Hi, I just realized my disk drive does not work, can anyone help
Hi, I just realized my disk drive does not work, I never use watch cd or dvd, now I am installing a norton internet security 2012 after that I put in the cd, there is no response, anyone, please
Hello
First, try the automated Microsoft fixit at the link below.
Check if the drive works now.
If the drive still does not work, open all programs, open accessories, right-click on command prompt and select "run as Administrator". In at the prompt, type the following command and press ENTER.
sfc/scannow (Note that there is a space between sfc and /)
Let the entire process, then the output type and press ENTER.
Then, click on the Start Menu, open Control Panel and click Device Manager. Click to open the CD/DVD-ROM drives. Right-click on the drive and choose uninstall. Do not delete if requested drivers. When the device has been uninstalled click the icon 'Search for hardware changes' (usually just below help in the toolbar). Let windows reinstall the disc and see if it works now.
Kind regards
DP - K
Tags: HP HP Desktops
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My cd/dvd drive does not work, can anyone help me?
My cd/dvd drive is not listed in my computer or Device Manager, or anywhere else. When I put a disk in the laptop, nothing happens.
Hello
Have you tried all of the suggestions listed here?
http://thefreeandeasyguidetopcs.com/354/common-problems-CD-DVD-drives/
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Disk drive does not work / missing
I am trying to restore my laptop to its factory settings, but my CD player does not work. The only time wherever it seems to work is when the laptop is turned on and then a few seconds later, when I logged on it not working + open to all. on my computer the CD drive does not appear. can anyone help?
You can see the effects of an ongoing infection "hijackware. That being said, the result of your Validation check is more encouraging.
NOTE: Must have uninstalled AVG before you have installed MSE, not later! See http://answers.microsoft.com/thread/bf757e6a-e320-4a67-92bc-767e6acb26c4 (and possibly http://answers.microsoft.com/thread/87058857-d181-4019-a723-efd9a49d9275).
~~~~~~~~~~~~~~~~
[You can print these instructions for reference offline. [If a step said to restart, restart! ]
ACTIONS:
1. right click on the following link & SAVE the removal of AVG on your desktop tool: http://download.avg.com/filedir/util/support/avg_remover_stf_x86_2011_1322.exe
1B. download the Norton removal tool, save it to your desktop: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
2. close all open applications (that is, anything with an icon on the taskbar).
3. right click on the file that you saved in # 1 above and select run as administrator to run the utility. DO TAP not your keyboard until the race ends, then restart.
3B. right-click on the file that you saved in # 1 b above and select run as administrator to run the utility. DO TAP not your keyboard until the race ends, then reboot again.
4. open Internet Explorer (only!) to http://support.microsoft.com/kb/923737 & run the difficulty.
5 IMPORTANT - DON'T SKIP THIS STEP! Open Internet Explorer (only!) to http://support.microsoft.com/kb/971058 of => & run the difficulty in DEFAULT modes and AGGRESSIVE. [2]
6. restart one last time & test the functionality of your CD/DVD drive but please don't "restores [your] laptop to factory settings it is ' immediately.
Also run a manual check of updates by http://windows.microsoft.com/en-us/windows-vista/How-can-I-tell-if-my-computer-is-up-to-date
7. make sure you can update MSE manually via the button UPDATE tab UPDATE by now. (Yes, even if you updated the definitions in #6 above).
8. for reasons of security, then run a full scan of the system with MSE - do not TOUCH your computer until the scan ends. Let it run all night, if necessary.
9. response to this post with a sometimes the outcome of the MSE analysis status report.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Comment: If push comes to shove, it is there is a hidden partition restore (not to be confused with the restoration of the system) you can use to do a clean install. Understand that if the hard drive does not work because of a hardware failure, a clean install will NOT repair.
[Under the guidance of correct a few typos]
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my disk driver does not work or even showed that I have have I have the driver on my compyter
on 'My computer', it shows same (on hard disk drivers) I have a driver cd, and when I put a CD looks like it's trying to work, but nothing happens.
How to fix this?
Hello
Did you of recent changes to the computer?
This problem may occur if one of the following scenarios is true:
1. pilots of filter in the CD and the DVD storage stack are not migrated successfully to Windows 7.
2. you uninstalled CD software that fails to withdraw properly in the registry.
3. that you have installed a software that adds filter drivers in the CD and the storage stack of DVDs that interfere with existing filters.I suggest you first click "Run now" article.
Your CD or DVD drive cannot read or write media
http://support.Microsoft.com/mats/hardware_device_problems/en-usIf this does not work, manually follow the steps indicated below the articles.
