Hi, I bought a new Iphone 6 s and made a backup of my old Iphone 5. The backup is visible in my new phone, but it is not clickable. Help someone?
Hi, I bought a new Iphone 6 s and made a backup of my old Iphone 5. The backup is visible in my new phone, but it is not clickable. Help someone?
Are you trying to access the backup during the initial installation or you have already install the new phone? If you already have the first installation, refer to the instructions below to transfer content from an iPhone, iPad or iPod touch to a new device - Apple Support
To transfer a backup on a device, you have already configured, you need to clear the device: tap Settings > General > reset > erase all content and settings. This erases all the data that is currently on your device. After you erased, your device will restart and you will see the screen of 'Hello '. Now, you can transfer a backup of your device.
Tags: iPhone
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