Hi I have a problem I have install creative element in the office, wen I want to open it say that message can't conect to the adobe servidors and check the firewall and try again, byt I already check the firewall and everything is perfect, I don't know wh

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• The functionality of tiles is freezing Firefox whenever I open a new tab. He says that I can turn it off but it freezes and I can't. In general, I have to restart. Help!

  Using Ubuntu Firefox Version 39. Just upgraded and it has a new feature of TILES that appears when I try to do a 'new tab', how it freezes the system. He tells me that I can turn it off by clicking on a symbol that at one point I was able to click on it but was not able to find what it was that I should turn off. Is there another way to disable this feature struck dead, since I can't use Firefox at all in these circumstances. Help, please. Thank you (cannot share data because it comes from another computer)

  Before I got this response, I uninstalled Firefox and reinstalled. I went through the center of software this time instead of doing manually. Luckily it kept all my settings and is now works better than ever. Recommend doing this if you have the same problem. Thank you for your help.

• I have LR stand-alone license with LR 6.3 when I open it says that my trial has expired.  I bought and ibstalled LR with a SER. No.  Why do I get the message that the trial has expired

  I have a standalone version of LR 6.  I bought and installed with a serial number.  After a few updates, I get a message that the trial has been exceeded.  I have to remove the trial expired message?

  Please see a Learn how to enable or disable Adobe applications to activate your product.

  In the case of any problems, you can view Adobe to solve the problems of activation and deactivation of the questions

  Concerning

  Hervé Khare

• Counselor says that I can run Windows 7. Installation stops and says hardware not compatible. All advice appreciated.

  Go to the last part of the installation, the installation stops and returns to Windows Vista. Receive the message "hardware not compatible". How can I find the material that is causing the problem?

  Hi, Jerry,.

  Uninstall your antivirus software

  Tips for solving common problems when Windows 7 won't install troubleshooting

  1. start Windows Upgrade Advisor to see if there are known issues that might affect the installation and correct them.
  http://Windows.Microsoft.com/en-us/Windows/downloads/Upgrade-Advisor

  2 disable any security software: anti-virus, firewall etc. Don't forget to activate the Afterwords.
  3 make sure that your computer has the BIOS and latest drivers. Update of the BIOS can be risky, don't do that if nothing else works.
  4. disconnect all external devices except the keyboard and mouse before installing.
  5. If using a video card and the computer has integrated video use and remove the video card.
  6 unplug the computer from the internet, if you have wireless disable.
  7. RAM (memory) - reduce the amount of RAM. 1 GB if 32-bit installation, 2 GB for 64-bit, then replace RAM if the upgrade was successful. If you added new RAM make sure it is also compatible.
  8. If you have several hard drives remove all except the one that you install Windows 7, and then replace it after Windows 7 is installed.
  9. If you have downloaded Windows 7 and it burned a DVD test burn again at the slowest speed possible. It is also possible the download may have errors, you can try to download it again.
  10. If you click 'Upgrade' to start the installation make sure that you take a supported upgrade path. You can't make a square by update: type A) XP to Windows 7, B) fuse change - 32 to 64-bit, C) change languages, D) decommissioning editions ex: Vista of the month last 7 Pro, or E) Vista Home Pro 7.

  11. check your RAM (memory) to find errors. Can take a long time, don't make that if nothing else has worked.
  (A) Insert the Windows 7 DVD and restart the computer.
  (B) start from the Windows 7 DVD.
  (C) select your language, and then click Next.
  (D) click on "repair your computer" then select the operating system to fix it.
  (E) click on the link of the Memory Diagnostics in the system recovery menu.
  (F) the computer will restart and your memory is checked for errors.

  12 turn off startup programs:
  (A) click Start, type MSCONFIG in the search box and press ENTER.
  OK the authorization of user account control and password if necessary
  If you are using XP: click Start, run, and type: MSCONFIG and click OK.
  (B) on the general tab, click Selective startup.
  (C) just below the selective startup, clear the checkbox "Load Startup items".
  (D) click the Services tab, check "Hide all Microsoft Services", and then click Disable all.
  (E) click OK, and then restart the computer.
  (F) try the upgrade again.

