Help with error blue screen. BCCode: 116

Hi, I get the following error message:

Signature of the problem:
Problem event name: BlueScreen
OS version: 6.1.7601.2.1.0.768.3
Locale ID: 1053

More information about the problem:
BCCode: 116
BCP1: FFFFFA8010AFC4E0
BCP2: FFFFF8800FC9E7A0
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS version: 6_1_7601
Service Pack: 1_0
Product: 768_1

You can see here .dmp file:

https://onedrive.live.com/redir?RESID=ED0BFFB73C652EF7! 126 & authkey =! AFdh-tv9C-zKTsA & ithint = the file % 2cdmp

Hello

Error checking 116, {fffffa8010afc4e0, fffff8800fc9e7a0, ffffffffc000009a, 4}

Probably caused by: nvlddmkm.sys (nvlddmkm + 9a57a0)

nvlddmkm.sys as of 07/02/2014 Nvidia video drivers.

fffff880 '0f2f9000 fffff880' 0ff87000 nvlddmkm T (no symbol)
Loaded symbol image file: nvlddmkm.sys
Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
Image name: nvlddmkm.sys
Timestamp: Wed Jul 02 10:42:02 2014 (53B4446A)

1. check with Nvidia Support, their drivers and documentation online and ask in their forums

on known problems. Update the video driver. If there is no newer, you will need to come back
for a more stable version.

NVIDIA - drivers - use OPTION 1 to manually enter your info driver to get the most recent drivers.
http://www.nvidia.com/download/index.aspx?lang=en-us

NVIDIA Support - check with the support that she might be a known issue
http://www.nvidia.com/page/support.html

NVIDIA forums - also check for the forums it might be a known issue or others likely to have
http://forums.nvidia.com/

2. check with ASUStek support, their drivers and documentation online and ask in their forums

on known problems. Updated BIOS, drivers of low level chipset and on-board major and
separate device drivers.

BiosVersion = 0205
BiosReleaseDate = 01/08/2011
SystemManufacturer = ASUSTeK Computer Inc..
SystemProductName = CG8565
Family = Desktop
BaseBoardManufacturer = ASUSTeK Computer Inc..
BaseBoardProduct = CG8565
BaseBoardVersion = Rev 1. XX

ASUS - Service<-- includes="" live="">
http://www.service.ASUS.com/

ASUStek support
http://support.ASUS.com/

ASUStek Forums
http://VIP.ASUS.com/forum/default.aspx?SLanguage=en-us

ASUStek drivers
http://support.ASUS.com/download/download.aspx?SLanguage=en-us

3 use ALL other methods in the troubleshooters below and in the next message.

=============================================================

Resolution in Windows 7 stop errors (blue screen) - has a section for if you can or cannot start Windows.
http://Windows.Microsoft.com/en-us/Windows7/resolving-stop-blue-screen-errors-in-Windows-7

Check this thread for more information on using BlueScreenView, MyEventViewer and other methods of
Troubleshoot BlueScreens - answers top 3 (+ 1 more).

http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-system/sometimes-i-get-a-blue-screen-when-using-IE-8/c675b7b8-795f-474d-a1c4-6b77b3fcd990

------------------------------------------------------------

References to Vista also apply to Windows 7.

Have you updated your screen/video or other large recent drivers - check in Control Panel.
Updates of Windows to see if a driver has been loaded it. Use this generic utility below
and when you get to the section driver use the methods in the next message and then back to
the troubleshooter as needed. In rare cases, antivirus/antispyware/security programs can
cause this error.

Also check with the support of system Maker and video/display of the map because he could be called
questions - also check in their forums.

BCCode: 116 0 x 00000116

Bug Check 0 x 116: VIDEO_TDR_ERROR

Bug VIDEO_TDR_ ERROR control has a value of 0 x 00000116. This indicates that an attempt to reset display driver and recover a timeout failed.

Important info if you received a STOP Code

If you received a blue error screen, or a stop code, the computer stopped abruptly to protect against data loss. A hardware device, its driver or software might have caused this error. If your copy of Windows is shipped with your computer, contact your computer manufacturer. If you purchased Windows separately from your computer, Microsoft provides support. To find contact information for Microsoft or the manufacturer of your computer, Contact Support.

