Hi, since I updated the new Version 9, my internet closes intermittently for no reason or report, it seems to be suspended for an extended period. Can someone help me with this, the system I'm using is Windows7. Thanking you in advance, Rgds Arthur

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• I get the following error message "Windows - no disk Exception processing Message c0000012 parameters 75b6bf7c 4 75b6b7c 75b6b7c" can someone tell me what this means and how get rid of? Thank you!

  I get the following "Windows - no disk Exception Message c0000013 processing error message
  Parameters 75b6bf7c 4 75b6b7c 75b6b7c"can someone tell me what this means and how get rid of? Thank you!

  * UNPLUG ALL USB DEVICES AND NON-ESSENTIAL TO THE COMPUTER

  If you can, I suggest that you try the following:

  {THE PHASE 1}

  1. click on START

  2. click on "all programs".

  3. click on "Accessories".

  4. click on "system tools."

  5. click on "system restore."

  6 follow the prompts shown to restore your system to a date before the problem started. Although the system restore does not target the personal data, it is recommended that you back up all data such as music, photos and documents in case something is not bad.

  {THE PHASE 2}

  If this does not work, I could do this:

  Reach:

  http://support.dell.com/support/downloads/format.aspx?c=us&l=en&s=gen&deviceid=308&libid=1&releaseid=R45081&vercnt=10&formatcnt=0&SystemID=DIM_PNT_P3C_4100&servicetag=&os=WW1&osl=en&catid=-1&dateid=-1&typeid=-1&formatid=-1&impid=-1

  Follow the instructions to download the version (diskette) indicated secondary. This will require a floppy disk. If you don't have one available, skip this step. Unfortunantly, given the age of this system, they do not offer executable for use within Windows automatic update.

  {THE PHASE 3}

  Reach:

  http://support.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=R42764&SystemID=DIM_PNT_P3C_4100&servicetag=&os=WW1&osl=en&deviceid=1039&devlib=0&typecnt=0&vercnt=1&catid=-1&impid=-1&formatcnt=1&libid=8&typeid=-1&dateid=-1&formatid=-1&fileid=50179

  Download the patch and install it. Then, restart your computer.

  Reach:

  http://support.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=R53986&SystemID=DIM_PNT_P3C_4100&servicetag=&os=WW1&osl=en&deviceid=1039&devlib=0&typecnt=0&vercnt=1&catid=-1&impid=-1&formatcnt=1&libid=8&typeid=-1&dateid=-1&formatid=-1&fileid=63977

  Download the patch and install it. Then, restart your computer.

  Let us know what happens

  Thank you!

  Ryan Thieman
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• I tried to install LR 6 of the CD. After some problems with my Adobe ID, I typed in my serial number, then he told me... OS is not fullfill is the requirements.my OS Win 7 64 bit system. can someone help me with this?

  I tried to install LR 6 of the CD. After some problems with my Adobe ID, I typed in my serial number, then he told me... OS is not fullfill is the requirements.my OS Win 7 64 bit system. can someone help me with this?

  See the link below:

  trying to install lightroom 6 on windows 7 continues to receive operating requirement not met windows vista not supported

• Windows the dates that I am up to 22 gigabytes off 69.5 gigabits on drive D. Can someone help me with this problem so I don't run out of space

  original title: windows dates

  on my computer windows vista home basic, is Drive - D were all my windows updates are stored. I do not stor photos or other long-term files on my computer.
  I ' am up to 22 gigabytes of 69.5 gigabits on drive D. Can someone help me with this problem so I don't run out of space.
  Also all update my windows go back as far as the year 2008. Note-windows update are the only element which appear on the D drive and also when I backup windows is were I notice less space on this drive. Is there something I can do so I don't run out of space on this drive?
  could someone help me with this problem.

  I have found, do not delete the old windows updates.
  they could corrupt your entire system.

• Try to get the slide show gadget extend in the background as a banner or a footer, can someone help me with this?

  Try to get the slide show gadget extend in the background as a banner or a footer, can someone help me with this?

  You can use the full width slide show on master so it would show in the background of the page.

  Thank you

  Sanjit

• I have a Dell Inspiron Mini Windows 7 starter from a pawn shop and it has the previous owner on this subject and I can not log on because I need there password. Can someone help me with this?

  I have a Dell Inspiron Mini Windows 7 starter from a pawn shop and it has the previous owner on this subject and I can not log on because I need there password. Can someone help me with this?

  The only safe option is to perform a factory restore. If you do not, then you are likely to be confronted with a machine that is seriously infected or was hacked. Have a look here for instructions:

  http://support.Dell.com/support/topics/global.aspx/support/KCS/document?c=us&l=en&s=Gen&docid=DSN_336966&isLegacy=true

• I am trying to build a DVD menu, but whenever I click on the button "Toggle the display of the menu" options I get no picture and I am unable to create a menu. Can someone help me with this?

  I am trying to build a DVD menu, but whenever I click on the button "Toggle the display of the menu" options I get no picture and I am unable to create a menu. Can someone help me with this?

