HL-Dt-St DVD RAM GSA - 4167 went to Hl-Dt-St DVD RAM GSA-4167 ATA Decive

My computer is showing that I have two CD drive Hl-Dt-St DVD RAM GSA-4167 went to have ATA Decive and I can not format CD

Hello

·         Were there any changes made to your computer until the problem occurred?

·         Where exactly do you see the information on the two CD players that seems to be present on your computer?

·         How many CD players are physically installed on your computer?

·         What kind of CD you are trying to get in shape is that of a rewritable CD?

·         What is the error message or the error code that you get when you try to format the CD?

Provide us additional information, as appropriate. So that we can help solve you the problem on your computer.

Tags: Windows

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  • HL-DT-ST DVDRAM GSA - T40N ATA Device works like a CD player. It is supposed to be a DVD player?

    Hello

    First of all, I would like to thank you in advance for your help.

    I had the problem of my HL - DT - ST DVDRAM GSA - T40N ATA Device not reading anything into the drive and removed the filters. It is still not working properly, and it's the rare occasions when he did (after hitting enough lol) and I needed it to work again. I disabled the device and rebooted before her reactivation. Although it works now it has unfortunately fizzled. It is now only installed as a CD player and it used to be a DVD player. Before it stopped working TI played DVD 100% fine as well so it should be good.

    Here is some info on my laptop:
    Model: Acer Aspire 5920
    OS: Vista Edition Home Premium
    RAM: 3 GB

    If you are in need of any more information do not hesitate to ask!
    Thank you
    Jack

    Hello

    You have disk problem as the CD/DVD is actually 4 discs in 1 case (burn CD & DVD and CD and DVD read).
    Therefore, it is not unusual for 1 or 2 rooms with not so work that others do it properly.

    Several good info here:
    http://Club.cdfreaks.com/

    Notes on the troubleshooting and repair of readers of compact disks and CD-ROM Drives
    http://www.repairfaq.org/repair/F_cdfaq7.html#CDFAQ_014

    -----------------------------------------------------------------------

    Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
    Update the drivers (this will probably do nothing) - then RIGHT click the drive - UNINSTALL - REBOOT
    This will refresh the default driver stack. Even if the reader does not appear to continue below.

    Then, work your way through these - don't forget the drive might be bad, could be a loose cable or
    slight corrosion on the contacts (usually for a laptop) and other issues.

    Your CD or DVD drive is missing or is not recognized by Windows or other programs
    http://support.microsoft.com/kb/314060 - a Mr Fixit

    The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
    http://support.Microsoft.com/kb/929461

    When you insert a CD or a DVD, Windows Vista may not recognize the disc
    http://support.Microsoft.com/kb/939052

    Your CD or DVD drive cannot read or write media - A Mr Fixit
    http://support.Microsoft.com/GP/cd_dvd_drive_problems

    CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
    http://support.Microsoft.com/kb/952951
    Drive CD - R or CD - RW Drive is not recognized as a recordable device
    http://support.Microsoft.com/kb/316529/

    Hardware devices not detected or not working - A Mr Fixit
    http://support.Microsoft.com/GP/hardware_device_problems

    Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
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    Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
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  • Drives__Driver of standard CD-ROM: HL-DT-ST DVD + RW GSA-T21N ATA Device__Don ' t see games or media disc

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    Hi GJMac1956,

    Run the fix it from the link below and check if this can help: your CD or DVD cannot read or write media:http://support.microsoft.com/gp/cd_dvd_drive_problems

    Make sure you have updated firmware for the device, you may refer the below link:http://support.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=R172547&SystemID=LATITUDE%20D620&servicetag=&os=WW1&osl=en&deviceid=15207&devlib=0&typecnt=0&vercnt=3&catid=-1&impid=-1&formatcnt=0&libid=32&typeid=-1&dateid=-1&formatid=-1&source=-1&fileid=234725

    With regard to:

    Samhrutha G S - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.

  • What is HL-DT-ST DVDRAM GSA-4084N ATA Device?

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    He has "HL-DT-ST DVDRAM GSA - 4084N ATA Device"
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    under the tab type - general motto: CD-ROM/DVD-ROM, manufacturer: (standard CD-ROM drives), location: 0 (channel 0, Target 0, Lun 0)
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    Generally, you will see that on the markings on the door. You will see, rewritable, DVD, RW, multi, etc...
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  • HL-DT-ST DVDRAM GSA - T40N ATA Device Driver is not recognized

    Hi, I have an Acer Aspire 5920 and the HL-DT-ST DVDRAM GSA-T40N ATA device driver is not recognized.  I've uninstalled and restarted, without success.  I don't want to pay for a product fix cela, but can't find anything that I have confidence on the net - can anyone help please?