If you have experience with computers and try to recover from this error, follow the steps in the Microsoft article solution STOP (blue screen) errors in Windows.

These actions could prevent a mistake like this does not happen:

  1. Download and install updates for your computer from Windows Update device drivers.
  2. Scan your computer for computer viruses.
  3. Check your hard drive for errors.

VIDEO_TDR_ERROR settings

The following settings are displayed on the blue screen.

Parameter Description

1

The pointer to the context internal TDR recovery, if they are available.

2

A pointer to the loaded device driver module (for example, the owner tag).

3

The error code of the last operation that failed, if they are available.

4

Reserved.

BCCode: 116 0 x 00000116<-- read="" this="">
* 1275.html http://www.faultwire.com/solutions-fatal_error/attempt-to-Reset-the-Display-Driver-and-recover-from-0x00000116-

--------------------------------------------------------------------------------

The inclusion of 116 error in the troubleshooting code is the only coincidence and holds no.
special meaning (other than pilot caused bluescreens occur with some frequency).

Look in the Event Viewer to see if something is reported on those.
http://www.computerperformance.co.UK/Vista/vista_event_viewer.htm

MyEventViewer - free - a simple alternative in the standard event viewer
Windows. TIP - Options - Advanced filter allows you to see a time rather
of the entire file.
http://www.NirSoft.NET/utils/my_event_viewer.html

-------------------------------------------------------------------------

Here are a few ways to possibly fix the blue screen issue. If you could give the blue screen
info that would help. Such as ITC and 4 others entered at the bottom left. And all others
error information such as codes of STOP and info like IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.

As examples:

BCCode: 116
BCP1: 87BC9510
BCP2: 8C013D80
BCP3: 00000000
BCP4: 00000002

or in this format:

Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000

It is an excellent tool for displaying the blue screen error information

BlueScreenView scans all your minidump files created during 'blue screen of death '.
hangs and displays information about all accidents of a table - free

http://www.NirSoft.NET/utils/blue_screen_view.html

BlueScreens many are caused by old or damaged, in particular the video drivers drivers however
There are other causes.

You can do mode if necessary safe or the Vista DVD command prompt or
Options recovery if your system is installed by the manufacturer.

How to start on the System Recovery Options in Windows 7
http://www.SevenForums.com/tutorials/668-system-recovery-options.html

You can try a system restore to a point before the problem started when one exists.

How to do a system restore in Windows 7
http://www.SevenForums.com/tutorials/700-system-restore.html

-------------------------------------------------------------------------

Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

Enter this at the command prompt - sfc/scannow

How to fix the system files of Windows 7 with the System File Checker
http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates cbs.log Windows Vista (and Windows 7)
http://support.Microsoft.com/kb/928228

The log can give you the answer if there is a corrupted driver. (Says not all possible
driver problems).

Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

How to run the check disk at startup in Windows 7
http://www.SevenForums.com/tutorials/433-disk-check.html

-------------------------------------------------------------------------

Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, part 3
keyboard and mouse, as well as of other major device drivers.

Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

Installation and update of drivers under Windows 7 (updated drivers manually using the methods above is)
to ensure that the latest drivers from the manufacturer of system and device manufacturers are are preferably)
http://www.SevenForums.com/tutorials/43216-installing-updating-drivers-7-a.html

How to stop Windows 7 automatically install drivers
http://support.Microsoft.com/kb/2500967

-------------------------------------------------------------------------

How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
quit unexpectedly
http://support.Microsoft.com/kb/958233

Troubleshooting Vista Blue Screen, error of JUDGMENT (and Windows 7)
http://www.chicagotech.NET/Vista/vistabluescreen.htm

Understanding and decoding BSOD (blue screen of death) Messages
http://www.Taranfx.com/blog/?p=692

Windows - troubleshooting blue screen errors
http://KB.wisc.edu/page.php?id=7033

-------------------------------------------------------------------------

In some cases, it may be necessary.

