Hi, I have an IPhone 4 with IOS 9.3.5 s and I can not download Whatsapp. The download button has a photo of clouds and a down arrow. Help, please

Hi, please help. I have an IPhone 4 with iOS 9.3.5 s. I can't download Whatsapp, the download button is a cloud with an arrow down. Before I used to press the Get it button installs. Please help thanks

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Hi Simbonge!

I see you are trying to download WhatsApp.  It is important to be able to download your applications, so I'm happy to help you.  The cloud icon that you see indicates that it is an application that you downloaded before.  To download, type right on this cloud icon and it should download to your iPhone.  You can read this article for more information:

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Thank you for using communities of Apple Support.

See you soon!

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