Hibernation / sleep disabled features

Hi, I bought a year of Mid-last Acer Aspire 5560 G computer laptop with Windows 7 pre-installed on it. Both the sleep and Hibernate functions have recently abandoned at work and options for these are grayed out, outside, in the start menu. Closing the lid does not put the computer is asleep. I learned I needed a newer version of the updater from Acer (which would be compatible with windows 7) around the same time but installation that has not helped. I also tried the command prompt: [powercfg.exe /Hibernate on] to which the response was "an internal system component has disabled hibernation. Anyone able to help?

Hi Jared,

Welcome to the Microsoft community. According to the description, the prolonged sleep/standby option is disabled. Provide the following information:

·         You get the error message?

·         Did you do changes on the computer before the show?

I'll help you with this problem. I suggest you follow the steps in the article.

Windows 7 is not going to sleep

Sleep and extended: frequently asked questions

I hope this helps. Let us know if you need help with Windows related issues. We will be happy to help you.

Tags: Windows

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