 - 2016-07-26) [Support]

  [loading] net.telestream.driver.TelestreamAudio (1.1.1 - SDK 10.8 - 2016-07-26) [Support]

  / System/Library/Extensions

  [no charge] com.beceem.BeceemAppleWiMAXAdapter (5.2.56d16 - 2016-07-26) [Support]

  com.devguru.driver.DIFMCDFree [no charge] (1.1.0 - 2016-07-26) [Support]

  com.devguru.driver.DIFMSerial [no charge] (1.1.0 - 2016-07-26) [Support]

  com.fklt.driver [no charge] (1.8.0 - 2016-07-26) [Support]

  [no charge] com.novatelwireless.driver.3G (v2.2.8 (3)-2016-07-26) [Support]

  com.novatelwireless.driver.DisableAutoInstall [no charge] (1.2 - 2016-07-26) [Support]

  [no charge] com.sierrawireless.driver.SierraDevSupport (2.0.6.0 - 2016-07-26) [Support]

  [no charge] com.sierrawireless.driver.SierraFSCSupport (2.0.6.0 - 2016-07-26) [Support]

  /System/Library/Extensions/NovatelWireless3G.kext/contents/plugins

  [no charge] com.novatelwireless.driver.3GData (v2.2.8 (3)-2011-11-05) [Support]

  Startup items: ⓘ

  ParallelsDesktopTransporter: Path: / Library/StartupItems/ParallelsDesktopTransporter

  Startup items are obsolete in OS X Yosemite

  Launch system officers: ⓘ

  [operation] com.apple.Finder.plist (2016-02-19) -invalid signature!

  [loading] com.apple.FollowUpUI.plist (2016-02-11) -invalid signature!

  [loading] com.apple.ScreenReaderUIServer.plist (2016-02-16) -invalid signature!

  [loading] com.apple.powerchime.plist (2016-02-22) -invalid signature!

  [loading] com.apple.quicklook.32bit.plist (2016-02-04) -invalid signature!

  [operation] com.apple.quicklook.plist (2016-02-04) -invalid signature!

  [loading] com.apple.quicklook.ui.helper.plist (2016-02-04) -invalid signature!

  [loaded] 9 tasks Apple

  [loading] 149 tasks Apple

  [operation] 64 tasks Apple

  [killed] 16 tasks Apple

  16 killed processes lack of RAM

  Launch system demons: ⓘ

  [loaded] 45 tasks Apple

  [loading] 153 tasks Apple

  [operation] 78 tasks Apple

  [killed] 14 tasks Apple

  14 killed process lack of RAM

  Launch officers: ⓘ

  [no charge] com.adobe.AAM.Updater - 1.0.plist (2016-06-14) [Support]

  [failure] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a... plist (2016-07-13) [Support]

  [failure] com.adobe.AdobeCreativeCloud.plist (2016-04-27) [Support]

  [loading] com.adobe.CS5ServiceManager.plist (2010-06-17) [Support]

  [operation] com.avast.secureline.update - agent.plist (2016-06-29) [Support]

  [loading] com.avast.secureline.userinit.plist (2016-06-29) [Support]

  [operation] com.avast.update - agent.plist (2016-07-22) [Support]

  [loading] com.avast.userinit.plist (2016-07-22) [Support]

  [operation] com.brother.LOGINserver.plist (2013-10-06) [Support]

  [no charge] com.oracle.java.Java - Updater.plist [Support]

  com.TeamViewer.TeamViewer.plist [no charge] (2016-02-14) [Support]

  com.TeamViewer.teamviewer_desktop.plist [no charge] (2016-02-14) [Support]

  Launch demons: ⓘ

  [loading] com.adobe.ARMDC.Communicator.plist (2016-07-13) [Support]

  [loading] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-07-13) [Support]

  [loading] com.adobe.SwitchBoard.plist (2011-12-14) [Support]

  [loading] com.adobe.agsservice.plist (2015-11-02) [Support]

  [failure] com.adobe.fpsaud.plist (2016-05-09) [Support]

  com.adobe.versioncueCS3.plist [loading] (2008-06-22) [Support]

  [loading] com.avast.init.plist (2016-07-22) [Support]

  [loading] com.avast.secureline.init.plist (2016-06-29) [Support]

