Hi, usbscan.sys unloaded without canceling operations.

Hello

I use a Canon printer + scanner. When I try to update the driver for it, I get a BSOD. I analyzed the dump file and this what I got:
DRIVER_UNLOADED_WITHOUT_CANCELLING_PENDING_OPERATIONS (it)
A driver unloaded without cancelling the timers, DPC, worker threads, etc.
Broken driver's name appears on the screen.
Arguments:
Arg1: f3e45318, memory referenced
Arg2: 00000008, value 0 = read operation, 1 = write operation
Arg3: f3e45318, if not zero, the address of the instruction that refers to bad memory
address.
Arg4: 00000000, code internal Mm.
Debugging information:
------------------
WRITE_ADDRESS: f3e45318
FAULTING_IP:
Usbscan + 318
f3e45318?              ???
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: INTEL_CPU_MICROCODE_ZERO
BUGCHECK_STR: 0XCE
Nom_processus: UtSrRedirector.
IP_MODULE_UNLOADED:
Usbscan + 318
f3e45318?              ???
LAST_CONTROL_TRANSFER: from f3f20a24 to f3e45318
STACK_TEXT:
WARNING: Frame IP not in any known module. Sequence of images may be wrong.
f3f209f0 f3f20a24 804f06f6 00000000 817312b 8 + 0 x 318
f3f209f4 804f06f6 817312b 8 00000000 f8af5b10 0xf3f20a24
f3f20a24 f713ad6b 81b822c8 81ad3eec 00000000 nt! IopfCompleteRequest + 0xa2
f3f20a4c f712d757 00000000 00000000 81ad3e00 wdf01000! FxRequest::CompleteInternal + 0 x 379
f3f20a68 f889b06a 00000000 00000000 wdf01000 81b822c8! imp_WdfRequestComplete + 0 x 108
f3f20a7c f889cde0 00000000 00000000 UtSrDtuBusAndSrUsbDevice 7e47dd30! EvtIoCanceledOnQueueDevice + 0x5a [c:\printer_driver_freeze_2.5.x\drivers\utsrdtubusandsrusbdevice\main.c @ 61]
f3f20b04 f889c962 7e52c1f8 7e508c58 UtSrDtuBusAndSrUsbDevice 00000000! EvtUtSrDtuBusChildListCreateDevice + 0xc00 [c:\printer_driver_freeze_2.5.x\drivers\utsrdtubusandsrusbdevice\main.c @ 634]
f3f20b74 f7147072 7e52c1f8 7e508c58 UtSrDtuBusAndSrUsbDevice 00000024! EvtUtSrDtuBusChildListCreateDevice + 0 x 782 [c:\printer_driver_freeze_2.5.x\drivers\utsrdtubusandsrusbdevice\main.c @ 542]
f3f20b98 f71483d0 7e52c1f8 7e508c58 00000024 wdf01000! FxIoQueueIoInternalDeviceControl: call + 0 x 30
f3f20bc8 f714a9ac 7e508c58 81af73a0 81ad3e00 wdf01000! FxIoQueue::DispatchRequestToDriver + 0x31d
f3f20be4 f714ba36 81ad3e00 81ae7698 00000000 wdf01000! FxIoQueue::DispatchEvents + 0x3be
f3f20c04 f714d824 81af73a0 81abfd10 81acbd78 wdf01000! FxIoQueue::QueueRequest + 0x1ec
f3f20c28 f713ca3f 81ff9940 f3f20c58 804ee199 wdf01000! FxPkgIo::Dispatch + 0x27d
f3f20c34 804ee199 81b 12040 81ff9940 806D 2070 wdf01000! FxDevice::Dispatch + 0x7f
f3f20c44 80574ed0 81ff99d4 81abfd10 81ff9940 nt! IopfCallDriver + 0 x 31
f3f20c58 80575d8b 81b 12040 81ff9940 81abfd10 nt! IopSynchronousServiceTail + 0 x 70
f3f20d00 8056e5de fc 000000 00000000 00000128 nt! IopXxxControlFile + 0x5e7
f3f20d34 8053d7a8 fc 000000 00000000 00000128 nt! NtDeviceIoControlFile + 0x2a
f3f20d34 7c90e514 fc 000000 00000000 00000128 nt! KiFastCallEntry + 0xf8
00000000 00000000 00000000 00000000 0x7c90e514 00bffd4c
STACK_COMMAND: kb
FOLLOWUP_IP:
Usbscan + 318
f3e45318?              ??
?
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: usbscan + 318
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: usbscan
Nom_image: usbscan.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 0
FAILURE_BUCKET_ID: 0xCE_usbscan + 318
BUCKET_ID: 0xCE_usbscan + 318
Follow-up: MachineOwner
---------
How to understand why usbscan.sys unloaded? Why a driver would be unloaded
? Is it unloaded when a device resets?
Also, you can make any unload usbscan.sys process? Is that possible, or it can only discharge on its own?
Thank you
Sowmya

This might help-

http://www.techtalkz.com/Microsoft-device-drivers/282913-driver_unloaded_without_cancelling_pending_operations-print.html

It can happen when drivers are corrupted.

Tags: Windows

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