The CD drive or the DVD drive does not work as expected on a computer on which you updated for Windows Vista/7
http://support.Microsoft.com/kb/929461Registry warning
Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
Back up the registry
http://Windows.Microsoft.com/en-us/Windows7/back-up-the-registry
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My Acer 5745 laptop crashed, my backup boot drive does not work. The laptop was running Windows 7 when I bought new in November 2010. Y at - it somewhere that I can download a floppy or a recovery disc? 'The Source' store where I bought will not help, they said they had to go back to Acer and it could take up to two months to return to a charge of about $170.
Thanks for any help, someone might be able to give.
A laptop bought at that date will still be under warranty, there should be no costs involved, contact Acer technical support.
I guess by the backup startup disk, you mean the set of recovery disks you did when you first used the PC?
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HP Pavilion: Disk drive does not work even after I have installed and uninstalled
Hello
The disk drive on my laptop does not work. It does not recognize the CD or DVD. I tried to go into the currency manager and uninstall the drive and scan the image but it does not work.
This error appears when I look at the properties of disk drives:
Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19).
I don't know what else to do.
Thank you.
Hello
Try the rest of the procedure to the title of the subheading resolution - method 3: manually difficulty corrupt registry entries on the link below to remove upper and lower filters and see if that helps the issue.
http://support.Microsoft.com/kb/982116
Kind regards
DP - K
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the right of my aspire one laptop, model number kav60 notebook pc does not work after restoring to factory condition.can help you?
Hello
After you have reinstalled the operating system, you must download the latest drivers and software updates for it to Acer.
http://support.Acer.com/us/en/product/default.aspx
See you soon.
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Right click on 'My computer' / select 'manage '.
Under "Services and Applications", select 'Services '.
Check to see if the "Print spooler" service is "started" and "Startup Type" is set to "auto".
Also check if the 'RPC Remote Procedure Call () service is also "started" and "Startup Type" is set' auto.
J W Stuart: http://www.pagestart.com
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I can't play discs or load programs on the disk, the disk drive does not work
My disc drive won't play music discs, or program.
Hi shaymoss,
1 when was the last time it was working fine?
2. did you of recent changes on the computer?
3. what happens when you insert the disc in the drive?
4. What is the number of the brand and model of the player?
See the Microsoft article below and run them the fixit tool available, check if it works.
Try the manual steps, mentioned in the article, if the fixit tool does not fix the problem.
Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.Microsoft.com/kb/982116
Check the status of the disk on the computer by using the Device Manager and after return with details.
How to solve the problems of hardware with Device Manager
http://www.Microsoft.com/windowsxp/using/Setup/learnmore/devicemgr.mspx
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I need help my dvd drive does not fixing can someone help plz
Windows cannot load the driver for this hardware device. The driver may be corrupted or missing. (Code 39)
That's what he said then someone can you please help me I have try everything I know not how.
Run this . This can occur if you install daemontools or roxio program
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I have our computer server set to a static ip address, because our printers work on the network. Every time I try to connect to the internet Windows tells me "the DNS server is not responding. Can someone help me?
It is a forum for specific consumers. You will find the Windows Server support in these forums: http://social.technet.microsoft.com/Forums/en/category/windowsserver
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I uninstall and reinstall still the same excellent firefox work sonetimes it starts even from when I try to log on to a site.
Idid with no ad - ons still the same extension.
Someone knows what to do in this case?
Hello
Welcome to the community forums of Microsoft and thanks for posting the question. According to the description, you get a warning: unresponsive script while working with Firefox.
It must be quite difficult when things do not work as expected. Please answer a few questions to refine the question.
1. do you have web-based Webroot antivirus program or modules installed on the computer?
2. are you aware of changes to the computer before the show?
3. have you checked the issue with Internet Explorer?
4. is this point limited with all or a specific Web site? When you get this error message?
I suggest to read this article in Firefox and perform the steps mentioned.
http://support.Mozilla.org/en-us/KB/warning-unresponsive-script
If the problem persists, I suggest you to report the issue to another Department for assistance:
Firefox support forums
http://support.Mozilla.org/en-us/questions/new
Hope this information helps. For any help about Windows, you can still post on the Microsoft Community Forum.
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Disk drive does not open. What is a girl to do?
I've been ripping CDs to music on computer, and now my drive doesn't open. Can you help me solve this problem?
Hello
If they don't help then check with the manufacturer of the system or in support of the Drive manufacturer,
their documentation online and drivers and ask in their forums (if any) on the known issues.The drive is just stuck?
For the readers of the status bar:
Sometimes they get stuck. There is a small hole on the front of the CD drive that you can stick a
a paper clip that will release him and the reader to open.Create a trombone in car Opener
http://pcsupport.about.com/od/tipstricks/HT/ppdropen.htmOpen a CD/DVD player with a paper clip.
http://www.josepino.com/?open_cd-dvd_paperclip=================================
For the readers of the slot:
Check with the manufacturer of system on how do to eject the disc.