  [loading] com.avast.secureline.uninstall.plist (2016-06-29) [Support]

  [loading] com.avast.secureline.update.plist (2016-06-29) [Support]

  [loading] com.avast.uninstall.plist (2016-07-22) [Support]

  [loading] com.avast.update.plist (2016-07-22) [Support]

  [loading] com.microsoft.office.licensing.helper.plist (2011-03-10) [Support]

  [loading] com.oracle.JavaInstallHelper.plist (2016-04-21) [Support]

  [no charge] com.oracle.java.Helper - Tool.plist [Support]

  [loading] com.roamingclient.cell.mac.roamingclient.plist (2011-11-05) [Support]

  [loading] com.rogueamoeba.instanton - agent.plist (2016-06-23) [Support]

  [operation] com.sierrawireless.SWoCMon.plist (2010-05-20) [Support]

  com.sierrawireless.SierraReset.plist [no charge] (2010-05-20) [Support]

  [loading] com.teamviewer.Helper.plist (2015-09-29) [Support]

  com.TeamViewer.teamviewer_service.plist [no charge] (2016-02-14) [Support]

  User launch officers: ⓘ

  [loading] com.adobe.AAM.Updater - 1.0.plist (2010-06-28) [Support]

  [failure] com.adobe.ARM. [...]. plist (2010-06-22) [Support]

  [failure] com.adobe.ARM. [...]. plist (2009-10-26) [Support]

  [failure] com.adobe.ARM. [...]. plist (2011-12-15) [Support]

  [operation] com.amazon.music.plist (2014-10-18) [Support]

  [failure] com.apple.MobileMeSyncClientAgent.plist (2011-06-14) -/System/Library/PrivateFrameworks/DotMacSyncManager.framework/Resources/mobilem esyncclient: Executable not found!

  [failure] com.apple.SafariBookmarksSyncer.plist (2009-09-14) -/Applications/Safari.app/Contents/SafariSyncClient.app/Contents/MacOS/SafariSyn customer: Executable not found!

  [loading] com.avast.home.userinit.plist (2016-07-22) [Support]

  [loading] com.avast.secureline.home.userinit.plist (2016-06-29) [Support]

  [loading] com.google.keystone.agent.plist (2016-07-11) [Support]

  [operation] com.spotify.webhelper.plist (2015-05-30) [Support]

  info.lokiware.attachmenttamer.cleanup.plist [no charge] (2013-01-07) [Support]

  [failure] info.lokiware.attachmenttamer.setupagent.plist (06-01-2013) [Support]

  Items in user login: ⓘ

  iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

  Dropbox application (/ Applications/Dropbox.app)

  Application of Google Reader (Google Drive.app/Applications /)

  Hidden AdobeResourceSynchronizer Application (/ Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app)

  Garmin Express Service application (/ Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)

  Request for EvernoteHelper (/ Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)

  Other applications: ⓘ

  [ongoing] com.adobe.CCLibrary.166112

  com.apple.BKAgentService [killed]

  com.apple.MailServiceAgent [loading]

  com.Apple.mail.80352 [loading]

  com.avast.account [loading]

  [ongoing] com.avast.daemon

  [ongoing] com.avast.FileShield

  [ongoing] com.avast.helper

  [ongoing] com.avast.proxy

  com.avast.secureline.Burger [loading]

  [ongoing] com.avast.secureline.service

  [ongoing] com.avast.service

  [ongoing] com.brother.utility.NETserver.157792

  [ongoing] com.brother.utility.USBserver.137312

  [ongoing] com.evernote.EvernoteHelper.66912

  [ongoing] com.Garmin.Renu.service.3552

  [ongoing] com.getdropbox.dropbox.134752

  [loading] 421 tasks Apple

  [operation] 184 tasks Apple

  [killed] 33 tasks Apple

  Plug-ins Internet: ⓘ

  DirectorShockwave: 11.6.6r636 (2012-08-09) [Support]

  Unity Web Player: UnityPlayer version 4.1.3f3 (2013-05-30) [Support]

  Default browser: 601 - SDK 10.11 (2016-07-26)

  Flip4Mac WMV Plugin: 2.3.8.1 (2011-01-13) [Support]

  AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-04-27) [Support]

