Hi, I have a problem with the import of the 4000 SJCAM MOV files. MOV files are in formats supported for Adobe Premiere elements 11. But if I am importing of MOV file, only audio part is imported, part video is not imported. How can I solve this problem?

Hi, I have a problem with the import of the 4000 SJCAM MOV files. MOV files are in formats supported for Adobe Premiere elements 11. But if I am importing of MOV file, only audio part is imported, part video is not imported. How can I solve this problem?

haben

Looking at the specs of your camera (SJCam 4000), we already know what video compression your camera uses. It is H.264.

A H.264.mov file should be accompanied by a first elements 11. On what computer operating system is your first items 11 running?

You have the latest version of QuickTime installed on your computer? And, you use QuickTime and first of 11 elements of a

Account user with administrative privileges? Please go to Premiere elements 11 publish + share/computer/QuickTime to confirm that you will find

presets it to the choice of QuickTime, it.

What are the properties of these files H.264.mov - is it 1080 p (1920 x 1080 p 30) 30 or something else? Do you know if this device is registering with a variable or

a constant rate?

Please check and review and then we'll decide what next.

Thank you.

RTA

Tags: Premiere

Similar Questions

  • I have tally 7.2 work well in Windows XP, but when I installed window 7, tally 7.2 does not work, how can I solve this problem

    I have tally 7.2 work well in Windows XP, but when I installed window 7, tally 7.2 does not work, how can I solve this problem

    You have a version of Tally that had no support of the years. If you want to continue with the Tally, you will need to upgrade to the latest version...

    This seems to be the official site... http://www.tallysolutionss.com/

    It may be more friendly... http://tallyworld.com/

  • I have tally 7.2 work well in Windows 7, but when I installed window 8, tally 7.2 does not work, how can I solve this problem

    I have tally 7.2 work well in Windows 7, but when I installed window 8, tally 7.2 does not work, how can I solve this problem

    Hello

    Thanks for posting in the Microsoft community!
    I'm sorry to hear that tally 7.2 does not work with Windows 8. I hope that the steps helps you to solve the problem.
    Before troubleshooting, provide us with information.
    1. what happens when you try to use tally 7.2?
    2. you receive an error message?
    3 is the issue limited to match 7.2?

    You can check if the software is compatible with Windows 8.
    Make the programs more compatible with this version of Windows
    http://www.Microsoft.com/en-us/Windows/compatibility/WIN8/CompatCenter/home?language=en-us
    If this is not the case, try to run the program in compatibility mode.
    http://Windows.Microsoft.com/en-in/Windows-8/older-programs-compatible-version-Windows

    Check the event viewer for error logs.

    a. move the mouse to the bottom left of the screen and right click to see a list of options

    b. Select Event Viewer

    c. click an event log in the left pane

    d. double-click an event to view the details of the event. Events are classified as error, warning, or information, depending on the severity of the event.

    Let us know if the suggestion provided was useful. If you have additional questions, we will be happy to help you.

  • I can't rename my files photo and document from one month. What happened and how can I solve this problem?

    I can't rename my files photo and document from one month. What happened and how can I solve this problem?

    Hi robertjefferies,

    You get the error message?

    Method 1: Run the fixit available in the links below and check if that makes a difference-Worth to try
    Diagnose and repair Windows files and folders problems automatically

    Method 2: Start the computer in safe mode, and then check. To do this, follow the steps below:

    Access Advanced Startup menu options by turning on your computer and pressing the button F8 continuously until Windows starts. In the boot advanced options, select Mode safe

    Startup options (including safe mode)

    http://Windows.Microsoft.com/en-us/Windows-Vista/advanced-startup-options-including-safe-mode

    Let me know if the problem persists in this mode

  • filmmaker says my video code corupt 0xC946001C how can I solve this

    filmmaker says my video code corupt 0xC946001C how can I solve this

    Hello

    1. what type of file you are trying to import?

    2. it worked earlier?

    3. don't you make changes to your computer?

