Hi I bought Acrobat Pro a few years ago. now, I spent from the pc to the mac, but can't seem to reinstall Acrobat Pro. Can download the program, but the serial number is not recognized. Can I still use my Acrobat Pro purchased on my mac?
Hi I bought Acrobat Pro for my pc a few years ago. now, I spent from the pc to the mac, but can't seem to reinstall Acrobat Pro. Managed to download the program, but the serial number is not recognized. Can I still use my Acrobat Pro purchased on my mac?
probably not.
you need a platform swap (Exchange a product Adobe of a different version of the language or platform) but which is only supported for the latest versions of adobe.
You can get the upgrade pricing and exchange platforms, or use an abonnemement DC acrobat and use on both platforms.
Tags: Acrobat
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Cannot complete the activation of my photoshop elements 11 because the serial number is not recognized
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That your serial number has 24 digits starting with 1057?
[Note: Please don't quote your number as this is a public forum]
If your number is not like that can be a redemption code. See if the following can help.
http://helpx.Adobe.com/x-productkb/global/redemption-code-help.html
If you can still get it accepted, you need to contact Adobe - see end of this document, there may be a Chat button.
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using cs5.5 serial number when you are prompted for the serial number of the 5.5 version or when you are prompted for the serial number of the version 6.0?
If cs5.5 is already installed, you will be invited to the series of 5.5.
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you have called apple and they do not have a record of the serial number of your Mac?
Reach
> about this Mac
your serial number (themine is deliberately obscured in the screenshot) should appear here.
Do not you post, but it should be 11 characters
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Last night, I bought Adobe Pro XI and this morning the serial number does not work.
Last night, I bought Adobe Pro XI and this morning the serial number does not work. [deleted by Moderator]
You must contact Adobe Support by chat or phone when you have the serial number and activation problems.
Here are some links to help get in touch:
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I just tried to reinstall Acrobat 9.0 on my Mac. I'm going to the message I had the serial number does not match to. I bought for Windows in 2010 and he switched to Mac using Adobe. I now cannot install and this forum has been returned by the current agent. Can someone please? I don't have the funds to buy it again. Thank you.
You can only do it in 1 or 2 years after purchase. If you don't have that you received a serial number mac.
check your account, Adobe ID Code
If she is not there and you don't have to record the serial number of your mac on and fix you is perhaps not able to activate acrobat 9, but there is a chance adobe support would help. Contact adobe during the time pst support by clicking here and, when available, click on "still need help," https://helpx.adobe.com/contact.html
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After migrating to a new iMac, he told me that he has not installed properly and I had to reinstall Adobe Acrobat Pro XI. So I did, and now when I enter the serial number for activation, he says that there aren't valid. Anyone know what could be the problem?
Hey Circuit rider,
Could it please let you me know if you disabled Acrobat XI from the old machine or not.
You will need to first disable Acrobat (Help menu) from your old computer and then install and activate the software on the new computer using the same credentials of the Adobe ID (by subscription) or the serial number (for license) (menu help).
Please note that you can activate an Acrobat subscription or license on maximum two computers (a desktop computer at work and laptop at home for example)
If you need to install Acrobat on the third computer, then you will first need to disable any old computers, so there is no problem with installation.
Please let me know if you did the same way.
We hope to get your reply.
Kind regards
Ana Maria
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photoshop elements I bought a ret of opportunity program and the serial number is not good how to
Good evening
photoshop elements I bought a ret of opportunity program and the serial number is not good how?
Please thank you
PS I don't have the means to buy United Nations
Find the serial number of your Adobe product quickly
Error: "serial number is not valid for this product". Adobe Creative Suite
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I have the Adobe Creative Suite 5.5 Design Standard software. I am trying to install this software on a new computer and the serial number is not being accepted during the installation process.
I have disabled the software from an old computer. Can someone help with this problem?
Hello
Please see error "serial number is not valid for this product". Creative Suite and serial number incorrect error
Hope that helps!
Kind regards
Sheena
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Hello
I bought Photoshop CS6 a few years ago and now have a new iMac. How can I load on the new iMac?
Thank you
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Mylenium
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During upgrade Adobe Creative Suite CS4 ME in Adobe Creative Suite CS5.5 Design Premium, I get an error saying that the serial number is not an eligible product, please try another. I used to be able to get a code for the customer service, but I can't chat. Please advise!
MoeGhazal I have reviewed your account and it seems that you have upgraded to a volume license CS4 Design Premium for an upgrade of retail Design Premium 5.5.
I also shows that you have made two purchases of CS5.5 Design Premium, but the second purchase was cancelled. Make sure that you use the serial number that ends in 7886.
If you are using the correct serial number, then it is likely, that the installer won't recognize your serial number of volume license CS4 as being valid for upgrade. If you can contact our support team you can be traversed through an unlocking procedure to allow you to proceed with the installation. You can contact our team of support directly in Contact with the customer. You can try to install a web browser, you have not previously used. It of probably a toolbar or other software applications affect your ability to access the media cat successfully.
If you are unable to reach our support team, then please check your account information is accurate. If you can please then update this discussion after the confirmation of this so I can ask a member of our support team contact you directly.
I would recommend again reaching out directly if possible it will be the most effective method to resolve your current error.
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Why the serial number does not appear after typing the code out of the card I bought?
Why the serial number does not appear after typing the code out of the card I bought?
See the following topics:
Using redemption code
--------------------
http://helpx.Adobe.com/x-productkb/global/redemption-code-help.html
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