Hi, I have creative plan Cloud photography (one year, paid in advance). I installed Photoshop CC but now I get a test message has expired and asks me to provide the serial number.

How can I solve the problem? Thank you very much

Vincas + Alesius, this is due to an error of connection between your computer and our activation servers.  You want to try the suggestions by Mylenium in the #1 message.  The most common cause of this problem is the host files.   If you have specific questions about the steps listed, please post them to this discussion.

If you want direct assistance, we invite you to contact our team to contact customersupport.

Tags: Adobe

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