    Hello

    Try this:

    Your CD or DVD drive is missing or is not recognized by Windows or other programs

    http://support.Microsoft.com/kb/982116

    See also: http://support.microsoft.com/kb/929461

  • Error on HL-DT-ST DVDRAM GSA - T20N ATA Device 10

    My CD/DVD is not present when I am exploring 'My Computer'.
    I can't read/play any cd/dvd.  In the 'control panel '.
    appears the device: HL-DT-ST DVDRAM GSA - T20N ATA Device
    with an exclamation point in a yellow triangle and a message 'Erreur10 '.

    Hello

    Description of errors related to the 10 Code that generates the Device Manager in Windows on computers
    http://support.Microsoft.com/kb/943104/

    Step 1: Please do all the same underneath if you did some before as is often total
    a process that solves the problem.

    Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
    Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
    RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
    below.

    Then, work your way through these - don't forget the drive might be bad, could be a coward
    cable or slight corrosion on the contacts (usually for a laptop) and other issues.

    Your CD or DVD drive is missing or is not recognized by Windows or other programs
    http://support.microsoft.com/kb/314060 - a Mr Fixit

    Try this fix manually if the Fixit 314060 does not work
    http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

    Your CD or DVD drive is missing or is not recognized by Windows or other programs-
    a Mr Fixit
    http://support.Microsoft.com/kb/982116

    The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
    for Windows Vista
    http://support.Microsoft.com/kb/929461

    When you insert a CD or a DVD, Windows Vista may not recognize the disc
    http://support.Microsoft.com/kb/939052

    Your CD or DVD drive cannot read or write media - A Mr Fixit
    http://support.Microsoft.com/GP/cd_dvd_drive_problems

    CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
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    http://support.Microsoft.com/kb/952951
    Drive CD - R or CD - RW Drive is not recognized as a recordable device
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    Hardware devices not detected or not working - A Mr Fixit
    http://support.Microsoft.com/GP/hardware_device_problems

    Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
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    Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
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    ===============================

    Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
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    Did you follow the Troubleshooting Guide for the reader who still does not work? There are
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    Check with your Maker system and a device for the two possible firmware updates and
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    Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive


    as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
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    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

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    -----------------------------------------------------------------------

    You can probably find more info here and maybe even the exact registry for your CD/DVD settings
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    Forums - a lot of expert real help
    http://Club.myce.com/

    CD/DVD units
    http://www.myce.com/storage/

    Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
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    DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
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    http://www.NirSoft.NET/utils/device_manager_view.html

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

  • HD - DT % ST DVDRAE GSA-T20N ATA DEVICE failed

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    http://support.Microsoft.com/GP/hardware_device_problems

    &

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    Hello

    Read this link which has also a few solutions:

    Description of errors related to the 10 Code that generates the Device Manager in Windows on computers
    http://support.Microsoft.com/kb/943104/

    --------------------------------------------------------------------------------------

    Step 1: Please do all the same underneath if you did some before as is often total
    a process that solves the problem.

    Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
    Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
    RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
    below.

    Then, work your way through these - don't forget the drive might be bad, could be a coward
    cable or slight corrosion on the contacts (usually for a laptop) and other issues.

    Your CD or DVD drive is missing or is not recognized by Windows or other programs
    http://support.microsoft.com/kb/314060 - a Mr Fixit

    Try this fix manually if the Fixit 314060 does not work
    http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

    Your CD or DVD drive is missing or is not recognized by Windows or other programs-
    a Mr Fixit
    http://support.Microsoft.com/kb/982116

    The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
    for Windows Vista
    http://support.Microsoft.com/kb/929461

    When you insert a CD or a DVD, Windows Vista may not recognize the disc
    http://support.Microsoft.com/kb/939052

    Your CD or DVD drive cannot read or write media - A Mr Fixit
    http://support.Microsoft.com/GP/cd_dvd_drive_problems

    CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
    Vista installation after booting from the DVD (AHCI)
    http://support.Microsoft.com/kb/952951
    Drive CD - R or CD - RW Drive is not recognized as a recordable device
    http://support.Microsoft.com/kb/316529/

    Hardware devices not detected or not working - A Mr Fixit
    http://support.Microsoft.com/GP/hardware_device_problems

    Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
    ends. Remove and replace, do not just tight. For laptops, you can often clean power and
    contacts data with a pencil eraser.

    Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
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    ===============================

    Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
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    do it right.

    Did you follow the Troubleshooting Guide for the reader who still does not work? There are
    the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

    Check with your Maker system and a device for the two possible firmware updates and
    the correct registry entries for your car.

    Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
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    the parameters.