    I suggest you to follow the links and check out them.

    http://Windows.Microsoft.com/en-us/Windows-Vista/problems-importing-files-into-Windows-Movie-Maker

    http://Windows.Microsoft.com/en-us/Windows-Vista/importing-files-into-Windows-Movie-Maker-frequently-asked-questions

  • There are ten virus adware and malicious software attempting to invade my files; If you follow prompt to "remove all", nothing happens. How can I solve this problem?

    There are ten virus adware and malware that have file names tries to invade the following files: my dovument (7), Shared (6) and Local C drive files (78); If you follow prompt to "remove all", nothing happens.  There are three flashing warning signs alert me of evil potentiial for files named above. How can I solve this problem?

    Hello

    We need more information. What antivirus do you use? Don't forget to contact support
    and forums. If the MSE a response - MSE here on answers forum. What version of Windows
    you use. It might also help if you named the malware involved.

    Please provide all the information we need to help us help you.

    How to ask a question
    http://support.Microsoft.com/kb/555375

    ===============================================================

    This troubleshooting is for Windows 7 - Vista is similar - for XP using RUN instead of
    Start - Search.

    If you need search malware here's my recommendations - they will allow you to
    scrutiny and the withdrawal without ending up with a load of spyware programs running
    resident who can cause as many questions as the malware and may be harder to detect as
    the cause.

    No one program cannot be used to detect and remove any malware. Added that often easy
    to detect malicious software often comes with a much harder to detect and remove the payload. Then
    its best to be thorough than paying the high price later now too. Check with them to one
    extreme overkill point and then run the cleaning only when you are sure that the system is clean.

    It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
    the regular windows when you can.

    TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
    It will display all the infections in the report after you run - if it will not run changed the name of
    TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should not
    check with the other methods below.
    http://support.Kaspersky.com/viruses/solutions?QID=208280684

    Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
    (If Rootkits run UnHackMe)

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Malwarebytes - free
    http://www.Malwarebytes.org/products/malwarebytes_free

    SuperAntiSpyware Portable Scanner - free
    http://www.SUPERAntiSpyware.com/portablescanner.HTML?tag=SAS_HOMEPAGE

    Run the malware removal tool from Microsoft

    Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

    You should get this tool and its updates via Windows updates - if necessary, you can
    Download it here.

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
    (Then run MRT as shown above.)

    Microsoft Malicious - 32-bit removal tool
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

    Microsoft Malicious removal tool - 64 bit
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

    also install Prevx to be sure that it is all gone.

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
    security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
    here or use Google to see how to remove.
    http://www.prevx.com/   <-->
    http://info.prevx.com/downloadcsi.asp?prevx=Y  <-->

    Choice of PCmag editor - Prevx-
    http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

    Try the demo version of Hitman Pro:

    Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
    (viruses, Trojans, rootkits, etc.). who infected your computer despite safe
    what you have done (such as antivirus, firewall, etc.).
    http://www.SurfRight.nl/en/hitmanpro

    --------------------------------------------------------

    If necessary here are some free online scanners to help the

    http://www.eset.com/onlinescan/

    -----------------------------------

    Original version is now replaced by the Microsoft Safety Scanner
    http://OneCare.live.com/site/en-us/default.htm

    Microsoft safety scanner
    http://www.Microsoft.com/security/scanner/en-us/default.aspx

    ----------------------------------

    http://www.Kaspersky.com/virusscanner

    Other tests free online
    http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

    --------------------------------------------------------

    There may be necessary sanitation - which some depends on your version of Windows.
    RUJ SFC/scannow and checkdisk (CHKDSK) - if necessary to do a repair installation. For
    more information on these methods require responses - Windows Forums for your version of
    Windows.

    Answers - Windows Forums
    http://answers.Microsoft.com/en-us/Windows

    Also, be sure to provide all the information we need to help us to help you:

    How to ask a question
    http://support.Microsoft.com/kb/555375

    =======================================

    For extreme cases:

    Norton Power Eraser - eliminates deeply embedded and difficult to remove crimeware
    This traditional antivirus analysis does not always detect. Because the Norton Power Eraser
    uses aggressive methods to detect these threats, there is a risk that it can select some
    legitimate programs for removal. You should use this tool very carefully and only after
    you have exhausted other options.
    http://us.Norton.com/support/DIY/index.jsp

    ================================

    If you are in North America, you can call 866-727-2338 for virus and spyware help
    infections. See http://www.microsoft.com/protect/support/default.mspx for more details. For
    international information, see your subsidiary local Support site.

