Help with horror? El Capitan Mac

Hello, I have major issues with horror.  It interferes with almost all of the process: navigation (Firefox or Chrome), MS Office, Adobe Pro, Finder...  I ran a report EtreCheck (see below) and the major problem seems to be Firefox.  I was wondering if someone could take a look at this and make other suggestions.

Thank you!

EtreCheck version: 3.0 (300)

Report generated 2016-08-12 12:44:23

Download https://etrecheck.com EtreCheck

Time 06:53

Performance: average

Click the [Support] links to help with non-Apple products.

Click the [details] links for more information on this line.

Problem: Beachballing

Description:

Beach ball with Firefox, Chrome, MS Office, Adobe Pro, Finder

Hardware information: ⓘ

MacBook Pro Intel Core i5, Intel Core i7, 13 "(mid-2012)"

[Technical details] - [User Guide] - [warranty & Service]

MacBook Pro - model: MacBookPro9, 2

1 2.5 GHz Intel Core i5 CPU: 2 strands

8 GB of RAM expandable - [Instructions]

BANK 0/DIMM0

OK 4 GB DDR3 1600 MHz

BANK 1/DIMM0

OK 4 GB DDR3 1600 MHz

Bluetooth: Good - transfer/Airdrop2 taken in charge

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 38

Video information: ⓘ

Graphics Intel HD 4000

LED Cinema Display 1920 x 1200

System software: ⓘ

OS X El Capitan 10.11.6 15G (31) - since the start time: about 3 days

Disk information: ⓘ

HTS545050A7E362 disk HARD APPLE disk0: (500,11 GB) (rotation)

EFI (disk0s1) < not mounted >: 210 MB

Macintosh HD (disk0s2) /: 499,25 (Go 150,27 free)

Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

MATSHITADVD-R UJ - 8À8)

USB information: ⓘ

RD Slim BUP Seagate 2 TB

EFI (disk1s1) < not mounted >: 210 MB

SEAGATE External 2 to (disk1s2) Volumes/external Seagate 2 Tb: 2.00 TB free 1.20

Apple Inc. Apple LED Cinema Display

ISight Apple Display Inc.

Apple Inc. Apple's USB audio device

Apple Inc. FaceTime HD camera (built-in)

Apple Inc. Apple keyboard / Trackpad

Computer, Inc. Apple IR receiver.

Apple Inc. BRCM20702 hub.

Apple Inc. Bluetooth USB host controller.

Hub keyboard Apple, Inc.

Logitech USB-PS/2 optical mouse

Apple Inc. Apple Keyboard

Information crush: ⓘ

Apple Inc. Thunderbolt_bus.

Goalkeeper: ⓘ

Mac App Store and identified developers

Kernel Extensions: ⓘ

/ Library/Extensions

[loading] com.sophos.kext.sav (9.4.52 - SDK 10.9 - 2016-08-05) [Support]

[loading] com.sophos.nke.swi (9.4.53 - SDK 10.9 - 2016-08-05) [Support]

Launch system officers: ⓘ

[loaded] 8 tasks Apple

[loading] 152 tasks Apple

[operation] 65 tasks Apple

[killed] 13 tasks Apple

13 killed process lack of RAM

Demons of launch system: ⓘ

[loaded] 46 tasks Apple

[loading] 150 tasks Apple

[operation] 89 tasks Apple

[killed] 6 tasks Apple

6 killed process lack of RAM

Launch officers: ⓘ

[no charge] com.adobe.AAM.Updater - 1.0.plist (2016-05-02) [Support]

[operation] com.brother.LOGINserver.plist (2016-03-10)

[loading] com.gog.galaxy.commservice.plist (2016-04-24) [Support]

[failure] com.maintain.PurgeInactiveMemory.plist (2016-06-09) [Support]

com.maintain.Restart.plist [no charge] (2016-06-09) [Support]

com.maintain.ShutDown.plist [no charge] (2016-06-09) [Support]

[operation] com.maintain.SystemEvents.plist (2016-06-09)

[operation] com.sophos.uiserver.plist (2016-05-12)

Launch of the demons: ⓘ

[performance]    BESAgentDaemon.plist (2016-05-16)

[loading] com.adobe.fpsaud.plist (2016-06-28)

[loading] com.gog.galaxy.clientservice.plist (2016-04-24) [Support]

com.maintain.HideSpotlightMenuBarIcon.plist [no charge] (2016-06-09) [Support]

[loading] com.microsoft.office.licensing.helper.plist (2010-08-25)

