Hi HP Touchsmart screen empty even not the up cursor shows, please help
I have a HP touch smart pc, when I got to turn on tonight looks like it's going to load, but just gray screen, nothing shows at all, the cursor is not visible. I tried pressing F8 to try to start in safe mode, but nothing showed up, I then tried to load the backup disc, I could hear the disc running but nothing appears on the screen.
I would be grateful for any ideas,
Thank you
Hello
I thought that I'll let you know the results of the trip to the shop for the TouchSmart.
I didn't get no help from HP at all when I sent them an email detailing the problem, had to take the machine in the store to check out them, the opening to the top of the machine, it was found that the video card is attached to the motherboard, so to buy both, and because it is a specific element would be only able to be purchased at Hp is. Consulted on the Hp web site at a price that my machine has now been abandoned, so no parts available!
I only got 2 years Pc, on the audit of the hp forum, it seems that it is a common problem for this touchmart this is perhaps the reason why they stopped them, no help to someone else with this problem that I don't know, but maybe I do the job for anyone else having the same problem.
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