Startup Options recovery or Windows 7 disk repair

How to run a startup repair in Windows 7
http://www.SevenForums.com/tutorials/681-startup-repair.html

How to start on the System Recovery Options in Windows 7
http://www.SevenForums.com/tutorials/668-system-recovery-options.html

How to create a Windows 7 system repair disc
http://www.SevenForums.com/tutorials/2083-system-repair-disc-create.html

How to do a repair installation to repair Windows 7
http://www.SevenForums.com/tutorials/3413-repair-install.html

I hope this helps.

Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

Tags: Windows

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    Error Msg

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    Signature of the problem

    Problem event name: BlueScreen
    The system version: 6.0.6002.2.2.0.768.3
    Locale ID: 1033
    Files helping to describe the problem (some files may be is no longer available)
    Mini052711 - 01.dmp
    SysData. XML
    Version.txt
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    BCCode: 116
    BCP1: CF 892 008
    BCP2: 90B 22036
    BCP3: 00000000
    BCP4: 00000002
    OS version: 6_0_6002
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    Information about the server: 2528169f-3730-4b08-b413-9ffae78c8aa8

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    Remember to make changes before this problem?

    If the computer works fine only in Safe Mode, then some present third party software on the computer may cause this problem.


    Method 1:
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    After find you the program that is causing the problem, you will have to perhaps to update or install a newer version of the program, if you rarely use that you should consider uninstalling the software.

    Important: n ' forget not to put the computer to a normal startup follow step 7 in the link.


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    --------------------------------------------------------------------------------------------
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    Here is the procedure:

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    Further reading
    http://support.Microsoft.com/kb/244617


    Information check driver driver Windows Vista - Microsoft Search Verifier
    Questions of Verifier within Vista / Windows 7 http://support.microsoft.com..default.aspx?+verifier1&res=20
    Pilot feature pool http://support.microsoft.com/kb/188831


    Older drivers who need update
    Alpham264.sys 03/20/2007 05:51:03
    SiWinAcc.sys 2007-06-14 20:02:02
    SiRemFil.sys 2007-06-20 15:42:10
    Alpham164.sys 2007-07-23 03:57:03
    SI3132.sys 2007-10-03 14:39:29
    000 fcl 26/09/2008 09:11:22
    RTKVHD64.sys 2009-05-22 14:04:20
    iaStor.sys 04/06/2009 21:53:40
    k57nd60a.sys 06/07/2009 03:36:34
    nvBridge.kmd 2009-06-26 17:22:03
    IOCBIOS. SYS 07-09-2009 13:47:22

    How to find drivers:


    Search
    Google for the name of the driver
    Compare the Google results with what is installed on your system to determine on what device/program, it belongs to
    Visit the web site of the manufacturer of the hardware or program to get the latest drivers (do not use Windows Update or Device Manager Update Driver function).
    If there are difficulties to locate them, post back with questions and someone will try and help you find the right program

    The most common drivers can be found on these pages:
    http://www.carrona.org/dvrref.php
    http://SysNative.com/drivers/

    Driver manufacturer links are on this page: http://www.carrona.org

  • I get an error blue screen BCCode: fe

    Vista, HP DV6700


    Windows has recovered from an unexpected shutdown:

     

    Signature of the problem:

    Problem event name: BlueScreen

    The system version: 6.0.6002.2.2.0.768.3

    Locale ID: 1033

    More information about the problem:

    BCCode:                                               fe

    BCP1:                                                    00000008

    BCP2:                                                    00000006

    BCP3:                                                    00000001

    BCP4:                                                    86D33988

    OS version: 6_0_6002

    Service Pack: 2_0

    Product:                                               768_1

    Files helping to describe the problem:

    C:\Windows\Minidump\Mini022212-01.dmp

    C:\Users\Owner\AppData\Local\Temp\WER-2646354-0.SysData.XML

    C:\Users\Owner\AppData\Local\Temp\WERBF39.tmp.version.txt

    The link you provided gave access to the files.

    The minidump file showed a BUGCODE_USB_DRIVER (fe) referencing the usbhub.sys.

    Although no third driver turned cause the crash could still leave a third-party driver.

    What I would say is to uninstall the Logitech Setpoint software.

    Then install the next update, which will update the USB stack including the usbhub.sys:

    http://support.Microsoft.com/kb/2547549

    Then see if the blue screen problem resolves.