  You need to install the library separately:

  http://helpx.Adobe.com/Encore/using/download-library-content.html

• When I install CC15 it does not install Acrobat, can someone help me with this (the installation routine)

  When I install CC15 it does not install Acrobat, can someone help me with this (the installation routine)

  Check that your current account (and only the adobe, used in the next step id is good) by logging in here and check the status of your subscription, https://www.adobe.com/account.html

  then, if it's current, disconnect and then back to your client application using the adobe with the link above in cc id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

• What should I do to be able to view a mime type of PDF on my computer keep get error msg saying microsoft does not recognize the file name extension can someone help me with this problem please

  Can u please help me

  You have PDF reader software on your computer? for example:-Adobe Acrobat Reader?

  If this isn't the case, you can get it free from Adobe.

  Waiting for your response.

  Thank you and best regards.
  codescientist

• When you try to uninstall a program, I get the message setup.exe has stopped working, can someone help me with this problem

  I'm trying to uninstall a printer, but only part of it was uninstalled, there are 2 parts more than the necessary printer uninstalled and I get the message setup.exe has stopped working

  Hello

  ·         Faced with this problem specific to uninstalling the application with the printer, or with another application?

  ·         What is the brand and model of the printer?

  You can follow the method below and check if it helps.

  Method 1:

  I would say as you put your computer in a clean boot state and check if it works.

  How to troubleshoot a problem by performing a clean boot in Windows

  http://support.Microsoft.com/kb/929135

  Note: Don't forget to reset the computer to start as usual, once the problem is resolved. Follow step 7 on top of the kb article.

  Method 2:

  I suggest to install the application printer again and then try to uninstall it, if only the problem is specific to the printer.

  http://Windows.Microsoft.com/en-in/Windows-Vista/uninstall-or-change-a-program

  Hope this helps,

• Photoshop updates keep failing without explanation.  Can someone help me with this!  I can't find any useful content anywhere on the web... or here.

  Got a new computer, Photoshop disabled on the former, then downloaded and activated without any problems on the new computer.  He checked automatically updates available, and when he finished treatment through them, he said that everything has failed.  He suggested the problem setting in the list, but there is no error code and no problems listed. I am at a loss...  Have tried both a download and it does not help.  Of course this doesn't seem to be a recurring problem with many versions of Photoshop, but I can't seem to find a viable solution to my problem.

  Usually updates fail on the CS3 to CS5 series because of an outdated Adobe Application Manager.

  Visit this link:other downloads download and install the update to AAM for your Mac or PC. Restart your PC, open Photoshop and then try the updates again.

  Gene

• I just downloaded the add-on 'take a break', but I can't see an icon anywhere on my screen. Can someone help me with this? I would be very grateful... :))

  The add-on 'take a break' sounded like something I needed so I got the add-on, but do not seem to see an icon or something like it... any advice would be appreciated... :))

  You normally have the bar displayed at the bottom of the window module? You can use Ctrl + / to put it on and outside, or right click on an empty area of the tab bar and choose it from the pop-up menu.

  To change settings of the extensions, you should be able to use this tab to get to the Options button:

  Firefox orange (or the Tools menu) button > addons > Extensions category

  A little luck?

• my computer was off which I never do. Now, I can't remember my password to access the computer. Can someone help me with this

  I forgot my password to get on the computer. Do not know how to retrieve

  Hi CLala,

  You can follow this link & check if it helps.

  How to connect to your Windows XP-based computer if you forget your password or if your password expires

  Note: Check out this article which describes the missing Microsoft strategy, lost, forgotten, or incorrect password.

  Microsoft's strategy concerning lost or forgotten passwords

  Hope the helps of information.

  Concerning
  Joel S
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• get an error message: "Web page Message: out of memory at line 6. can someone tell me what this means and how to fix it? Thank you.

  There is no real detail.  It started just happening tonight when I signed on.

  Hello

  1. what internet browser do you use?
  Hello

  1. have you made changes on the computer recently?

  Method 1.
  First of all I would ask you to uninstall toolbars and check. You can check in Add or remove programs in Control Panel.

  Method 2.
  a. refer to the article below for steps optimize internet explore. Check if the problem occurs without modules mode as explained in the article below.
  http://support.Microsoft.com/kb/936213

  b. If nothing works to solve the issue try reset Internet Explorer.
  How reset internet Explorer?
  http://support.Microsoft.com/kb/923737
  IE reset warning:
  Please note that reset the settings of Internet Explorer running resets all of the settings defined by the user, including those established by the installed extensions, toolbars and other add-ons for IE by default. This includes all the security, privacy and settings area. Also this will erase browsing history, delete all temporary Internet, cookies, form data files and especially all the passwords.

  I hope this helps.

• I am unable to use my silverlight to transfer your photos, can someone help me with windows 7, please

  I got my pc with windows 7 6 months ago, but I've never been able to upload photos by email as an attachment. Can someone help me with this problem. I'm very very grateful.

  Hi sidneymoo,

  Thanks for posting your query in Microsoft Communities. The problem description, I understand that you are not able to attach photo with emails. Provide the following information for the better understanding of the issue:

  • Did you do changes on the computer before the show?
  • What mail client do you use?
  • What is a webmail or an email client?
  • You get the error message?

  I suggest you to update the latest version of Silverlight and check.

  http://www.Microsoft.com/getSilverlight/get-started/install/default.aspx

  If the problem persists, contact the support of Silverlight for more help and information.

  http://social.msdn.Microsoft.com/forums/en-us/category/Silverlight

  Thank you.