Hey, I bought the credit card annual plan (per month) for illustrator, but I received my serial number! What should I do? Help!
Hey, I bought the credit card annual plan (per month) for illustrator, but I received my serial number! What should I do? Help!
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
.
Your subscription to cloud shows correctly on your account page?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If you have more than one email, you will be sure that you use the right Adobe ID?
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
Tags: Adobe
Similar Questions
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I bought the license of Acrobat Reader DC and I paid, but it does not work. What should do? I asked Acrobat, but they do not respond. Acrobat my good but support programs does not work. Lars-Eric
Hey lars-erice55549461 ,.
Would like to inform you that Acrobat Reader DC(free version) to view PDFS, Acrobat Pro DC (paid version) is the program for editing purposes.
It seems that you are always working on Acrobat Reader DC, ask you please, open the file in Acrobat Pro DC & works in this program.
If you have not downloaded the program, then use this link:- Download Adobe Acrobat DC (DC) | Company or VIP
Kind regards
Christian
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I bought the full one year plan creative cloud, then a week later received an email it offers for $400 less? Has anyone cancelled their plan, then took advantage of the offer email? You have problems with the second inscription. I spoke with someone at Adobe yesterday and they said that I would need to cancel, but don't want to end up paying twice for the program.
Hello
Please contact adobe for the same support:
Hope this helps!
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I bought the "composition of single-app creative cloud for Illustrator (a year)", but never received the serial number. Where can I find it?
Help!
Vivif8072 please see in Sign, activation or connection errors. CS5.5 and later for more information on how to solve the connection error preventing allowing him membership.
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Several weeks ago, my e-mail has been hacked and since then the 'reply-to' has a wrong address, i.e. e. * address email is removed from the privacy * instead of ejrenner @hotmail.com. I don't get these messages back. What should I do?
Hello
Please provide all the information we need to help us help you.
How to ask a question
http://support.Microsoft.com/kb/555375-------------------------------
Which is called Spoofing and its pretty easy for a spammer to make. Of course, it does
it look like you or the other person has sent the e-mail. Someone intercepted an email and
It may not be you who caused him. Account of a friend could have been consulted
or even someone could have sent an email on your behalf to someone else who has been
compromise. Your friend can access headers and block the real senders of
those who will change often.How to read the message headers
http://www.high-speed-Internet-Access-Guide.com/articles/email-headers.htmlE-mail spoofing
http://en.Wikipedia.org/wiki/E-mail_spoofingE-mail spoofing and Phishing
http://www.mailsbroadcast.com/email.broadcast.FAQ/46.email.spoofing.htmUnderstanding E-mail Spoofing
http://www.windowsecurity.com/articles/email-spoofing.htmlFraudulent emails (false)
http://pages.eBay.com/education/spooftutorial/Google search - email Spoofing
http://www.Google.com/search?hl=en&EI=FB1nS9DiNo7CsQPNhKGdAw&SA=X&Oi=spell&resnum=0&CT=result&CD=1&ved=0CAgQBSgA&q=email+spoofing&spell=1==========================
Answers is a peer group supported and unfortunately has no real influence on Hotmail.
HotMail has its own Forums, so you can ask your questions there.
Windows Live Solution Center - HotMail - HotMail Forums Solutions
http://windowslivehelp.com/Hotmail - Forums
http://windowslivehelp.com/forums.aspx?ProductID=1Hotmail - Solutions
http://windowslivehelp.com/solutions.aspx?ProductID=1How to contact Windows Live Hotmail Support
http://email.about.com/od/hotmailtips/Qt/et_hotmail_supp.htmWindows Live Hotmail Top issues and Support information
http://support.Microsoft.com/kb/316659/en-usCompromised account - access unauthorized account - how to recover your account
http://windowslivehelp.com/solution.aspx?SolutionID=6ea0c7b3-1473-4176-b03f-145b951dcb41Hotmail hacked? Take these steps
http://blogs.msdn.com/b/securitytipstalk/archive/2010/07/07/Hotmail-hacked-take-these-steps.aspxI hope this helps.