    Subsequently, you can reinstall the Logitech Setpoint software using the latest version of Logitech.

  • Closing with error blue screen Vista computer

    My computer guard stop, blue screen gives a reference to the device driver and a kernel stack. Also the following in my reports: problem event name: MpTelemetry
    Signature of the 01:2152759308 problem
    Signature of the problem 02: not specified
    Signature of the problem 03: ScanFile
    Signature of the problem 04: 3.0.8107.0
    Signature of the problem 05: Microsoft Security Essentials (EDB4FA23-53B8-4AFA-8C5D-99752CCA7094)
    Signature of the 06 problem: not specified
    Signature of the problem 07: unspecified
    The system version: 6.0.6002.2.2.0.768.3
    Locale ID: 2057

    Can someone point me in the right direction to solve this problem.

    Hello

    Check this thread for more information using BlueScreenView, MyEventViewer and other methods
    to troubleshoot the BlueScreens - top 3 responses (+ 1 other).

    http://social.answers.Microsoft.com/forums/en-us/vistarepair/thread/3deab2fa-4000-4136-8c78-a3d22b1db009

    We can analyze the minidumps if make you it available to the SkyDrive or another file
    sharing sites.

    ZIP or download the content of the C:\Windows\minidump

    Use SkyDrive to upload collected files
    http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65

    -------------------------------------------------------------------------

    Also this, so you can see the probable bluescreens.

    Windows Vista restarts automatically if your computer encounters an error that requires him to plant.
    (also Windows 7)
    http://www.winvistatips.com/disable-automatic-restart-T84.html

    ===========================================================

    Check out these utilities to see if information may be collected:

    It is an excellent tool for displaying the blue screen error information

    -Free - BlueScreenView scans all your minidump files created during "blue screen of death," collisions
    and displays information about all accidents of a table.
    http://www.NirSoft.NET/utils/blue_screen_view.html

    -------------

    MyEventViewer can be verified at the time of the blue screen (BSOD) within a second or so of the
    time of the BSOD to provide more information about the possible cause - see TIP.

    MyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
    TIP - Options - Advanced filter allows you to see a period of time instead of the whole of the record-
    Set it for a bit before and after the time of the BSOD.
    http://www.NirSoft.NET/utils/my_event_viewer.html

    ------------

    AppCrashView - free - a small utility for Windows Vista and Windows 7 that displays the details of all the
    application goes down has occurred in your system. The information breaks down is extracted from the .wer
    the files created by the Windows Error Reporting (WER) of the operating system component of each
    time that an accident has occurred. AppCrashView also allows you to easily record the list of accidents to
    text/html/csv/xml file.
    http://www.NirSoft.NET/utils/app_crash_view.html

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

  • What does a blue screen BCCode 116?

    locale ID:1033

    Version of the OS 6.0.6002.2.2.0.768.3

    More information about the problem:

    BCP1: 84 45008

    BCP2: 8C6151A0

    BCP3: 00000000

    For troubleshooting general blue screen.

    http://mikemstech.blogspot.com/2011/11/Windows-crash-dump-analysis.html

    For VIDEO_TDR_ERROR 116.

    http://mikemstech.blogspot.com/2011/12/troubleshooting-0x116-videotdrerror.html

  • Need help with problems blue screen with drivers for IOGEAR GUWAVKIT

    I try to install the Iogear Wireless USB to VGA on a Windows 7 laptop.

    I downloaded the latest version of the software driver from the Iogear website.

    The Manager application loads fine, but when Windows 7 tries to install the driver for the USB host card, I get an error on blue screen windows and restart the computer.

    The physical hardware for the GUWAVKIT works very well on a laptop 32 bit Vista.

    Has anyone met and solved this problem?

    Thanks in advance

    Ken

    According to their website, the win7 drivers are beta drivers, published in March 2010

    Have you tried Vista, relevant drivers for your version of bit of victory?