  (NOTE: If the upgrade fails and you continue to use your rear security software, then also go back into MSCONFIG and under the general Tower XP/Vista tab, click "Normal startup", and then click OK to exit.)

  Questions about installing Windows 7?
  FAQ - Frequently Asked Questions from Installation Windows 7 & responses

  -TrekDozer-

• Consultation problem Mac Photoshop Elements 11. Unable to open the program. He tells me that it is damaged. To remove the program and reinstall it from the app store. Again, I have install my purchases in the app store, and yet, I have the same problem. T

  Consultation problem Mac Photoshop Elements 11. Unable to open the program. He tells me that it is damaged. To remove the program and reinstall it from the app store. Again, I have install my purchases in the app store, and yet, I have the same problem. Thank you.

  I just wanted to make account - it seems that the problem has been resolved. After another remove & reinstall it is operational!

• I tried to run the IE8 downloaded from Microsoft and I got this message: "the version of IE you have installed does not match the update you are trying to install." error no. KB2618444

  I just got my SP3 for my XP machine, I tried to start the download of Microsoft ie8 and I got this message:

  "The version of IE you have installed does not match the update you are trying to install." error no. KB2618444

  I'd appreciate any help that I couldn't solve this problem!

  Thank you!

  E-mail address is removed from the privacy *.

  Original title: error KB2618444setup

  I do not understand your question. Download IE8? Do you mean the installer for IE8? It's here.

  You try to install KB2618444? They make 3. For IE6, IE7, and IE8. You probably download one from a different version of Internet Explorer you have...
  I'm going to guess you really want that for IE8.
  That's it: IE8-WindowsXP-KB2618444 - x 86 - ENU.exe

• I downloaded the Adobe Pro 9 Setup program on a new mac and it says that it can not be installed because it comes from an unidentified developer. I have a serial number and want to just 9 Pro on my new machine

  I downloaded the Adobe Pro 9 Setup program on a new mac and it says that it can not be installed because it comes from an unidentified developer. I have a serial number and want to just 9 Pro on my new machine

  How to open third-party applications to developers not identified in Mac OS X "Mac tips.

• in the course, I have install creative cloud, download until half of the window just disappears, no any error report, and nothing happens... I can't download creative cloud

  in the course, I have install creative cloud, download until half of the window just disappears, no any error report, and nothing happens... I can't download creative cloud.

  Please follow the steps below and check

  1)

  Click on the Finder and search options listed next to icon located Apple in the upper left of the screen and click on the "Go" menu button and select 'utilities '.

  (Applications > Utiliites)

  Look for a folder Adobe Creative Cloud and Adobe Application Manager under utility window and trash both folders.

  (2) trash Adobe Creative cloud from Applications Eh well.

  3)

  Click on the link below and download & run the cleaning of Adobe tool:

  Select the option "Adobe Application Manager for Mac OS X 10.6" and then click on "Clean up selected."

  https://helpx.Adobe.com/content/help/en/Creative-Suite/KB/CS5-cleaner-tool-installation-PR oblems/_jcr_content/hand-Sea/accordion_container_1/accordion-nominal/accordion-point-1/agreement I on-item-par/procedure/proc_par/step_3/step_par/download/file.res/AdobeCreativeCloudCleane r Tool.zip

  4) click on the link below and download file Creative Cloud install and use the same to install the creative Cloud Desktop application.

  https://creative.Adobe.com/products/creative-cloud

• Impossible to open some sites. When trying to open, then display the message "sorry, we could not process your previous request. Please refresh to try again. "How to solve this problem.

  Impossible to open some site, so try, then show this message "sorry, we could not process your previous request. Please refresh to try again. "How to fix it?

  This can be caused by corrupted cookies.

  Clear the cache and cookies from sites that cause problems.

  "Clear the Cache":

  • Tools > Options > advanced > network > content caching Web: 'clear now '.

  'Delete Cookies' sites causing problems:

  • Tools > Options > privacy > Cookies: "show the Cookies".

