HO Officejet 4500 G510g: scanning software stops on page 2

I am using the HP Solutions Center to scan a document of several pages of B & W text to a PDF file. Whenever I try he abandoned about 1/3 of the way in power page 2 via the document feeder. Error message is «an error has occurred in the scanner software...» "Extended error code: 4, [(3,42,0)].

I restarted the program, rebooted the PC, unplugged the printer, uninstalled the software, the hardware and the downloaded and installed the software of replacement on the HP website. All to nothing does not.

Anyone know of a solution? Right now I have a large printer with a big piece of glass on top. Should have checked all the features out completely and it back to the beginning, but it's MOM and she is 88 and does not need the scanner very often.

Advertisement

Hello

From the HP Solution Center, click on scan a Document, and then click Change settings.

Shlect the PDF shortcut and click Advanced Document settings.

Ensure that the OCR language is defined as English and press OK, then try to scan the image and check for the difference.

If the question remains, try to ensure the DPI settings for the display of the PC are defined as 96 (100%), the software scanning HP does not support other DPI settings and can cause such behavior.

Right-click on an empty area of your desktop and click on personalize.
To the lower left corner, click on the link of the display.
In the left pane, click Custom text size (DPI).
Make sure that the DPI value is set to 100%
Restart your PC

Windows 8.1:
Right-click the background screen area, and then select the screen resolution.
Then click on 'Make text and other items more or less '.
Select "Smaller (100%). ", and then click OK.
"Note: If you see a scale between 'Small' and more ', click on the box next to"Let Me pick the scale of levels for all my views"and select Smaller (100%)

Apply the changes and reboot or re - login required.

Then try to scan and check if there is any difference.

Please let me know if any of the steps above can help.

Shlomi

Tags: HP Printers

Similar Questions

  • OfficeJet 4500 G510g: OfficeJet 4500 G510g will not print full page

    I'm having a problem that gets worse.  My OfficeJet 4500 G510g will not print a full page.  I have installed the latest updates, verified that it's the default printer, aligned the cartridges 2 or 3 times, cleaned the printheads of 2 or 3 times. but no success in getting it to print an entire page

    Hi @thrandall,

    Thanks for getting back to me.

    My suspicion was correct, there is a hardware problem with system of distribution of ink or cartridge.

    Have you tried these steps in my previous post?
  • Error while parsing - Officejet 4500 g510g-m

    I have Officejet 4500 g510g-m connected by USB to a Toshiba laptop that is running Windows 7.

    I got and error message "software HP is perhaps not able to scan the destination by default because the software is not available or does not work properly. When a scan of the printer is done using HP diagnostic every thing works fine if I get this error message.

    Over time I got the impression that I uninstalled the printer several times and reinstalled, this time when I always get the error scan and sometimes an other error message with error numbers 8, reinstalled [(6,0,-2417319779)] tells me to reinstall the software.

    I wonder if the problem with Windows updates. Between updates of Windows I can usually correct the error messages and the printer scanner works fine. This time, I can't solve the problem.

    trishred, good for a later use HP made all our software and drivers available through our Web site. Just save the link below and if you need to reinstall the printer on this computer or another just select your operating system and follow the download instructions.

    http://goo.GL/d0mVS

    I am happy that this solved!

  • Work of WAN t HP Officejet 4500 G510g-m scanner

    Dear hp I cannot scan my wan't scanner HP Officejet 4500 G510g-m work what is the problem I press the scan button
    This time I can't see the disply no option analysis. Please refer to the documentation for the device to sharp shoot. Press ok pls reply me

    If you receive a message about no Scan Options, so it is possible that the software has not been activated for scanning with the printer.  Have you opened the Solution Center on the computer and tried to update the scanning to... settings in the settings tab at the bottom right of the window to the solution Center?

    So, have you tried running printing HP and doctor Scan?  It is an automated tool provided by HP for the many printing/scanning problems.  Click here to access the PSDr HP.

    I'd also take a look at the troubleshooting steps in the document located here.  I hope this helps.

  • Impossible to install Officejet 4500 g510g-m driver for Win7-64

    When I try to install the downloaded file (OJ4500vG510g-m_Full_13_en) extracts the Officejet 4500 g510g-m dirver for Win7-64 bit, then a back screen flashes on the screen for a fraction of a second, then nothing else happens.

    Don't know what to do at this point.

    Thanks for the clarification.