    Microsoft support - Virus and Security Solution Center
    http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#TAB0

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

  • Diagnostic test on my HP laptop G72 64 bit Windows 7 is not. How can I solve this problem?

    Hello

    I can't connect to wireless internet; However, I can via rigid cable.  I was told to run a diagnostic and I received the following message: model memory 2 DIMM has failed.  We advised me to go to hp.com support and download the wireless driver and that should fix.  I have done that and restarted my computer and I can not pick up a wireless connection, but I can always get on the internet using ethernet.  If my memory does not, he wanted me to use wireless internet?  Also, I am able to use my computer completely under the wireless internet as well how, if my memory may be bad?  Please advise me on what to do to correct this.  My last resort is to use the F11 key for a system restore.  I thank very you much for your time.

    Hi MaumelleGirl,

    Thank you very much for the product number. Here is your Service and Maintenance Guide for your model. On page 4-11 you will find compatible part numbers and instructions on how to replace the RAM.  You can order the RAM in HP Partsurfer using the part number or the order of a third-party online site.

  • With the help of Windows 8 (not updated to 8.1) with a Lexmark x 2470 printer - sometimes it works, and then suddenly "Communication not available" - How can I solve this problem?

    I can print a range of documents, and suddenly, without any change in what I do, the printer & computer simply decide that they do not communicate with each other.  Then, this problem will persist for days.  Then, one day, it works again.  What is going on?

    Hello

    You could try to turn on the "print spooler"...

    This is the start must be set "auto"...

    You can also to ensure that the "bidirectional support' is turned on.

    The 'print spooler' can be found in the Panel... Administration tools... Services.

    To find the bidirectional Support, right click on the printer in devices and printers, select the printer, PORTS tab properties and it will be near the bottom...

    I don't know why it would work, leave, then work again, except perhaps for a problem of connection of some type.

  • If I click on a .pdf on a site or mail link, open files, download pdf.part endless empty windows. How can I stop this action?

    It does not matter what or where the .pdf's, is not the result of a particular Web site, it's rather a flaw in Firefox. He just started last week.

    Hi Critifur, what a model PDF (FDF file)? PDF templates sometimes needs to load or reload a PDF file. In a past thread, it has been discovered to cause a 'loop' when your PDF Manager is set to "Preview in Firefox". However, this should not affect most of the PDF files. If you need to open a FDF, you must modify to use Adobe Reader (this would be the application outside of Firefox) for the most compatible parameter.

  • I have a laptop of netforce with windows this on it it will not start how can I solve this problem

    The notebook will start but the login screen stays on and will not charge

    Hello

    You may have to contact the hardware vendor.

    Also, you can try to get to one of the communities:

    http://www.Microsoft.com/windowsembedded/en-us/develop/Windows-Embedded-compact-for-developers.aspx

    Hope that helps.

  • I have several computers I need to reinstall the xp/vista os in and it tells me when I put the codes on computers that the cd keys are not valid, how can I solve this?

    I had to wipe the hard drives on these systems, valad codes exist on computers, I received a message that my system vista s code was wrong also, I could entered the wrong one, because it is a laptop that has been around the world a couple of times on a submarine with me, if the thumbnail has been somewhere and I can't tell if it's a q.o , or a c.

    What can I do about it?

    Ive been fixing computers for a few weeks now and I'm starting to think that if I wipe the hard drives with a nuclear weapon that program its easier then in case of problems the problems generated by my children,.

    Ive still 3 more fix, but this last one won't let me in him and the custom of vista, that either, I left my vista ultimate go on this one and put xppro on it, I don't like vista and I wanted to do that for a while, is there anyone to call, I can take photos of computers or video , or start a webcam, to provide evidence of the stickers,?