  Start Firefox in Safe Mode to check if one of the extensions (Firefox/tools > Modules > Extensions) or if hardware acceleration is the cause of the problem (switch to the DEFAULT theme: Firefox/tools > Modules > appearance).

  • Do not click on the reset button on the start safe mode window or make changes.
  • https://support.Mozilla.org/KB/safe+mode
  • https://support.Mozilla.org/KB/troubleshooting+extensions+and+themes

• Computer to read DVD - one message says that I can not read the DVD, except that I have installed a new driver.

  I have a new Toshiba C650 laptop, and he says that I can not read the dvd on it except that I have installed a new driver. Is this true?

  Hi Bill,

  To be honest, this sounds ridiculous but if you get a message, I suppose it could be possible even if I find it incredible.  Do you have it in a (local or online) retail store or Toshiba?  By any chance did you upgrade from the DVD player when buying (where they may have accidentally neglected to update the drivers of the drive that was originally installed)?

  As it is new, Toshiba should help you with this.  Here's the contact page: http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/navShell.jsp?cf=su_contact&pf=true.  Give them everything they need to prove that buy you it and it should be under warranty and then give them the message Word for Word, that you have found.  They should be able to help you.  They can, for some reason I don't know, you don't need to help or guide you through a new driver installation.  I ask for a clear explanation of why this is necessary on a new computer and, if you are not satisfied with the response, ask them to consider that all the faulty computer and replace it.  Even if they won't, he needs the get them less motivated to solve your problem.

  I hope this helps.

  Good luck!

• I have a smart phone from vodafone vf-895n and am in New Zealand. He says that my device isn't compatible wth adobe brush cc. It's going to be that it uses 5 android.

  I have a smart phone from vodafone vf-895n and am in New Zealand. He says that my device is not compatible with adobe brush cc. Will it be?  It uses android 5.

  Hi RSearlenz,

  This unit is compatible with CC capture and is activated by the PlayStore. Can you check again for compatibility?

  Let me know how it goes.

  Sue.

• I purchased Web Standard in 2009. I want to install it on my current computer. I want to delete any license that I have on another computer. How should I proceed?

  I purchased Web Standard in 2009. I want to install it on my current computer. I want to delete any license that I have on another computer. How should I proceed?

  on any computer that has installed, open the program > click Help > deactivate. If this is not possible and you see an account activation error when trying to install on your new computer, contact support to adobe for hourly pst by clicking here and, when available, click on "still need help", https://helpx.adobe.com/contact.html , and request a number of activations reset.

  install on your new computer using your serial number and installation files.

  Available downloadable Setup files:

  • Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC, XI, X | Suite X | 9,8 | 9 standard | 8 standard
  • Captivate: 9 | 8 | 7 | 6 | 5.5, 5 | 1
  • Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2
  • Lightroom: 6.4|  6| 5.7.1| 5 | 4 | 3
  • Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
  • Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• I have an account with photography lr and ps with monthly payment. I would like to change my card kredit details, but there is an error with an address. There is a notice that the zip code is wrong, but I don't know I put it in correctly. Please give me a

  I have an account with photography lr and ps with monthly payment. I would like to change my card kredit details, but there is an error with an address. There is a notice that the zip code is wrong, but I don't know I put it in correctly. Please give me an advice what to do, because my payment cannot be achieved. Thank you, Agnieszka

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific time) <===> NOTE DAYS AND TIME
  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html
  -or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

• Once I have install Creative Suite 6, is - it safe remove Creative Suite 5.5 computer?

  Once I have install Creative Suite 6, is - it safe remove Creative Suite 5.5 computer?

  If you do experience any compatibility issues with older versions not opening not in CS6 files and all features work to your satisfaction, feel free to remove CS5.5. I notify you that you will need to reinstall CS6 after uninstalling a previous version (which of course knows nothing recent) because maybe break, associations of files and a few components shared.

  Mylenium

• I have a program that I can't remove. its not in Add and remove the progeams

  I have a program that I can't remove. its not in Add and remove the progeams

  It may be a small program which do not present in the Add Remove Programs list.

  Try to get into the programs folder, and then delete the folder with the name of the program on this subject.