  FlashPlayer - 10.6: 21.0.0.242 - SDK 10.6 (2016-05-13) [Support]

  AdobePDFViewerNPAPI: 15.017.20050 - SDK 10.11 (2016-07-13) [Support]

  Silverlight: 5.1.50428.0 - SDK 10.6 (2016-07-10) [Support]

  QuickTime Plugin: 7.7.3 (2016-07-26)

  Flash Player: 21.0.0.242 - SDK 10.6 (2016-05-13) obsolete! Update

  iPhotoPhotocast: 7.0 - 10.8 SDK (2013-04-30)

  NP_2020Player_IKEA: 5.0.93.0 - SDK 10.6 (2011-10-03) [Support]

  AdobePDFViewer: 15.017.20050 - SDK 10.11 (2016-07-13) [Support]

  GarminGpsControl: 4.0.2.6 Beta - SDK 10.6 (2012-09-11) [Support]

  SharePointBrowserPlugin: 14.6.6 - SDK 10.6 (2016-07-25) [Support]

  JavaAppletPlugin: 15.0.1 - 10.7 (2016-05-04) check the version of the SDK

  User Plug-ins internet: ⓘ

  WebEx: 1.0 (2010-04-06) [Support]

  Safari extensions: ⓘ

  AdBlock - BetaFish, Inc. - https://getadblock.com (2016-07-30)

  DuckDuckGo - DuckDuckGo - http://duckduckgo.com (2015-07-11)

  Save on Pocket - Read It Later, Inc. - http://getpocket.com/ (2015-11-07)

  3rd party preference panes: ⓘ

  Adobe Version Cue CS3 (2008-06-22) [Support]

  Flash Player (2016-05-09) [Support]

  Flip4Mac WMV (2011-01-13) [Support]

  Growl (2013-12-20) [Support]

  MacFUSE (2008-12-19) [Support]

  Time Machine: ⓘ

  Skip system files: No.

  Automatic backup: YES

  Volumes to back up:

  ShiftySeven II: Disc size: 499,25 GB disc used: 442,50 GB

  Destinations:

  Toshiba Time Machine [Local]

  Total size: 999,86 GB

  Total number of backups: 40

  An older backup: 23/04/15, 16:45

  Last backup: 25/07/16, 20:34

  Backup disk size: too small

  Backup size GB 999,86 < (disc 442,50 GB X 3)

  Top of page process CPU: ⓘ

  11% NotificationCenter

  iTunes 11%

  5% WindowServer

  5% coreaudiod

  3% kernel_task

  Top of page process of memory: ⓘ

  919 MB kernel_task

  688 MB com.apple.WebKit.WebContent (4)

  Mdworker (13) 238 MB

  Safari of 205 MB

  Mds_stores 156 MB

  Virtual memory information: ⓘ

  131 MB free RAM

  8.12 used GB RAM (4.05 GB being cached)

  176 MB used Swap

  Diagnostic information: ⓘ

  July 30, 2016, 18:49:37 ~/Library/Logs/DiagnosticReports/Install_2016-07-30-184937_[redacted].crash

  com.adobe.Install - Applications/Utilities/Adobe Creative Cloud / * / Creative Installer.app/Contents/MacOS/Install Cloud

  July 27, 2016, 16:21:32 /Library/Logs/DiagnosticReports/Kernel_2016-07-27-162132_[redacted].panic [details]

  July 27, 2016, 16:18:59 /Library/Logs/DiagnosticReports/Kernel_2016-07-27-161859_[redacted].panic [details]

  Uninstall Avast. It's a worthless scam that don't do anything useful. The only thing it does is a lot more then what it claims, that he you will protect from.

• Need help with Macbook

  Hello, I recently bought a Macbook from a friend and since I got the Mac it's very very slow at doing things like browsing the internet using Safari, it takes forever to load, web pages and all sorts of things that I'd like to get help with this problem maybe a few recommendations and also on how to speed up... If you need to care about Macbook, I can give these thx.

  To sell or transfer ownership of a Mac, even to a member of your family, you must follow these instructions. So far, you will have continuous problems.

  Refer to what to do before you sell or give away your Mac

  1. If you have enabled FileVault, disable it in system preferences > Security and privacy.
  2. "Remove" your iTunes account. Ditto for Audible if you have one.
  3. System Preferences > iCloud > deselect 'Back to My Mac' and 'find my Mac '.
  4. Disconnect from iCloud. Select "Delete from Mac" when it appears.