[operation] com.prey.agent.plist (2016-05-17)

[operation] com.sophos.common.servicemanager.plist (2016-05-12)

Launch User Agents: ⓘ

[loading] com.adobe.ARM. [...]. plist (2016-04-22)

[loading] com.bittorrent.uTorrent.plist (2016-04-19) [Support]

[loading] com.google.keystone.agent.plist (2016-07-11)

[operation] com.spotify.webhelper.plist (2016-08-10) [Support]

[loading] com.valvesoftware.steamclean.plist (2016-07-14)

org.Hola.VPN.plist [no charge] (2016-08-01) [Support]

User login items: ⓘ

iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

ClipMenu application (/ Applications/ClipMenu.app)

Agent application of file transfer Android (~/Library/Application Support/Google/Android File transfer/Android File Transfer Agent.app)

MightyText application (/ Applications/MightyText.app)

Internet Plug-ins: ⓘ

AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2016-05-02) [Support]

FlashPlayer - 10.6: 22.0.0.209 - SDK 10.9 (2016-07-13) [Support]

QuickTime Plugin: 7.7.3 (2016-07-29)

AdobePDFViewerNPAPI: 11.0.15 - SDK 10.6 (2016-05-02) [Support]

AdobePDFViewer: 11.0.15 - SDK 10.6 (2016-05-02) [Support]

Flash Player: 22.0.0.209 - SDK 10.9 (2016-07-13) [Support]

Default browser: 601 - SDK 10.11 (2016-07-29)

SharePointBrowserPlugin: 14.6.6 - SDK 10.6 (2016-07-28) [Support]

Silverlight: 5.1.50428.0 - SDK 10.6 (2016-07-29) [Support]

The internet user Plug-ins: ⓘ

Picasa: 1.0 - SDK 10.6 (2015-10-13) [Support]

3rd party preference panes: ⓘ

Flash Player (2016-06-28) [Support]

Time Machine: ⓘ

Automatic backup: YES

Volumes to back up:

Macintosh HD: Disc size: 499,25 GB disc used: 348,98 GB

Destinations:

TB external Seagate 2 [Local]

Total size: 2.00 TB

Total number of backups: 29

An older backup: 15/05/16, 06:27

Last backup: 12/08/16, 11:45

Size of backup drive: Excellent

Size of backup 2.00 TB > (disk size 499,25 GB X 3)

Top of page process CPU: ⓘ

35% firefox

11% kernel_task

7% mdworker (13)

4% WindowServer

2% BESAgent

Top of the process of memory: ⓘ

GB firefox 3.08

Kernel_task 848 MB

180 MB mdworker (13)

90 MB Microsoft Word

Finder 82 MB

Information about virtual memory: ⓘ

24 MB of free RAM

7.98 GB RAM (1.31 GB being cached) used

3.01 GB used Swap

Diagnostic information: ⓘ

August 12, 2016, 12:24:55 PM/Library/Logs/DiagnosticReports/SophosWebIntelligence_2016-08-12-122455_ [redact ed] .crash

/ Library/Sophos Anti-Virus/SophosWebIntelligence.bundle/Contents/MacOS/SophosWebIntelligence

August 12, 2016, 12:00:06 PM/Library/Logs/DiagnosticReports/SophosWebIntelligence_2016-08-12-120006_ [redact ed] .crash

August 11, 2016, 01:40:07 PM/Library/Logs/DiagnosticReports/SophosWebIntelligence_2016-08-11-134007_ [redact ed] .crash

August 11, 2016, 10:17:21 /Library/Logs/DiagnosticReports/tcosrj_2016-08-11-101721_[redacted].hang

/ Volumes/VOLUME / * / Romeo & Juliet.app/Contents/MacOS/tcosrj

August 11, 2016, 06:33:30 /Library/Logs/DiagnosticReports/_2016-08-11-063330_[redacted].crash

???

August 10, 2016, 13:44:38 /Library/Logs/DiagnosticReports/firefox_2016-08-10-134438_[redacted].cpu_resour ce.diag [details]

/Applications/Firefox.app/Contents/MacOS/Firefox

August 10, 2016, 06:43:13 AM/Library/Logs/DiagnosticReports/SophosWebIntelligence_2016-08-10-064313_ [redact ed] .crash

9 August 2016, 15:17:53 self-test - spent

First uninstall Sophos. Anti virus apps are not necessary and may cause problems. Remove the bittorrent as well. It can be a source od malware.

Tags: Notebooks

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