HFG30 unable to connect via the Android app

Nexus 7, HFG30 - all online and printed documentation confusing. Is not clearly the distinction between applications and the use of the web browser. Nowhere is the name of this app is mentioned. Had to go back with support to find the name.

The name of the application's access to the camera more than, unfortunately, the Pixels.

HFG30 not in the taken list supported here. Support says that it is supported. After all, no connection. Can connect via a browser however. Anyone else?

Hi robbif!

Thanks for posting.

The application CameraAccess and CameraAccess Plus is not for all our camcorders.  Some newer models, like the G30 HF, are controlled using a web browser based remote connection, instead of using the application.  For more information about this, visit our help wireless page or view the distance travel brochure HERE.

If it is a time sensitive matter, additional support options are available to contact us.

Tags: Canon Camcorder

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