Hi, I bought the CC of Photoshop and Lightroom pack today, but when I press 'go button' to start, the site of laetitia goes gray... and I can't go any further... What can I do?

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  One of your modules could be the culprit. Try running Firefox in questions to troubleshoot Firefox in Safe Mode with all disabled add-ons. If that solves the problem, see Troubleshooting extensions and themes and problems of hardware acceleration to resolve common Firefox problems and possibly troubleshoot issues with plugins like Flash or Java to solve common Firefox problems

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• Hello, I originally bought CS5 Production Premium for Mac in 2010 and I would now like to move to another machine.  I can't have my serial number on the site because no product seems to be attached to my login.  What can I do?

  Hello, I originally bought CS5 Production Premium for Mac in 2010 and I would now like to move to another machine.  I can't have my serial number on the site because no product seems to be attached to my login.  What can I do?

  Try to contact the Adobe Support via chat and see if they are ready to help you.

  To the link below, click on the still need help? the option in the blue box below and choose the option to chat...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Serial number and activation support (non - CC) chat
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• I just bought Adobe Acrobat Pro DC, and I can not find the 24-digit serial number. I can only find 2 codes to 19 different figures, but it will not accept them in the redemption of the student? Where can I find the codes?

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  Cloud creation help / solve the installation language. Creative Cloud applications. CCM-

  http://helpx.Adobe.com/creative-cloud/KB/change-installed-language.html

• I just bought a canon 6 d and I can not get my remote EXILE 430 flash. Anyone know why?

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  All remote flashes need a way to communicate with the camera.  They can be wired or wireless.  The wireless system can be optical or radio.

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  Shingay,

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  Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

  - and https://forums.adobe.com/thread/1572504

  Find your http://helpx.adobe.com/x-productkb/global/find-serial-number.html serial No.

• I just bought Photoshop CC, everything worked fine, but when I try to open it, it says "no found subscription, please contact customer support.

  I just bought Photoshop CC, everything worked fine, but when I try to open it, it says "no found subscription, please contact customer support.
  I tried to connect you again, it still works well, but when I try to open it, the message of stills the same.
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  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

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  Hi Lex % 20Draijer,

  You can try the same thing using a different browser.

  or you can download Creative Cloud via https://www.adobe.com/creativecloud/desktop-app.html

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  Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the processors and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
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