Hey everyone I just download the item creative cloud thing app and I'm looking for Ae After effects and I don't see it anywhere. I am running windows 7 help...
I just downloaded the app for creative cloud thing and I am looking for Ae After Effects and I don't see it anywhere. I am running windows 7 help...
After Effects requires a 64-bit computer and operating system.
Are you running 32-bit or 64-bit Windows?
I bought last night the license creative cloud for students, but it's still not available for download. I can just download the demo version of each application and then once they are installed, a message appears and says buy app! What is the problem? Als
I bought last night the license creative cloud for students, but it's still not available for download. I can just download the demo version of each application and then once they are installed, a message appears and says buy app! What is the problem? Also, if I try to reboot the adobe id site said that I bought the creative cloud but I have no registered product, no serial number and help it is totally non-existent.
I hope this helps.
How do I dismiss my subscription to photoshop? I would like to download the student creative cloud version.
Jenni, please visit: https://forums.adobe.com/thread/1870111
I installed the latest version of Photoshop from the creative clouds and my tool work started weird type, whenever I try to use the text tool to correct a paragraph in a the entire layer leyer turns black and I don't see what I'm doing. The whole shebang
I installed the latest version of Photoshop from the creative clouds and my tool work started weird type, whenever I try to use the text tool to correct a paragraph in a the entire layer leyer turns black and I don't see what I'm doing. Also, the entire workspace is greater and the tools of icons so that they does not fit in the screen... Any body can help?
If your running windows make sure you have the latest device driver for your graphics card installed. All entries must be selected and be on a black background, but you should be able to see is that the text.
Hello. I warned to creative cloud, but not what I was looking for. I want to cancel, but I can't find where I can do. I need help please. Thank you
Please see: -.
In order to cancel the order, please contact customer service
For more information on cancellation: cancel your creative cloud membership
I'm using the Creative Cloud Desktop App to download the package for 9.99/month Lightroom and Photoshop. IM connected to the application but instead show him or the other programs to download in the Apps section, it just keeps showing the loading bar.
Please check the steps mentioned in: https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesn ' t - open.html
Move the discussion to download, installation, commissioning
I try to install the creative cloud in my iMac and the process hangs and does not complete. I've used the creative cloud cleaning tool...
What percentage he block? About 42%, open activity monitor when it crashes and complete the process of helping adobe dangling.
Immediately after I've upgraded to the new Firefox, it took 15 minutes to open a window. I can't even force quit it takes any active memory. None of my favorites are showing the toolbar or the menu drop down and after about 15 minutes, I get a script error is not generated by a script from Mozilla. Even after the error, I can't do anything in the window of Firefox!
Create a new profile as a test to see if your profile is the source of the problems.
See "basic troubleshooting: a new profile:
If this new profile works then you can transfer files from the old profile to the new profile, but make sure not to copy corrupted files.
Try to edit-> preferences. Go to the performance tab and remove the check mark from processor graphics use.
If this does not work, try clicking on the rectangle at the top right of the histogram:
I'm less than 2 weeks in my DW of the trial and I had to restore my computer (PC) due to a software conflict. I went to re - install the creative cloud Desktop App and it will start downloading and then just disappears... I have no problem the first time around. I tried to restart my computer, turn off the firewall, etc. Did the same thing. Help, please. I would like to end my trial.
Temporarily disable the firewall.
Open the c: drive and navigate to C:\Program Files (x 86)------\Adobe " common files".
Open the Adobe folder and delete folders named Adobe Application Manager and OOBE.
Navigate to C:\Program Files (x 86) \Adobe.
Open Adobe file and if present the file to remove Adobe Creative Cloud . [* important]
Impossible to remove? Rename it to Adobe Creative Cloud centenarians.
Press Windows button (located between Ctrl and Alt buttons) with the key R together at once, you will get a command window.
Type below command and press the enter"" key.
Then go to the Local > Adobe.
Open the Adobe folder and delete folders named AAMUpdater and OOBE.
Make sure that Adobe Creative Cloud is not listed in the control panel > programs and features. list. If you use the Adobe Cleaner CC Uninstaller tool.
If not in the list, then download and install the Adobe Creative Cloud application and check.
I use several CS6 applications on my Mac (currently OS X 10.10.5, updated at El Capitan imminent), and today, I downloaded some updates when prompted by Adobe. (I do not use of clouds creative of products or services, I want to.)
After installation, I discovered that a folder called "Creative cloud" had been created and added to your 'Favorites' in my sidebar of the Finder. When I deleted the folder, a dialog box appears asking me to recreate it, but not identify what type of program had generated dialog! (I chose not to recreate). Adobe has also added a new point on my menu bar.
Why this software has been installed on my computer? What other changes he has? How can I undo these changes and remove the unwanted software?
I noticed that there is now a directory "/ Applications/Adobe Creative Cloud" on my computer which, thankfully, includes an uninstaller (although the uninstallation program is actually located a "/ Applications/Utilities/Adobe Creative Uninstaller.app of cloud cloud/Utils/creation"). However, in view of the events leading up to, I don't think convinced uninstaller eliminates effectively all unwanted software, that adobe can be silently installed on my computer.
