Hewart Packard 500-164: Original Boot Configurtion is grayed out in the configuration of the system on the general tab.

Hello, I have 10 windows in a model of Packard Hewart # 500-164, and I can not exit Safe Mode.  When I go on Win + R and type in msconfig under secure boot it is unchecked but under general in selective Start Up the original Boot Configuration is grayed out and cannot uncheck.

Hi @BreBruce-Tampa,.

Welcome to the Forums of HP's Support. It's a good place to find the help you need, other users, HP experts and other support staff. I came across your post and wanted to help.

Please go through support documents original boot use dimmed in Windows 10 configuration & Exit Safe Mode

If the problem persists, I recommend you try to perform a system recovery that will repair the PC back to factory shipped settings.

Perform a recovery of the system (Windows 10) HP

If this link does not work, contact support HP phone to get recovery media to reinstall windows on the PC: HP Customer - Support Contact

Note: Recovery will wipe out everything from the PC. If you have something important come into contact with some stores to get your backup data.

I hope this helps. If you need assistance, please let me know.

Kind regards

Tags: HP Desktops

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