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I just need help man.
The original owner may change his password here: Apple - my Apple ID.
These are the measures that must be taken to remove its ID to find my iPhone if it does not want to provide you with password:
Turn off find my iPhone Activation Lock - Apple Support
Good luck
GB
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CD of Windows xp home edition broken don't know the serial number what to do please help urgent
Nightduring last re installation of xp, that my cd is broken by mistake that came with my way of desktop lenovo in 2005.now I do not know the key, and did not the xp cd.please help me get the xp of origin...
"Sunil Chandel" wrote in message News: * e-mail address is removed from the privacy * .com...Nightduring last re installation of xp, that my cd is broken by mistake that came with my way of desktop lenovo in 2005.now I do not know the key, and did not the xp cd.please help me get the xp of origin...
If Lenovo can help you get a replacement then you can get one fromhttp://www.restoredisks.com/default.aspxThe product key from COA (25 characters in a 5 X 5 configuration) on the case of your office should be able to be used to activate a generic copy of the XP OEM, in the same edition that you (home or pro) If you can get one from a friend. This is the license that cannot be used on multiple computers, not discs. -
The CC said app I downloaded PhotoShop and Illustrator, but I can't find them in my Applications. Help, please.
If mac, use the finder to search for
If win, use windows Explorer to search for
If they are not installed and the cc app says they are, http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
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I want to manage my payment details as the credit card in detail, but there is no button 'Edit payment details' in the tab 'Plans and products", can I do?
A few changes/Verify account https://forums.adobe.com/thread/1465499 links that can help
-Credit card https://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-cr creative - cloud.html
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Hi, when I buy an annual service by my credit card, after the first month, for the next can I change the credit card?
Hello
You can change the billing information anytime before the next renewal. Please see the link below on how to update the billing information.
Manage your creative cloud membership
Hope this will help you.
Kind regards
Hervé Khare
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25/07 last I bought with credit card the Acrobat to word converter. More than 24 hours then passed and I have no communication with you or the service that I bought. Please, I need an answer. Thank you.
Hi ruit78694630,
Please try to use the service to export it to PDF format in line using your Adobe ID https://cloud.acrobat.com/exportpdf & check if its working or not.
Otherwise, you can contact our support team here, contact customer service.
Kind regards
Nicos
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I get charged $74.95 per month for the creative cloud. I am trying to cancel it, but according to my adobe account info, I'm not on a plan. How is what happens? And how can I stop Adobe to credit my credit card each month?
Kindly Contact customer you can also try: phone support | Orders, returns of trade.
Let us know if you need assistance with this.
Atul_Saini
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I already bought the annual plan, I have installed PS, but I can't open the LR, he keeps asking about the serial No.
isn't the annual plan for ps and lr?
Download LR you remove and reinstall your installation of Photoshop Lightroom 5? Licensing for your membership apply to Lightroom if you install through the creative Cloud Desktop application. You can find more details at install and update the apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.
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Hi all
I need to change the credit card and cardholder of credit of our monthly plans... but I can't find any button billing.
can't find any support by adobe regarding billing issues.
anyone of you could help me?
Thank you
Inga
Change in the information of credit card to join creative cloud
(1) connect to creative.adobe.com.
2) click on the manage my subscription.
(3) to change my billing information
For the invoice
(1) connect to adobe.com
(2) go to my orders and select the order number, print the invoice here
-
There is no place on my account to change the credit card to paypal! I want to keep my account but I can't change the payment method! What can I do?
I have enough in my account to use paypal, but not the credit card!
Need help!
HI Sandeskitr,
Unfortunately there is no option to change credit card, paypal or vice versa.
If you want to change your payment information, you will need to cancel the subscription and buy a new subscription with a different payment option.
Cancellation:
Please contact support by calling/chat for cancellation requests and billing queries:
* Be sure to stay connected with your Adobe ID before accessing the link above *.
You can also check the help below document:
https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
Please go through the Adobe - General conditions of subscription as well.
For plans:
Pricing plans and creative Cloud membership | Adobe Creative Cloud
Let us know if you need more information!
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