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

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    -----------------------------------------------------------------------

    You can probably find more info here and maybe even the exact registry for your CD/DVD settings
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    Forums - a lot of expert real help
    http://Club.myce.com/

    CD/DVD units
    http://www.myce.com/storage/

    Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
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    DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
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    http://www.NirSoft.NET/utils/device_manager_view.html

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

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    Check with the Maker system and/or the manufacturer support and Forums real player
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    Step 1: Please do all the same underneath if you did some before as is often total
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    Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
    Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
    RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
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    Then, work your way through these - don't forget the drive might be bad, could be a coward
    cable or slight corrosion on the contacts (usually for a laptop) and other issues.

    Your CD or DVD drive is missing or is not recognized by Windows or other programs
    http://support.microsoft.com/kb/314060 - a Mr Fixit

    Try this fix manually if the Fixit 314060 does not work
    http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

    Your CD or DVD drive is missing or is not recognized by Windows or other programs-
    a Mr Fixit
    http://support.Microsoft.com/kb/982116

    The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
    for Windows Vista
    http://support.Microsoft.com/kb/929461

    When you insert a CD or a DVD, Windows Vista may not recognize the disc
    http://support.Microsoft.com/kb/939052

    Your CD or DVD drive cannot read or write media - A Mr Fixit
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    http://support.Microsoft.com/kb/952951
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    Hardware devices not detected or not working - A Mr Fixit
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    Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
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    ===============================

    Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
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    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

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    You can probably find more info here and maybe even the exact registry for your CD/DVD settings
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    Forums - a lot of expert real help
    http://Club.myce.com/

    CD/DVD units
    http://www.myce.com/storage/

    Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
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    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

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    Hello

    Step 1: Please do all the same underneath if you did some before as is often total
    a process that solves the problem.

    Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
    Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
    RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
    below.

    Then, work your way through these - don't forget the drive might be bad, could be a coward
    cable or slight corrosion on the contacts (usually for a laptop) and other issues.

    Your CD or DVD drive is missing or is not recognized by Windows or other programs
    http://support.microsoft.com/kb/314060 - a Mr Fixit

    Try this fix manually if the Fixit 314060 does not work
    http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

    Your CD or DVD drive is missing or is not recognized by Windows or other programs-
    a Mr Fixit
    http://support.Microsoft.com/kb/982116

    The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
    for Windows Vista
    http://support.Microsoft.com/kb/929461

    When you insert a CD or a DVD, Windows Vista may not recognize the disc
    http://support.Microsoft.com/kb/939052

    Your CD or DVD drive cannot read or write media - A Mr Fixit
    http://support.Microsoft.com/GP/cd_dvd_drive_problems

    CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
    Vista installation after booting from the DVD (AHCI)
    http://support.Microsoft.com/kb/952951
    Drive CD - R or CD - RW Drive is not recognized as a recordable device
    http://support.Microsoft.com/kb/316529/

    Hardware devices not detected or not working - A Mr Fixit
    http://support.Microsoft.com/GP/hardware_device_problems

    Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
    ends. Remove and replace, do not just tight. For laptops, you can often clean power and
    contacts data with a pencil eraser.

    Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
    manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

    ===============================

    Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
    Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
    do it right.

    Did you follow the Troubleshooting Guide for the reader who still does not work? There are
    the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

    Check with your Maker system and a device for the two possible firmware updates and
    the correct registry entries for your car.

    Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
    as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
    the parameters.

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

    -----------------------------------------------------------------------

    You can probably find more info here and maybe even the exact registry for your CD/DVD settings
    drive from someone with the same model.

    Forums - a lot of expert real help
    http://Club.myce.com/

    CD/DVD units
    http://www.myce.com/storage/

    Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
    nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

    DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
    devices and their properties in flat table, instead of the tree viewer
    http://www.NirSoft.NET/utils/device_manager_view.html

    =======================================

    As needed check with the Sony Support, their drivers and documentation online and ask in their forums
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    Sony - Contacts
    http://eSupport.Sony.com/us/Perl/contact-land.pl

    Sony - drivers
    http://eSupport.Sony.com/Perl/select-System.pl

    Sony - Support
    http://eSupport.Sony.com/

    Sony - Forum
    https://Forum.sel.Sony.com/?XID=M:Showcase:eSupport

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

  • MY DVD - RW DVR-112D ATA DEVICE IS ONLY PLAYBACK DVD VIDEO (EX MOVIES). BUT NOT READ ANY OTHER TYPE (E.G. SOFTWARE).

    MY DVD - RW DVR-112D ATA DEVICE IS ONLY PLAYBACK DVD VIDEO (EX MOVIES). BUT NOT READ ANY OTHER TYPE (E.G. SOFTWARE). Everytime I put a dvd movie it plays automatically, but any other type of cd it will say insert disk. One has had this problem?