  Next: delete all of your personal information by erasing the internal storage of the Mac completely.

  1. If your Mac comes with a grey system installation DVD, start up your Mac with this disc in the optical drive, all holding the key c to boot from it instead of its internal volume, which must be erased before selling.
     • Apple stopped Macs shipment requiring these discs in August 2011.
  2. If your Mac does not comes with disks, boot OS X Internet Recovery:
     • using three fingers press on and hold the following keys: ⌘(command), optionand R.
     • With a fourth finger, press the power button to turn on the Mac.
     • Keep the other three fingers here where they are until you see the icon "spinning globe.
     • This method force the Mac to download BONES initially installed from Apple servers, that won't require not an Apple ID install.
  3. Remove any password Open Firmware, if you created a: select utility password firmware in the Utilities menu and remove.
  4. Select disk utility from the utilities menu.
  5. Delete all partitions that can be created.
  6. Select the icon for the hard drive to the Mac, and then select the tab "delete".
  7. Click on the 'Security Options' button and erase the drive.
     • More "robustly" you erase the disc, the longer it will.
     • The fastest method is sufficient, since all but the techniques more expensive and equipment will be able to recover data deleted safely.
  8. When he finishes, quit disk utility.
  9. In the utility menu, select Install Mac OS X .
     • An identifier Apple won't be necessary. If a prompt for an Apple ID, return to step 5.
     • Do not create user accounts.
  10. When he finishes, shut down the computer.
  11. If you want to install the bundled apps that have been included with your Mac, restart using your DVD Applications if it was included and install the bundled apps.
      • Apps, delivered with the new Macs sold without disks cannot be transferred. His new owner must buy them from the Mac App Store with its own Apple ID.

  If the Mac is sold to someone outside the family, consider the following additional information:

  1. System provided with your Mac installation DVD must stay with him forever and be included in the sale.
  2. Consider including your AppleCare certificate if you bought it, documents printed, same box if you have.
     • AppleCare remains with the equipment and can be transferred.
  3. Run an invoice indicating the serial number of the Mac.
  4. Once is no longer in your possession, remove the Mac of your devices in my support profile.

• I'm suddenly needing help with my browser Firefox (6.0.2)

  Hello
  I'm suddenly needing help with my browser Firefox (6.0.2)

  (OS: I use Windows XP).

  When I open the browser, I don't see is a totally white screen of white, with all the toolbars at the top.

  I know that my physical connections are very good: I have tested the modem, turned the pc market etc and I can also receive/send emails.

  This problem started today, September 8, 2011 and has never happened before.

  Is it a coincidence that Firefox itself to day before I disconnected yesterday evening? Could this be something to do with this particular new update?

  I also noticed that just before I "opened" Firefox, I now get a small box indicating:

  [JAVASCRIPT APPLICATION]
  Handl exc in Ev: TypeError: this oRoot.enable is not a function

  This never appeared before - I hope that it offers a clue has what is wrong.

  The browser not be stuck in Mode safe, said by the way.

  Of course, I can't find solutions to the problem on the internet, I don't physically see all Web sites!
  (A friend sends this request in my name from their pc)

  Any light you can throw on this problem of confusion would be much appreciated. I'd rather not have to uninstall and reinstall Firefox if possible.

  If the only option is to uninstall Firefox and reinstall from your site, I'm also in trouble (I can not see the internet or download).
  In this case, would you be able to send the .exe file as an attachment to my e-mail address? In the affirmative, please let me know and I'll give you more details.

  Thanks in advance.

  One possible cause is security software (firewall) that blocks or limits Firefox or plugin-container process without informing you, possibly after the detection of changes (update) for the Firefox program.

  Delete all rules for Firefox in the list of permissions in the firewall and leave your firewall again ask permission to get full unlimited access to the internet for Firefox and the plugin-container and the update process.

  See:

  • https://support.Mozilla.com/kb/server+not+found
  • https://support.Mozilla.com/kb/firewalls

  Start Firefox in Firefox to solve the issues in Safe Mode to check if one of the extensions of the origin of the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > appearance/themes).