Dell xps m1330 dvd drive will not eject cd inside<-- check="" these="">-->
http://www.FixYa.com/support/t2643828-dell_xps_m1330_dvd_drive_will_not_ejectBe careful as you may damage the player using the method below:
You may need to get the driver to work 1 However, this could still work.
http://www.tech-tweak.NET/2009/11/how-to-eject-STUK-DVD-from-slot-load.htmlThe method used on the Mac could work
http://www.YouTube.com/watch?v=wpWieIoBBrkHow to disassemble the laptop (Dell XPS M1330)<--- voids="" any="" warranty!="" this="" is="" an="">--->
http://ahwee.com/how-to-disassemble-laptop-Dell-XPS-M1330Also have heard double tape on a credit card or play can work.
===========================================================
If necessary:
Follow these steps to remove corruption and missing/damaged file system repair or replacement.
Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN
sfc/scannow
How to fix the system files of Windows 7 with the System File Checker
http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.htmlThen run checkdisk (chkdsk).
How to run check disk in Windows 7
http://www.SevenForums.com/tutorials/433-disk-check.html==========================================================
After the foregoing:
References to Vista also apply to Windows 7.
Step 1: Please do all the same underneath if you did some before as is often total
a process that solves the problem.Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
below.
Then, work your way through these - don't forget the drive might be bad, could be a coward
cable or slight corrosion on the contacts (usually for a laptop) and other issues.Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr FixitTry this fix manually if the Fixit 314060 does not work
http://www.pchell.com/hardware/cd_drive_error_code_39.shtmlYour CD or DVD drive is missing or is not recognized by Windows or other programs-
a Mr Fixit
http://support.Microsoft.com/kb/982116The DVD player does not work after installing Windows 7
http://support.Microsoft.com/kb/975270/The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
Windows Vista
http://support.Microsoft.com/kb/929461When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.Microsoft.com/GP/cd_dvd_drive_problemsCD/DVD drive does not appear in Windows Vista, or you receive this error during Windows Vista
Setup after booting from the DVD (AHCI)
http://support.Microsoft.com/kb/952951
Drive CD - R or CD - RW Drive is not recognized as a recordable device
http://support.Microsoft.com/kb/316529/Hardware devices not detected or not working - A Mr Fixit
http://support.Microsoft.com/GP/hardware_device_problemsAnother possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
ends. Remove and replace, do not just tight. For laptops, you can often clean power and
contacts data with a pencil eraser.Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
manufacturer of device to see if there is a firmware or drivers for your drive if necessary.===============================
Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
do it right.Did you follow the Troubleshooting Guide for the reader who still does not work? There are
the entries in registry that the troubleshooter does not solve and those who "might" be the cause.Check with your Maker system and a device for the two possible firmware updates and the
correct registry entries for your car.Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
the parameters.HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
-----------------------------------------------------------------------
You can probably find more info here and maybe even the exact registry settings for your
CD/DVD drive someone with the same model.Forums - a lot of expert real help
http://Club.myce.com/CD/DVD units
http://www.myce.com/storage/Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
nothing change) - find the DevManView device and then make a right click on it free in RegEdit.DevManView - free - an alternative to the standard Windows Device Manager, which displays
all devices and their properties in flat table, instead of the tree viewer
http://www.NirSoft.NET/utils/device_manager_view.htmlI hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="">-><- mark="" twain="" said="" it="">->
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I have install vista and I want to convey in the USB key... because my dvd drive does not work... Please tell me what I need to do
Please send your reply to my email id, or post it here...Hello
Vista is not designed to be installed like this.
But others led to ways to do so.
This may interest you on this subject:
"How to create a USB of Vista Installation key '
http://www.Vistax64.com/tutorials/181538-USB-bootable-Vista-installation-Flash-thumb-drive.html
Google will help you in this matter.
See you soon.
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Hello all Toshiba people.i have recently bought a Toshiba Satellite 2430 for a very good price. One thing the carpet * a DVD - ram Uj - 810 drive does not work when I put in any type of cd or dvd, I get this error
F:\ is not accessible.
The request could not be performed because of an i/o error.I talked to my local computer Wizz and does everything that he suggested to the letter and still the same problem. He suggested updating the bios drivers and the only way to do that is on a disk drive that she cannot take the an or a CD or dvd drive is not working. Can you please help me!
Begging you a lot
Michael BorgerIn my view BIOS update will not change.
I assume that the reader has worked in the past with the same BIOS version
It is a drive hardware problem or some registry keys are corrupt.I think that it s a hardware malfunction may be a matter of lenses.
But try this;
Remove the drive from Device Manager and shut the laptop computer. After restarting again the operating system should recognize the drive again. Then you can check the functionality.Otherwise, you can remove the disk from the laptop, and then start the laptop without the drive. Then stop the laptop, put the drive in the notebook and start over.
The firmware should again loads.But if these procedures help t, I don t see it differently as for replace the drive
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