Hi, my Aspire Z5600 is stuck on the Windows re - screen and I can't use the USB keyboard screen

Hi, I hope someone can help with a problem I have with my Aspire Z5600 all in one computer. I can't restart the machine because it is blocked on the page re-loader of Windows when I try to reboot.

The screen is grey anthracite dark with white writing and gives me two options, to select one of the options that I would need to use the arrow keys on the keyboard and press ENTER to the action of the selection. The problem is fashion seems to be invalid the USB ports and the touch screen, so I can't select and option of each key board or screen and it will not pass, is just stuck on the screen, making the computer unusable.

Can someone give me a solution to remedy to this problem please?

USB should work even in this form, have you tried another keyboard?

Tags: Acer Desktops

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