  • Makes no changes on the start safe mode window.
  • https://support.Mozilla.com/kb/safe+mode

• Help with a beach running slow filled iMac ball

  Hello

  We have problems with our iMac, like below. If anyone has any inside. There is plenty of space on the hard drive and I have just run Cocktail to maintain and made sure the operating system is up-to-date.

  We often live very slow behavior in task such as launch of mail, safari or anything else besides and sometimes even just type text in boxes. It is also very slow at startup and shutdown.

  Any help much appreciated. I hope it's useful to include the report of EtreCheck below.

  Best regards

  Sparko

  EtreCheck release: 2.9.4 (254)

  Report generated 2016-02-15 21:22:04

  Download EtreCheck from http://etrecheck.com

  Time 06:06

  Performance: Below average

  Click the [Support] links to help with non-Apple products.

  Click [details] for more information on this line.

  Click on the link [check files] help with unknown files.

  Problem: Computer is too slow

  Description:

  Often slow to launch applications or execute simple commands

  Hardware Information: ⓘ

  iMac (21.5 inch, at the end of 2013)

  [Data sheet] - [User Guide] - [Warranty & Service]

  iMac - model: iMac14, 1

  1 2.7 GHz Intel Core i5 CPU: 4 strands

  8 GB of RAM expandable - [Instructions]

  BANK 0/DIMM0

  OK 4 GB DDR3 1600 MHz

  BANK 1/DIMM0

  OK 4 GB DDR3 1600 MHz

  Bluetooth: Good - transfer/Airdrop2 taken in charge

  Wireless: en1: 802.11 a/b/g/n/ac

  Video information: ⓘ

  Iris Pro Intel

  iMac, 1920 x 1080

  Software: ⓘ

  OS X El Capitan 10.11.3 (15 d 21) - since startup time: less than an hour

  Disc information: ⓘ

  HTS541010A9E662 disk HARD APPLE disk0: (1 TB) (rotation)

  EFI (disk0s1) : 210 MB

  Macintosh HD (disk0s2) /: 999,35 go-go (422,35 free)

  HD (disk0s3) [recovery] recovery: 650 MB

  USB information: ⓘ

  Apple Inc. BRCM20702 hub.

  Apple Inc. Bluetooth USB host controller.

  Apple Inc. FaceTime HD camera (built-in)

  Reader SuperDrive for MacBook Air Apple Inc..

  Lightning information: ⓘ

  Apple Inc. Thunderbolt_bus.

  Configuration files: ⓘ

  /etc/sysctl.conf - file exists but not expected

  Guardian: ⓘ

  Mac App Store and identified developers

  Unknown files: ⓘ

  /Library/LaunchAgents/com.m-audio.prokeyssono61.helper.plist

  A unknown file found. [Check files]

  Kernel extensions: ⓘ

  / System/Library/Extensions

  com [no charge]. ZTE.driver.ZTEUSBCDCACMData (1.2.19 - 2016-02-15) [Support]

  com [no charge]. ZTE.driver.ZTEUSBMassStorageFilter (1.2.19 - 2016-02-15) [Support]

  [no charge] com.m - audio .midisupport .driver .usb (1.1 - 2016-02-15) [Support]

  com.maudio.USB.prokeyssono61.driver [no charge] (1.8.1 - 2016-02-15) [Support]

  Startup items: ⓘ

  M - Audio Firmware Loader: path: Library/StartupItems/M-Audio Firmware Loader

  Startup items are obsolete in OS X Yosemite

  Launch system officers: ⓘ

  [loading] 156 tasks Apple

  [operation] 80 tasks Apple

  Launch system demons: ⓘ

  [loading] 189 tasks Apple

  [operation] 98 tasks Apple

  Launch officers: ⓘ

  [loading] com.avid.ApplicationManager.plist (2015-06-09) [Support]

  [operation] com.avid.ApplicationManagerHelper.plist (2015-06-09) [Support]

  [operation] com.m - audio .prokeyssono61 .helper .plist (2011-07-19) [Support]

  [loading] com.maintain.LogOut.plist (2016-02-15) [Support]

  [loading] com.maintain.Restart.plist (2016-02-15) [Support]

  [loading] com.maintain.ShutDown.plist (2016-02-15) [Support]

