Hi all. Newbie here. Very good site! Question about cd/dvd problem.

Updated to win 10 to win 7pro. In Device Manager, it indicates a problem. (Dell Latitude E6420). My Manager of the cd/dvd device open device and reads "hl-dt-st dvd rom dv30n. I guess I am missing a driver. Any ideas? Anyone knows that it is?

Plan to reinstall win 7. Your model is not approved for the upgrade by Dell and may not have suitable win 10 drivers. Wait to get the win 10 on a new computer.

You can try the Device Manager, right-click on the cd player, update driver to let windows find a driver win 10.

Tags: Dell Software

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