    Please try following these steps and check if this may help:

    1 open the Mcafee Virus and Spyware Protection software you are interested in, click on calendar and perform analyses. Click analysis in real time, and then click stop. Select until I restart the PC and confirm by clicking the button turn off.
    2. open the dialog box run by clicking on the Windows key and the R key on your keyboard. Type %windir%, and then click OK.
    3. type hpoins*.dat in the search bar at top, if there is that no result rename the extention in old instead of dat. (e.g. hpoins1.old)
    4. type hpwins*.dat in the search bar at top, if there is that no result rename the extention in old instead of dat. (e.g. hpwins1.old)
    5. start the Run dialog box by clicking the Windows key and the R key on your keyboard. Type MSIEXEC /Unregister. in the Run dialog box and click OK.
    6. launch the Run dialog box by clicking the Windows key and the R key on your keyboard. Type MSIEXEC/REGSERVER in the Run dialog box and click OK.
    7. run the installation file and check all difference.

    If the problem persists, right-click the computer icon and select manage, then open the Device Manager.

    Devote the processor category and specify which processor you use on your PC.

    Kind regards
    Shlomi

  • OfficeJet 4500 G510g-m it not install correctly

    I have a printer all-in-one Officejet 4500 G510g-m. I tried to install & uninstall several times on A Dell 2.80 core dual processor

    with 2.50 GB of memory. With Windows Vista Home Premium 32 bit. Every time he tells me that I can't open the cause of box tool, that it is not connected... Printer, scanner and fax will appear on the control panel. Then, I made a full recovery on my PC and tried to install it again.

    It allows to print when you do a copy, page test and wordpad, but not from Windows photo gallery and will not let you check ink levels.

    How can I uninstall this thing and get out all the old files and get my right rear register. Also, how can I get this printer to work?

    Any help would be greatly appreciated.

    I did a microsoft Fix - it for windows tools, I ran a Revo Uninstall, then I did a disk cleanup.

    Then I reinstalled the drivers I downloaded from HP and the HP software. The complete program,

    Version 13.0. restarted the pc and it would not always print from windows photo gallery, but eventually, I went and bought a 3 feet for the printer usb cable and everything works fine now. I knew that when you scan, you have to scan my documents and then print it. Thanks a lot for your help.

  • OfficeJet 4500 G510g: Impossible to uninstall HP Officejet 4500G510a-f (Windows 10)

    My Officejet 4500 G510g HP Solution Center opens not once 10 Windows worm 1511 was expelled 12/30/2015.  Windows KB3133431 update has been installed automatically on 06/01/2016 and who should have solved the problem, but he did not.  I uninstalled my HP software and I ran HP Support Assistant to download the current software for my printer, but that didn't fix the problem either.  I checked my HP programs in the control panel and found Officejet 4500 510a-f is installed.  But, Officejet 4500 510g-m is what I need.  I tried to install the software, g-m , without success.  I also tried to uninstall the software from a to f in the Panel, but could not do that either.  CCleaner comes with an uninstallation tool, but it also failed.  Can someone give me help on how to removie this software (Officejet 4500 510a-f) of a machine Windows 10?

    I was able to solve the problem.  I downloaded a free trial of 30 days of Revo Uninstaller Pro and with her, I was able to uninstall HP Officejet 4500G510a-f.  Once this is done, I managed to install the correct software for my printer.  HP Solution Center is back on my desktop and everything works as it should.

    Thanks again!

  • OfficeJet 4500 G510g-m all-in - One series

    I have Windows 7 Home Premium 64-bit.

    Printer recently started feeding the slightly twisted paper. Top left margin is 1 inch, low page 7/8 in.

    This requires it a repair service or can do something to fix this problem?

    Hi ministerr,.

    Welcome to the HP Forums! I understand that your HP officejet 4500 G510g recently started to feed the slightly twisted paper. I'm happy to help with this problem!

    I would recommend going through this guide. Image or printed text is twisted or biased. If this does not work, please call our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. Language-country selector.

    Hope this helps you and have a great day!

  • HP Officejet 4500 G510g-m: displacement of fax line dedicated to sharing with phone line.

    I have a HP Officejet 4500 G510g-m all-in-One and Windows 7.  Never any problems.  In recent years, I have been fax from a dedicated line, separate from my regular telephone line.   I decided to save money and my phone line fax.  Other that simply move the fax line to a separate socket to the same wall jack as my phone and change the fax number box, is there anything else I should do?  I did not move the phone cord to a different port on the fax - should I?   I already ran a fax test and passed.

