His cup - cannot turn on

The sound icon is with muting and and clicking on it does not erase the 'secret' or display the volume bar.  When calling up the HP Support Assistant, he States:

ATI High Definition Audio Device - active - Version AtiHdmi.sys of the 5.0.7000.4 driver

IDT High Definition Audio CODEC - Errorr (52) - stwrt64.sys Version 6.10.6276.0

Walker also clicking on the sound icon windows says that it dectects a problem, but does not offer a solution.  I have a HP Pavilion dv6 running Windows 7.   Anyone has any ideas please?  Thank you.

Hello

Kathy1222 wrote:

As requested (even if the label is not quite identical to the photo - cell about 1 year old):

Product - VJ342EA #AB9

Model - dv6-020sa

Windows 7 64 bit

The sound was stopped abruptly, works fine, don't know when, but I've always done the updates from HP, when they have developed, so, if a file/driver has been corrupted then?

Try this driver. There are also versions available to the support page for your laptop. Look in the driver - Audio section.

Best regards
ERICO

Tags: Notebooks

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