More precisely, how to make sure this does not happen every time I then install an update of my software CS6?
I am particularly upset by that because I tried to read carefully what I was installing (even click on 'read more' or whatever the link says), and I met with absolutely no warning that Adobe was going to make these changes to my computer, or some way to give them. For me, which seems awfully close to the definition of malware. I was hoping that adobe would become more responsible on those issues, account held the incident in 2010 when they silently installed Growl to display promotional messages.
I hope someone can explain to me what was installed or modified, how can I delete/cancel the it, and how can I keep this from happening.
You can uninstall applications as shown here:
After you have uninstalled all applications CC, if you want to remove the Adobe Creative Cloud Desktop App, please follow these instructions:
You can also run the vacuum to ensure the remaining files are deleted after uninstallation of Cloud applications creative and Creative Cloud Desktop App:
I hope this helps.
Second time this has happened with an update for Creative Cloud Desktop App (Windows).
Update finished properly but note while file syncing is going crazy and is re-sync everything but the default location (usually user\username\ - Win 8.1).
Last time that happened I've seemed to have some loss of files.
I now leave everything resynchronize to the default location, and then restore to the previous location (where the files are still there - but is located on a different drive).
Surprised to hear support (Swati) has not heard this before, but found it useful to put it out there to warn others and see if its just me!
It was for some refreshing Creative Cloud Desktop 184.108.40.2064 (and think it was with the previous version required).
See you soon,.
as you point out correctly with the recent update of the application of Creative Cloud Desktop (220.127.116.114) presents us unfortunately a bug that causes the creation of a new Creative Cloud Files folder and re-synchronization of all content. This will happen only the first time that the synchronization application runs after the update. This caused an understandable pain and confusion, for which we really apologize.
Creative application Cloud Files contains a logic that supports the use of several Adobe ID. This allows to disconnect from an ID and in, but keeps the contents of your separate creative cloud. When you sign out and change identifiers, the app moves the previous creative Cloud Files folder and it's content and he adds with the already signed in ID (User@AdobeID). Then, it creates a main folder and begins to synchronize the content of the identification of new.
The bug I mentioned earlier occurs, as the app believes an ID selector took place and as such, moves the current record of Creative Cloud Files and attempts to annex the already signed in ID. As no switch actually took place, it manifests as (unknown). The application then creates a main folder to synchronize the data.
What you end up with is essentially a creative Cloud Files folder with your new synchronized data and a creative Cloud Files (unknown) folder that contains duplicate data.
This happens once, after the last update.
The solution is to simply delete the (unknown) Creative Cloud Files folder.
I recommend that ensure you that you have no pending change you can do offline and you check the contents of the folder new, main designer Cloud Files contains everything you expect of him. If this is not the case, check the contents of the creative Cloud files (unknown).
If there is still an incompatibility with your data, you can check on creative.adobe.com to confirm that your data is there.
If you have any other problems or questions on this topic please email [email protected]
AY yo I made a purchase plan only app to 200 per year and the darn creative cloud thing won't let me use the thing, I bought. It keeps giving me the trial version.
It won't let me sign up or the license of the thing for nothing.
The trial and the actual application are the same, they use your license.
You have already subscribed.
Check the details of your account on Adobe.com to see if the active subscription will appear.
Sign in to creative cloud with the SAME Adobe ID (what is essential, since it is the only way for her).
If this still does ' t help, let us know what is happening, including error messages.
I have a creative cloud free subscription and get a popup that says that there is an update of creative cloud. Don't see a way to do the update. Any suggestions? I use a HP desktop with windows 10 computer.
If you mean there is an update of the creative cloud desktop application, uninstall your desktop app cc (uninstall the Adobe Creative Cloud desktop application) and install the most recent, https://creative.adobe.com/products/creative-cloud
I now get a message "You have been disconnected" whenever I try to connect to the desktop creative cloud application.
I tried without success to the following:
- Uninstall and then reinstall the creative cloud application.
- Rename the OOBE centenarians OOBE folder.
- The deletion of all in the SLCache.
All of these answers have been proposed on these forums or support. None have worked.
I'm on a composition of the team.
I am currently using Adobe Creative Suite CS5.5.
I am on a Mac in the Mavericks (OSX 10.9).
Nothing seems to work and I was forwarded from one Department to the thing of support chat window.
Someone for the love of God, please help.
I would like to share with you the solution that worked for me.
It's the walkthrough, I followed, guided by Tariq to the live Adobe chat service:
1: open Activity monitor of spotlight and end partner Adobe all processes. You can find the process as AAMupdater, AAMupdater notify, Adobe crash the daemon process.
2: Open a window in the Finder, select go > go to folder option, type in ~/Library and press to enter.
3: now navigate to Application Support/Adobe/OOBE /... folder.
4: delete the opm under OOBE.
5: OOBE and rename it OOBEold.
6: Check if you have AAMupdater in the same place.
7: Please rename it to AAMupdaterold.
8: click on icon on the desktop creative cloud gear application and choose leave Creative Cloud.
9: then launch, connect, and click on the applications tab.
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