    Thanks for any info.

    9/29 - I just had a friend try to fax to me.  The phone rang and rang even if I set to 2 rings.  It's never logged and sent a fax.

    9/29 again - I have an answering machine.  I changed it to pick up to 4 fires and fax to pick up 6.  I had a friend try to fax, it has not been connected.    He received my faxesbut that I can't get any sound.

    Looks like the problem may very well be Vonage. Since I msgd you I found 6 people with the same problem and none of them have been solved. I'll have to give up and return to the dedicated fax.

    Thank you very much, Rich for all your help. It was a pleasure to work with you. It's just a pity that all your hard work has not solved the problem. But at least you know if someone else asks you for help with the same problem and they have Vonage, it's hopeless. Laughing out loud

    Bye!

  • The HP Officejet 4500 pulling in the previous printed page and interference

    The HP Officejet 4500 pulling in the previous printed page and blocking when you try to print multi-page documents.

    liljoey,

    Thanks for the additional info! This could help probably many others please mark your post as solved so other can more easily find . Let us know if you encounter any other snags.

  • HP Officejet 4500 G510g-m it not install full feature driver software w/Solution Center

    I work for four days, try to install it, once again, my Officejet 4500 full package. And the frustrating thing is that the installer says that all of the software, with the exception of imaging and web printing, is installed. This includes the Solution Center. Yet, the center of Solution is not found anywhere else on my system.

    I work with a Windows 7 Ultimate A55MH; 2.90 GHz AMD A8 - 3850 APU with graphics card Radeon HD;
    cache 512 KB memory primary; cache memory secondary 4096 kilobytes; Tip: BIOSTAR Group A55MH
    The bus clock: 100 megahertz; UEFI: American Megatrends Inc. 4.6.4 10/04/2011.

    2479.86 GB drive hard usable capacity
    1149.13 gigabytes of free disk space

    ASUS DRW-24B1ST c ATA Device [scanner]
    ATAPI iHAS124 D ATA Device [scanner]

    Portable Seagate USB device [hard drive] (500,11 GB)
    ST3160815AS [hard drive] (160,04 GB)

    ST500DM002-1BD142 [hard drive] (500,11 GB)

    WDC WD10EALX-009BA0 [hard drive] (1000,20 GB) - Windows 7 Ultimate disc...

    WDC WD3200JS-22PDB0 [hard drive] (320,07 GB).

    There is no reason that my system should not be qualified to run this printer/scanner and all software fair that goes with it. So, what, according to you, is the question? Is it me, or is this HP? Please, be honest with your answer...

    Hi djbillyd,

    Thanks for letting me know that the printer installed correctly on other computers.

    Follow this post from @SuperMario1 to remove the printer files from the registry.

    Driver HP deskjet D2300 series does not not in windows 7.

    It's a different model, but it provides instructions to dig dip into the registry and get all of the HP software from the system.

    You can also run the Microsoft Fix it Tool to the problems that programs cannot be installed or uninstalled.

    Let me know the results.

    Thank you.

  • HP Officejet 4500 G510n Scan via airport utility?

    How can I get my HP Officejet 4500 G510n to perform a SCAN using airport utility?

    Airport utility is not related to operating an MFP. It there is no scan via airport utility function or any what router airport. That is, the printer must be connected through its network and NO USB connection to the router. What is the Airport base station is the printer is simply a network client. No printer function any is active via the airport.

    You must install the drivers HP and the complete software for any OS that you are running on your computer.

    http://support.HP.com/us-en/product/HP-OfficeJet-4500-all-in-one-printer-series---G510/3919445/mod ele/3986394/document/c0...

    It's the HP drivers and software that will allow you to scan over network. Or if NOT, maybe... often scanning on network is problematic.

  • 8600 Officejet pro 911: scan has stopped working

    My scan just stopped working and givee me a message, the printer is not connected to the computer.

    I turned off the computer and the cable and the printer turned on again but did not help.

    Instructions say click the HP and select the scanner action. But when I click on the hp icon I get only an option to install a new printer. Nothing else.

    How do I get this reconnected?

    Hello @skybyrd53,

    Welcome to the Forums of HP Support!

    I would like to work with you today with the resolution of the problem of scan that you encounter when you try to scan from your HP Officejet Pro 8600 e-all-in-one printer to your computer Windows 8.1. I understand that when you click on the HP printer Assistant icon you get a screen "install". This indicates that your software is here and ready to work, but your printer is no longer bound to this software. For this reason, I will guide you through the steps for reinstalling your device to fix software problems and the pilot. Please follow the steps below.

