Hi I'm trying to change my payment information to update a new credit card to ensure my service is not interrupted, but it isn't allowing me to do - please help
Hi I'm trying to change my payment information to update a new credit card to ensure my service is not interrupted, but it isn't allowing me to do - please help. I have connected, but there's no need to change my details or add a new card online
Hi johpulp,
Please see this link for the FAQ:manage your membership and your payment. Cloud Creative
You can update manually by following the steps in this FAQ, or you can access our support chat: http://adobe.ly/19llvMN
Kind regards
Florence
Tags: Adobe
Similar Questions
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I had a plan that expired because I changed my credit card number. Now, I've updated my new credit card number. I have already Lr and PS installed on my PC. Do I have to re - install or can I use normally?
You should be able to use them as long as you connect.
Sign out, sign in | Creative office cloud app
http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html
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I used 129 usd with couse anaccident I didn't know that my dads credit card has been connected
It has been connected couse I used on another game, then its
already connected so I need money I have not used anything else for I have buyed and I want my dads back money / my money
Please help me
Nobody here can help you. We are just other users as you are. You can contact the support iTunes Store here, but they are not obliged to refund you, as all sales are final in Apple digital stores. Explain what you were doing and ask for their help.
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How can I change my payment information
How can I change my payment information, I got a new card but cannot see how add/remove cards
On your phone you can do so by tapping your id in settings > iTunes & App Store by typing "show the apple ID" on the popup and connecting the account, or you can do this via the shop > menu option view the account on iTunes from your computer: change or delete your Apple ID - Apple Support payment information
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How to collect the payment with a new credit card info?
Hi guys
I bought the plan of creative photography of Cloud (a year) in June or July, and it cost RM29.99 per month.
I used my brother's credit card payment. Of course, he knew about it and all payment went well until the payment of this month (September). what respect 09/04/16.
My brother forgot to inform me that he had changed to a new card and adobe could not make me pay for this month, so they send me an email on my payment failed. Today, I had just updated his new credit card info and deleted the old, and the question is how can I pay adobe the payment? It will automatically reload his new card or there's a manual way to pay? Everyone facing the same problem?
It's adobe email send me:
Your creative cloud membership has been paid to free because we were able to charge the credit card. Update your payment information to your paid subscription.
Thank you guys
A few changes/Verify account https://forums.adobe.com/thread/1465499 links that can help
-Credit card https://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-cr creative - cloud.html
or
Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
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I have a new card, I try to change my payment information, the system will not let me. Let's not say address. Ive tried several ways to enter address >?
Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific time) <===>===> NOTE DAYS AND TIME
Don't forget to stay signed with your Adobe ID before accessing the link belowCreative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html -
Hi, im not able to change my method of payment from paypal to a valid credit card, help.
This is an open forum, not Adobe support... below to connect with Adobe personnel to help
While the forums are open 24/7 you can't contact Adobe support at any time
Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
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Hi team! I would like to change my payment information, but I can't. I need to change the address of the United States to the Russia. my VISA card also has a Russian address. Thank you! Best!
You must contact the technical support for this.
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If he continues to not try to use a different browser.
https://helpx.Adobe.com/contact.html?step=ZNA_account-payment-orders_stillNeedHelp
Concerning
Stéphane
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Cannot change my payment information.
Trying to get a new credit card number and nothing happens. The new map was fresh with $1 a few times, but the details of paypent remain the same.
An error message appears saying that there is a problem with my address.
I can't put the right address, because I have to choose a State to the United States. I live in the any donation option choose another place than in the United States and other countries.
Armen, please respond to the private Message that I sent you so that we can help you properly.
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Problems with the new credit card payment
I have CC buoght in last September. A few weeks ago system tried to obtain payment for a membership next year, but in my account settings was old credit card which was empty at that time there already. I changed my payment settings and add the new card, but the system won't take payment of this card and close my membership.
How can I fix? I need to work! Get my money and give me my membership!
* FryShutUpAndTakeMyMoney.jpeg*=)
Hi Ty,.
Can you please contact the support for this issue through https://helpx.adobe.com/support.html#/top_products
Concerning
Stéphane
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Ideas:
- When you install the 2007 Microsoft Office Suite Service Pack 2 (SP2), I still received the error code 646... I tried to download the RegCure as advised, but the problem still exists... Please help me with this problem... Thank you
I tried to download the RegCure as advised, but the problem still exists...
Who advised you to 'download... '. RegCure? Doing so could only worse issues! If you ever think that your registry database must be cleaned, repaired, boosted or optimized (it isn't), read http://aumha.net/viewtopic.php?t=28099 and draw your own conclusions.
See http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/6e716883-7af4-4a9f-8665-2f4dd57eee8d ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft
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I'm trying to install internet security but do not remember my user password so I can't continue please help
Hello Diane Challender,.
Thank you for your message. Unfortunately, the technical support engineers Microsoft cannot help you recover the passwords of the files and Microsoft who are lost or forgotten product features. For more information about this policy, please see the sticky below:
See you soon
Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.
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Hi guys, I had a problem with the monthly payment, it is written that my credit card data are no longer available, but my credit card is still valid until the 04.16 I olny a few days to fix this, is there another way to make a payment?... and how I can do?
Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
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I installed Photoshop and Lightroom CC programs by creative cloud, but after 30 days expired programs. The payment is in discount on my credit card. I can't open these programs because Adobe ask activation or the code number.
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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Need to change my payment information, but has an Italian post code that is signed as invalid
Hello
I tried to change my details of payment from one card to the other.
first I was wondering, why I have to pay 21 books in America the student payment cloud version FRO creative is $ 19.99, which is 13 pounds?
If I had to pay with my card american, could pay $ 19.99 instead of 21 books?
The second question is: I am trying to pay with a different card English (lloyds) who has an Italian billing address... so when I am asked to enter the post code higlights it as not valid.
I need to change the mode of payment... What can I do?
Hello
You will need to contact support by calling/chat for this request.
* Be sure to stay connected with your Adobe ID before accessing the link above *.
Kind regards
Sheena
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