    Dan Falcon

    yellowbronco

    MS/CS/SS USN - Ret / tell.

    Hello

    You can access the link that provides information on how to identify, locate, and replace a product key

    http://support.Microsoft.com/kb/811224

  • Your copy of windows is not genuine - how can I solve this problem / get a genuine copy of windows 7 ultimate

    I don't want to go to earn 10 - I've heard too many problems.  I'm ready to upgrade to win 8 or 8.1 if it means I get a legitimate copy of windows

    See more of Diagnostic report.

    Diagnostic report (1.9.0027.0):

    -----------------------------------------

    Validation of Windows data-->

    Validation code: 0

    Code of Validation caching online: 0xc004c4ab

    Windows product key: *-* - X92GV - V7DCV-P4K27

    The Windows Product Key hash: aU2z1/fnhnLHmhBm699qYZT2E6s =

    Windows product ID: 00426-OEM-8992662-00400

    Windows product ID type: 2

    Windows license Type: OEM SLP

    The Windows OS version: 6.1.7601.2.00010100.1.0.001

    ID: {39925E49-B133-4F66-B5AD-313D699A1FC4} (1)

    Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/a, hr = 0 x 80070002

    Signed by: n/a, hr = 0 x 80070002

    Product name: Windows 7 Ultimate

    Architecture: 0 x 00000009

    Build lab: 7601.win7sp1_gdr.151230 - 0600

    TTS error:

    Validation of diagnosis:

    Resolution state: n/a

    Given Vista WgaER-->

    ThreatID (s): n/a, hr = 0 x 80070002

    Version: N/a, hr = 0 x 80070002

    Windows XP Notifications data-->

    Cached result: n/a, hr = 0 x 80070002

    File: No.

    Version: N/a, hr = 0 x 80070002

    WgaTray.exe signed by: n/a, hr = 0 x 80070002

    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->

    Cached result: n/a, hr = 0 x 80070002

    Version: N/a, hr = 0 x 80070002

    OGAExec.exe signed by: n/a, hr = 0 x 80070002

    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->

    Office status: 109 n/a

    OGA Version: N/a, 0 x 80070002

    Signed by: n/a, hr = 0 x 80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Data browser-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: fast

    Download unsigned ActiveX controls: disabled

    Run ActiveX controls and plug-ins: allowed

    Initialize and script ActiveX controls not marked as safe: disabled

    Allow the Internet Explorer Webbrowser control scripts: disabled

    Active scripting: allowed

    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->

    [File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100

    Other data-->

    Office details: {39925E49-B133-4F66-B5AD-313D699A1FC4}1.9.0027.06.1.7601.2.00010100.1.0.001x 64*-*-*-*-P4K2700426-OEM-8992662-004002S-1-5-21-2595295314-2542787543-4225730385Corporation SonyVGC-RT100YAmerican Megatrends Inc.. R0215T2 20090902000000.000000 + 000D94A3007018400F804090409Time(GMT-08:00) Standard Pacific03HPQOEMSLIC-MPC109

    Content Spsys.log: 0 x 80070002

    License data-->

    Input error: can not find script file "C:\Windows\system32\slmgr.vbs '.

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: n/a

    Beyond: 0 x 0000000000000000

    Event time stamp: n/a

    ActiveX: Registered, Version: 7.1.7600.16395

    The admin service: not registered - 0x80070005

    Output beyond bitmask:

    --> HWID data

    Current Hash HWID: NgAAAAEAAgABAAEAAQACAAAABAABAAEA6GFeeXrS2FDET5CjxF2wENabrO + LNoiqlLsihUxY

    Activation 1.0 data OEM-->

    N/A

    Activation 2.0 data OEM-->

    BIOS valid for OA 2.0: Yes

    Windows marker version: 0 x 20001

    OEMID and OEMTableID consistent: Yes

    BIOS information:

    ACPI Table name OEMID value OEMTableID value

    APIC                                   Sony                     VAIO

    FACP                                  Sony                     VAIO

    HPET                                  Sony                     VAIO

    MCFG                                Sony                     VAIO

    SLIC SLIC-MPC HPQOEM

    OEMB                                Sony                     VAIO

    GSCI                                   Sony                     VAIO

    SSDT                                  Sony                     VAIO

    The date of manufacture of your system is around September 2009, which means that your system might have are preinstalled with Windows 7, but another edition such as the home edition Premium or Home Basic edition.