    Step 1: Uninstall the drivers:

    For the purposes of troubleshooting, it is important that we have a clean slate to work with. So, I'll you delete everything Officejet software and drivers on your computer.

    1. Open the screen, Start by selecting the Windows icon at the bottom left of your computer screen or by selecting the Windows key bottom left of your keyboard to the right of the Ctrl key
    2. When the splash screen opens, type programs and features. Click on programs and features to open it.
    3. When the programs and features opens a list of the programs installed on your computer will populate. Scroll down the list until your see HP Officejet 8600. Select the HP Officejet device and click Uninstall
    4. Follow the instructions on the screen to complete the uninstallation of your product.

    Once the Officejet has been uninstalled successfully, please proceed to the next step.

    Step 2: Remove temporary files:

    1. Open the screen, Start by selecting the Windows icon at the bottom left of your computer screen or by selecting the Windows key bottom left of your keyboard to the right of the Ctrl key
    2. When the splash screen opens, type run. Click on Run to launch the run dialogue box.
    3. In the run box, type %temp% , and then click OK
    4. When the Temp folder opens, select Ctrl + A at the same time on your keyboard. Everything in this folder will highlight now.
    5. Select the "delete" button on your keyboard. The Temp folder contains the temporary internet files. None of the actual files or folders on your computer will be affected by deleting Temp files. A Temp file should you will automatically get the pop up to 'jump' this point.
    6. Close the Temp folder when it is empty
    7. Right-click the recycling bin on your desktop and select empty recycling bin

    Step 3: Reinstall the drivers:

    1. Please click here to download the latest drivers for your HP Officejet
    2. Once the site opens, please click on the download button at the top left
    3. If you are prompted, please allow the download to run
    4. Once the download is complete, please follow the instructions on the screen to reinstall your printer.

    Once your printer is reinstalled successfully, please try scanning and printing to confirm that everything is working properly again. If your printer is unable to install because it is not 'detected' when installing, please let me know how your HP Officejet is connected to your Windows computer (USB, Ethernet cable or wireless).

    Please reply to this message with the result of your troubleshooting. Good luck!

  • HP Officejet 4500 Wireless scanning

    I have a HP Officejet 4500 Wireless and use the Mac OS X operating system 10.5.8,. When I scan photo they open in my preview software. How and where can I change the settings so that they open in Adobe Photoshop?

    Hello

    Instead of scanning from the software, try scanning through your app (Adobe PS). The preview should then be given to you by the PS.

  • OfficeJet 4500 - no scan saved - where I can take the patch

    Please help me - for officejet 4500 and windows 7 it no scanning cannot be saved! Please tell me where can I get the fix for this solution - developed?

    I'm sorry that you are experiencing this issue. (Preveen_David) has a great post on this issue. Here is a link that can help you.

    http://h30434.www3.HP.com/T5/scanning-faxing-and-copying/HP-Solution-Center-does-not-save-scanned-files/m-p/534657/highlight/true#M13621

    Let me know if this helps you.

    You uninstall and reinstall the drivers and software to see if it would have changed?

Maybe you are looking for

  • IPod does not work under Windows Vista on Equium A200

    I've had my Ipod for over a year now, I used it fine on my old computer that worked in XP.I now have my laptop Equium A200 Vista-based series.When I plugged my ipod to it, he appeared and asked if I would like to connect my ipod to the computer inste

  • Size of the spindle of the Satellite C650 adapter

    Hi all I bought my PC toshiba laptop C650 almost 3 years back from Sweden. Its adapter has stopped working now.Currently I am in India and Bastien buy a new power adapter.Output voltage: 19VOutput current: 3.42 has. I have seen many adapters not expe

  • What was the last model G5 to produce?

    Hi all I currently Mac OS X (10.5.8), double 2.3 GHz PowerPC G5, 2.5 GB with Creative Suite 4 on it. I'm working on what would be a reasonable level of machine so that I could happily run CS6. I can't install CS6 on Mac OS 10.5.8, which is the last o

  • Hello. my itunes does not show my iphone 6 s.

    Hello. my itunes does not show my iphone 6 s. I already uninstalled and reinstalled it but no luck. My File Manager shows iphone, but not itunes. How can I fix?

  • Envy Notebook: HP Server connection

    It takes forever to connect to the HP Server. Is there a solution to this?