Hi, I have a toshiba tecra 5000 I downloaded updates when they try the third phase of the update download the computer stops and restarts.

I'm a newbie with this stuff so bear with me.  I updated charges, when they get to the third stage of the download the computer stops and restarts. I tried all types of restart, the system is unable to connect. now the hard drive light on the face of the computer won't lite, the laptop won't even consider itself restart any ideas

Hello

1. the updates you downloaded?
2 a successful installation of updates?
 
Follow these methods and check
 
Method 1:  If you are still not able to start the desktop computer, you can rename pending.xml and check.
Renaming or removing the pending.xml file booting from the Windows Vista disc.
a. Insert the installation disc.
b. restart your computer.
c.Press any key to load the disc.
Note: If your computer is not configured to start from a CD or a DVD, see the documentation provided with your computer. You may need to change your computer's BIOS settings.
d. choose your language settings, and then click Next.
e. in the System Recovery Options menu, click command prompt
f. at a command prompt, type the following command below and press ENTER
CD C:\windows\winsxs
g. now, type ren pending.xml pending.old , and then press ENTER.
Restart the computer and check.
 
 
Method 2:  Once you are able to boot to the desktop, follow this method.
An update is not installed successfully when you try to install the update in Windows Vista and Windows 7:
http://support.Microsoft.com/kb/949358
 
 
 
Thank you

Tags: Windows

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