    Check at the bottom of the laptop or in the battery compartment to confirm the version and edition of Windows which initially is preinstalled on your laptop, then the answer here with your findings.

  • with windows photo gallery, it is said photobase.dll not found how can I solve this nothing worked for me.

    Just at the moment where I try to open windows Photo Gallery, he said Photobase dll. not been found.  Now, what

    Have you tried to run the System File Checker tool?

    http://support.Microsoft.com/kb/929833

    You can also try to repair windows live photo gallery by clicking on start---> Panel---> Add / Remove---> Windows live essentials and selecting the repair option.

    Good luck.

  • Premiere Pro 2014 and 2015 CC hangs on import of video files. How can I solve this problem?

    Premiere Pro 2014 and 2015 CC hangs on import of video files. How can I solve this problem?

    It didn't happen until what I updated from 2014 and 2015, and none of them work now.

    I looked in these forums, tried a number of solutions that worked for others, and nothing has worked for me so far. I have the value "read-only software engine Mercury" rendering engine I tried to change the name of the folders pro Prime Minister ' 8.0' and ' 9.0 ' to ' old 8.0' and ' old 9.0 "and a few other things that I do not completely at present.»»»"

    My computer:

    computer_specs.png

    My OS: Windows 7 Enterprise Edition (service pack 1)

    The error messages:

    First pro CC 2014 (8.0)

    Signature of the problem:

    Problem event name: APPCRASH

    Name of the application: Adobe first Pro.exe

    Application version: 8.0.0.169

    Application timestamp: 536f4f89

    Fault Module name: ig75icd64.dll

    Fault Module Version: 10.18.10.3412

    Timestamp of Module error: 52e04b53

    Exception code: c0000005

    Exception offset: 0000000000158c2a

    OS version: 6.1.7601.2.1.0.256.4

    Locale ID: 1033

    Information additional 1: 88 a 4

    More information 2: 88a4aeff69948e549c460e98e3cbf27e

    3 more information: db98

    Additional information 4: db98ef4dec181ad1906ff666818d9ae2

    ====================================================

    First pro CC 2015 (9.1)

    Signature of the problem:

    Problem event name: APPCRASH

    Name of the application: Adobe first Pro.exe

    Application version: 9.1.0.174

    Application timestamp: 564dce25

    Fault Module name: ig75icd64.dll

    Fault Module Version: 10.18.10.3412

    Timestamp of Module error: 52e04b53

    Exception code: c0000005

    Exception offset: 0000000000158c2a

    OS version: 6.1.7601.2.1.0.256.4

    Locale ID: 1033

    Additional information 1: cd2f

    More information 2: cd2f7e1225ab1bc0dd4f89ec90542e56

    Information additional 3:0129

    Additional information 4: 01292334f4d6d650a5ceb0029f7e7224

    Thanks in advance for any help.

    Just a hunch.  "ig75icd64.dll" is the driver intel HD graphics.  That should narrow down your search.  You may need to reinstall/day (or if it has just updated - then push) that this driver.

  • I have can´t initialize photoshop for this reason could not load actions because an unexpected end of file was encountered. "Could not initialize Photoshop because the preferences file was invalid (removed)" How can I solve this problem?

    I have can´t initialize photoshop for this reason could not load actions because an unexpected end of file was encountered. "Could not initialize Photoshop because the preferences file was invalid (removed)" How can I solve this problem?

    I have a MacBook Pro.

    App - Adobe Creative suite 5.5

    The only application that initialize does´t is photoshop

    Solve the problem

    FAQ: How to reset my preferences?

    Thank you Jeffrey Tranberry

Maybe you are looking for