    Hello

    You have disk problem as the CD/DVD is actually 4 discs in 1 case (burn CD & DVD and CD and DVD read).
    Therefore, it is not unusual for 1 or 2 rooms with not so work that others do it properly.

    Several good info here:
    http://Club.myce.com/

    Notes on the troubleshooting and repair of readers of compact disks and CD-ROM Drives
    http://www.repairfaq.org/repair/F_cdfaq7.html#CDFAQ_014

    ----------------------------------------------------------------------

    Step 1: Please make all underneath the same if you've done it before as it's often the total of the process which
    solves the problem.

    Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
    Update the drivers (this will probably do nothing) - then RIGHT click the drive - UNINSTALL - REBOOT
    This will refresh the default driver stack. Even if the reader does not appear to continue below.

    Then, work your way through these - don't forget the drive might be bad, could be a loose cable or
    slight corrosion on the contacts (usually for a laptop) and other issues.

    Your CD or DVD drive is missing or is not recognized by Windows or other programs
    http://support.microsoft.com/kb/314060 - a Mr Fixit

    The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
    http://support.Microsoft.com/kb/929461

    When you insert a CD or a DVD, Windows Vista may not recognize the disc
    http://support.Microsoft.com/kb/939052

    Your CD or DVD drive cannot read or write media - A Mr Fixit
    http://support.Microsoft.com/GP/cd_dvd_drive_problems

    CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
    http://support.Microsoft.com/kb/952951
    Drive CD - R or CD - RW Drive is not recognized as a recordable device
    http://support.Microsoft.com/kb/316529/

    Hardware devices not detected or not working - A Mr Fixit
    http://support.Microsoft.com/GP/hardware_device_problems

    Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
    ends. Remove and replace, do not just tight. For laptops, you can often clean power and
    contacts data with a pencil eraser.

    Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
    manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

    ===============================

    Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD burning and)
    Playback of CD and DVD). Therefore, it is not unusual for 1 or 2 rooms with not so work that others do it properly.

    Did you follow the Troubleshooting Guide for the reader who still does not work? There are some registry entries
    that the troubleshooter does not, and those who "could" be the cause.

    Check with your system manufacturer Maker and device for possible firmware updates and the good
    Your player registry entries.

    Here are the keys in my opinion, are those in question - for the reader of CD/DVD subkeys of course that he will be
    other subkeys in these keys. Be sure to ask specific keys involved as well as the parameters.

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

    -----------------------------------------------------------------------

    You can probably find more info here and maybe even registry settings correct for your CD/DVD drive
    a person with the same model.

    Forums - a lot of expert real help
    http://Club.myce.com/

    CD/DVD units
    http://www.myce.com/storage/

    I hope this helps.
    Rob - bicycle - Mark Twain said it is good.

  • My laptop Inspiron 1420 PBDS DVD +-RW DS - 8W1P ATA Device failed... What is the solution?

    My laptop Inspiron 1420 PBDS DVD +-RW DS - 8W1P ATA Device failed... What is the solution?

    I'm not very good w / computer stuff... appreciate any guidance or advice in simple terms. Already did system restore, tried to uninstall/reinstall, but still not ok...

    Moreover, already done BIOS diagnostics/reboot... still persistent.

    When I click on the device mngr, properties, under the State, he said:

    This device cannot start. (Code 10)

    I did the above process several times already

    ???

    Message edited by cyke_jene on 06/25/2008 08:42

  • HL-Dt-St DVD RAM GSA - 4167 ATA Device driver problems.__Mitsumi - CR-48X5TE ATA drive has driver problems. Hardware changes may not have been detected

    I changed Windows XP to Windows 7 Home Version 3SP.  Both my DVD-Rom are not recognized by Windows.  A check in the Device Manager reports that both drivers are up-to-date.  I ran each anvenue in windows and the manufacturer's Web pages.  Now, I hope you can help?

    What can I do?

    Hi stoertebecker,.

    Thanks for the reply.

    Glad to know that the problem has been resolved. If you have any further questions on your computer, thanks for posting your question, we will be happy to help you.

    Concerning
    Joel S
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • My CD/DVD drive (HL-DT-ST DVD + - RW GSA - H21N ATA) will take place a few CD and not others.

    I've uninstalled and reinstalled the driver.  I installed a program of recognition of speech a few months ago and now it does not recognize this same program CD. It will recognize the other CD. I am running Windows 7.  If this occurred after an upgrade.

    So I wanted to reinstall the program, but cannot get the CD player to recognize that there is a CD in the drive, I get the error messages in this program.

    Any help would be appreciated.

    Hi Ken,

    Click on the link below and see if it helps.

    http://support.Microsoft.com/kb/982116/en-us

    Good day!

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