  [loading] com.maintain.Sleep.plist (2016-02-15) [Support]

  [operation] com.maintain.SystemEvents.plist (2016-02-15) [Support]

  Launch demons: ⓘ

  [loading] com.adobe.fpsaud.plist (2016-01-29) [Support]

  [loading] com.avid.sari.plist (2015-08-25) [Support]

  [loading] com.maintain.CocktailScheduler.plist (2016-02-15) [Support]

  [loading] com.microsoft.office.licensing.helper.plist (2013-09-13) [Support]

  [loading] com.microsoft.office.licensingV2.helper.plist (2015-11-05) [Support]

  User launch officers: ⓘ

  [loading] com.citrixonline.GoToMeeting.G2MUpdate.plist (2014-09-08) [Support]

  [loading] com.google.keystone.agent.plist (2015-12-14) [Support]

  [loading] com.maintain.ShowUserLibraryDirectory.plist (2016-02-15) [Support]

  [operation] com.spotify.webhelper.plist (2015-06-13) [Support]

  [loading]    A spot of Apple

  Items in user login: ⓘ

  Dropbox application (/ Applications/Dropbox.app) (2016-02-12)

  Other applications: ⓘ

  [operation] com.etresoft.EtreCheck.112352 (2016-02-14)

  [operation] com.getdropbox.dropbox.65632 (2016-02-12)

  Plug-ins Internet: ⓘ

  FlashPlayer - 10.6: 20.0.0.306 - SDK 10.6 (2016-02-10) [Support]

  QuickTime Plugin: 7.7.3 (2016-02-15)

  Flash Player: 20.0.0.306 - SDK 10.6 (2016-02-10) [Support]

  Default browser: 601 - SDK 10.11 (2016-02-15)

  SharePointBrowserPlugin: 14.4.1 - SDK 10.6 (2014-05-12) [Support]

  Scorch: 6.2.0 (2014-05-07) [Support]

  Web of Google Earth plugin: 6.1 (2014-05-07) [Support]

  Silverlight: 5.1.30317.0 - SDK 10.6 (2014-06-07) [Support]

  iPhotoPhotocast: 7.0 (2014-05-07)

  User Plug-ins internet: ⓘ

  CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-26) [Support]

  Safari extensions: ⓘ

  EverNote Web Clipper (2015-08-24)

  3rd party preference panes: ⓘ

  Flash Player (2016-01-29) [Support]

  M-Audio ProKeys Sono 61 (2014-05-07) [Support]

  Time Machine: ⓘ

  Skip system files: No.

  Mobile backups: WE

  Automatic backup: YES

  Volumes to back up:

  Macintosh HD: Disc size: 999,35 GB disc used: 576,99 GB

  Destinations:

  Retina Mark Time Machine [Local]

  Total size: 0 B

  Total number of backups: 0

  An older backup: -.

  Last backup: -.

  Backup disk size: too small

  Size of backup 0 B< (disk="" used="" 576.99="" gb="" x="">

  Top of page process CPU: ⓘ

  2% WindowServer

  mbfloagent (2) 2%

  1% kernel_task

  1% mdworker (2)

  0% fontd

  Top of page process of memory: ⓘ

  751 MB kernel_task

  Mds_stores 664 MB

  467 MB softwareupdated

  319 MB Safari

  QuickLookSatellite (3) 188 MB

  Virtual memory information: ⓘ

  799 MB free RAM

  7.22 used GB RAM (1.82 GB being cached)

  Used Swap 0 B

  Diagnostic information: ⓘ

  February 15, 2016, 20:30:20 self-test - spent

  February 13, 2016, 11:22:26 ~/Library/Logs/DiagnosticReports/mapspushd_2016-02-13-112226_[redacted].crash

  / System/Library/CoreServices/mapspushd

  All software maintenance is in fact slow down your Mac.  The only maintenance that has need for a Mac is back up.  Remove any object to maintain, by asking directions.

  Also, your M-Audio drivers are listed as obsolete in Yosemite.  This means that any M-Audio Midi device to update driver to be useful in El Capitan.

• Help with Icloud locked iPad Apple?