  • 116 error blue screen (1557 DELL i7)

    original title: blue screen (1557 DELL i7)

    Signature of the problem:

    Problem event name: BlueScreen

    The system version: 6.1.7600.2.0.0.256.1

    Locale ID: 1033

    More information about the problem:

    BCCode:                                              116

    BCP1:                                                   CF644008

    BCP2:                                                   91A3DB86

    BCP3:                                                   00000000

    BCP4:                                                   00000002

    OS version: 6_1_7600

    Service Pack: 0_0

    Product:                                              256_1

    Files helping to describe the problem:

    C:\Windows\Minidump\071110-14508-01.dmp

    C:\Users\BAHMAN\AppData\Local\Temp\WER-30404-0.SysData.XML

    Read our privacy statement online:

     http://go.Microsoft.com/fwlink/?LinkId=104288&clcid=0x0409

    If the online privacy statement is not available, please read our offline privacy statement:

    C:\Windows\system32\en-US\erofflps.txt

    Best Rigard (Bahman Hosseini)

    Hello

    Best chance for a quick solution is to check with the manufacturer of device video and Dell to updated
    driver (or re-install those present).

    Check with Dell technical support, online documentation and drivers and their known forums
    issue.

    Dell support
    http://support.Dell.com/

    Dell support drivers - product manual & warranty Info (left side) - and much more
    http://support.Dell.com/support/index.aspx?c=us&l=en&s=DHS

    Dell forums
    http://en.community.Dell.com/forums/
    ----------------------------------------------------------------------------

    Check this thread for more information on using BlueScreenView, MyEventViewer and other methods
    to troubleshoot the BlueScreens - first two responses.

    http://social.answers.Microsoft.com/forums/en-us/w7repair/thread/8df6485a-50cc-4cdc-BE3E-0f05c7745117

    ---------------------------------------------------------------------------

    Have you updated your screen/video or other large recent drivers - check in Control Panel.
    Updates of Windows to see if a driver has been loaded it. Use this generic utility below
    and when you get to the section driver use the methods in the next message and then back to
    the troubleshooter as needed. In rare cases, antivirus/antispyware/security programs can
    cause this error.

    Also check with the support of system Maker and video/display of the map because he could be called
    questions - also check in their forums.

    BCCode: 116 0 x 00000116

    Bug VIDEO_TDR_ ERROR control has a value of 0 x 00000116. This indicates that an attempt
    to reset the display driver and recover a time-out has failed.

    BCCode: 116 0 x 00000116<-- read="">
    * 1275.html http://www.faultwire.com/solutions-fatal_error/attempt-to-Reset-the-Display-Driver-and-recover-from-0x00000116-

    --------------------------------------------------------------------------------

    Inclusion error code 116 in the resolution of problems is the only coincidence and has no specific
    which means (other than the driver caused bluescreens occur with some frequency).

    Look in the Event Viewer to see if something is reported on those.
    http://www.computerperformance.co.UK/Vista/vista_event_viewer.htm

    MyEventViewer - free - a simple alternative in the standard event viewer
    Windows. TIP - Options - Advanced filter allows you to see a time rather
    of the entire file.
    http://www.NirSoft.NET/utils/my_event_viewer.html

    -------------------------------------------------------------------------

    Here are a few ways to possibly fix the blue screen issue. If you could give the blue screen
    info that would help. Such as ITC and 4 others entered at the bottom left. And all others
    error information such as codes of STOP and info like IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.

    As examples:

    BCCode: 116
    BCP1: 87BC9510
    BCP2: 8C013D80
    BCP3: 00000000
    BCP4: 00000002

    or in this format:

    Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
    Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000

    It is an excellent tool for displaying the blue screen error information

    BlueScreenView scans all your minidump files created during 'blue screen of death '.
    hangs and displays information about all accidents of a table - free

    http://www.NirSoft.NET/utils/blue_screen_view.html

    BlueScreens many are caused by old or damaged, in particular the video drivers drivers however
    There are other causes.

    You can do without if needed fail or the Vista DVD or recovery command prompt mode
    Options if your system was installed by the manufacturer.

    This tells you how to access the System Recovery Options and/or a Vista DVD
    http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

    You can try a system restore to a point before the problem started when one exists.

    How to make a Vista system restore
    http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

    -------------------------------------------------------------------------

    Start - type this into the search-> find COMMAND to top box and RIGHT CLICK-
    RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to analyze the log file entries that the Microsoft Windows Resource Checker
    (SFC.exe) program generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    The log can give you the answer if there is a corrupted driver. (Says not all the)
    possible driver problems).

    Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

    How to run the check disk at startup in Vista
    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    -------------------------------------------------------------------------

    Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, part 3
    keyboard and mouse, as well as of other major device drivers.

    Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
    http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

    How to install a device driver in Vista Device Manager
    http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

    How to disable automatic driver Installation in Windows Vista - drivers
    http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
    http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

    -------------------------------------------------------------------------

    How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
    quit unexpectedly
    http://support.Microsoft.com/kb/958233

    Troubleshooting, STOP error blue screen Vista
    http://www.chicagotech.NET/Vista/vistabluescreen.htm

    Understanding and decoding BSOD (blue screen of death) Messages
    http://www.Taranfx.com/blog/?p=692

    Windows - troubleshooting blue screen errors
    http://KB.wisc.edu/page.php?id=7033

    -------------------------------------------------------------------------

    In some cases, it may be necessary.

    The Options or Vista recovery disk Startup Repair

    How to do a startup repair
    http://www.Vistax64.com/tutorials/91467-startup-repair.html

    This tells you how to access the System Recovery Options and/or a Vista DVD
    http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

    I hope this helps.

    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

  • Computer stops with a blue screen with error fatal when the iPhone is connected

    I know it may not related to windows but I have tried other sites on this issue. My computer stops and a blue screen appears with the message saying fatal error when the iPhone is connected. I tried with or without iTunes installed.

    First without iTunes installed, windows will be asked to USB drivers for the iPhone, but I couldn't find anything on the Apple Web sites if I click No., a message appeared, saying that it might not work properly because he could not recognize my device. Second, I have the latest version of iTunes installed, windows began to recognize my iPhone but stop immediately after that with a blue screen fatal error and messeage saying updating the BIOS. Updated the BIOS of the computer, but nothing helped.

    My computer runs on Windows XP Home Edition SP3, processor Intel Core Duo 1'66 GHz, 2 GB Ram, Intel GMA 950, Intel 945 GM chipset.

    I thought that it requires no USB driver for iPhone on Windows or same iTunes unless I wanted to use it for synchronization or characteristics. Please forgive me if I'm wrong, because I tried it on other computers and it had no problem with the USB drivers and Windows can install by itself.

    Thank you.

    Hi 1980ckc,

    1. have you tried to connect the iPhone to a different USB port?

    You can check out the apple support link and check if it hleps:

    iPhone, iPad and iPod touch: Windows displays a blue screen message or stops when you try to connect to your device.

    http://support.Apple.com/kb/TS1502

    Also check out the apple discussion link:

    http://discussions.Apple.com/message.jspa?MessageID=10339681

    Hope this information is useful.

    Jeremy K
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

    If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

  • Error blue screen STOP: 0x0000007e. I powercycled the sys, unable to choose for sure (keys do not work when you try to select a mode) sys is trying just to go back to the blue screen. Help, please

    STOP: 0x0000007e (0xc000001d, ox8537008 0xba4c3508 0xba4c3204) and the system would not come to the top.

    Error blue screen STOP: 0x0000007e. I powercycled the sys, unable to choose for sure (keys do not work when you try to select a mode) sys is trying just to go back to the blue screen. Help, please

    Symptoms: Booted computer, loaded the raid drivers and showed at the start screen XP for half a second then to BSOD with a Stop error Code 0x0000007E - see also a lot of users (0xC0000001D, 0 x-, etc.) as well.

    Solution:

    1 boot from your Windows XP CD and start the recovery console. You may need to press F6 while RC loads in order to load the SATA drivers. you will have a prompt c:\WINDOWS to the console.

    2. type: CD $NtUninstallKB977165$ \spuninst (it's the update, I had to uninstall to get out of the boot loop, other updates can be uninstalled by changing the name of the directory to $NtUninstallKBCODE$, where KBCODE is the code KB)

    3. type: BATCH spuninst.txt

    4. type: exit

    Don't forget to configure your system to boot from the HD before resuming. I hope this helps. Saved me a lot of hassle today.

    -Tom Steele
    http://www.hawkandtom.com Tom Steele

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