  First of all, I am disabled and wanted to get my kids something nice. I found a deal on OfferUp for 3 Ipad mini and bought them. They were all on the first Setup screen as if they were new. I drove home excited and went to turn them on, and he's stuck on the activation screen. I've searched high and low to try to find a solution for this and have not found one thing. I feel very fuzzy and not only by the person who sold these for me but by Apple too. Their are thousands of people who treats this what I read and it's a mistake.

  Right now I just want to know if Apple really helps getting them going again or not, and Yes, I have all the emails and screenshots to prove that I bought these the guy on OfferUp. Thanks for the replies.

  They help, only potentially, if you were the original purchaser of the iPad and had proof of purchase (e.g. an original receipt with their serial numbers on it)-it won't help with second hand machines, you will need to contact the person you purchased in origin, only he or she can potentially remove them from their account (disable find them my iPhone Activation Lock - Apple Support).

• I need help with an installation failure to interpret and troubleshoot a Setup log.

  Background: A few years ago, many editors of cinema used Final Cut Pro 6 (also contained in Final Cut Studio 2) for their editing projects.  Shared Apple Final Cut X uses a different format that is not compatible with FCP6.  Sometimes, these editors are called to work on a few historical projects that have been published in FCP6 and need this version to run now.

  Starting with OS X Lion, FCP6 would install not in Lion and thereafter.

  According research by Jeremy Johnston as noted on his blog, he discovered that Apple has inserted a file in the folder CoreServices in the Library folder of the system folder that causes versions the version Final Cut Pro X (and other older Apple programs in the same situation) do not settle.  He suggested changes to this file that would seek to prevent interfering with the installation of FCP6 in Lion, many users of final cut PRO 6 were successful in their efforts to install in Lion and work with it.

  Later in a discussion update on installing FCP6 in Mavericks, HawaiianHippie determined that the simplest way to perform the installation of FCP6 was simply copy this file and remove it from the system folder, install FCP6 and then restore the copied file:

  https://discussions.Apple.com/message/26309669#26309669

  I used this method with success to install FCS2 in Yosemite:

  

  [click on images to enlarge]

  However, in my attempts to install FCS2 in El Capitan, it fails in the last 5% to install the first DVD:

  

  

  First of all, I need advice on how to display an extremely large Setup log in this thread (on MacRumors, it is a method to insert a 'code' in a small box that can be the object of a scrollbar if necessary to read all along).  I am unable to find such a method to post here.

  Then once approved, I need help to determine which component is causing the installation to fail and perhaps this element can be omitted from the installation:

  

  If this element is not required, then maybe FCP6 can be installed successfully without it.  And if that omitted element is necessary, perhaps a manual method to install it can be determined by pacifists.

  It is my goal to help those who need to install and use FCP6 on their new Macs running El Capitan.

  Here is the post on MacRumors with pre-installed Setup log:

  http://forums.MacRumors.com/threads/i-need-help-with-an-installation-failure-to-interpret-and-troubleshoot-an-Installer-log.1954786/#post-22541389

• I need help with the program of Photos on my macbook pro

  I use a Macbook Pro with OS of Yosemite. I really need help with the Photo program. I never really got the hang of IPhoto and now that it's a new program, I'm really confused. Where can I go to learn this without waiting for the next workshop in a local store?

  Hi, I'm fighting to open same mine, making a new software update

• Help with the Structures of the case

  I have a problem switching between the true and false cases between the structures of the case. I'm writing a VI that generates a random number between 0 and 10 once every 0.5 seconds, and then adds the numbers until the total reaches or exceeds 100. At that time, it should start to subtract the number generated at random until it reaches 0, then switch again adding etc.

  I have a problem switching to the case of 'false' once the sum exceeds 100. If anyone can help with that would be great!

  To make things more simple exchange the Boolean value for an enumeration with only two values you can call "Count Up" and "Count Down".

  Create a second shift register to hold the enumerated value specifying whether to "Count Up" or "Count Down". Initialize the new register shift to count up, and in the case of "Count Up" in the structure of the case, increment the value of data and test to see if it is greater than 100. If this is not the case, do not change the value in the registry to shift direction. If data has exceeded the limit, change the values in the shift of direction register account to "Count Down".

  In the case of 'Count Down', decrement the value of data and test a value less than 0. When the value of the data is less than the lower limit, change the values in the change of direction of the County Register to "Count Up" and you're done.

  Mike...