Homekit missing parameters

I recently bought a few lights of hue and the new hue Bridge 2.0 (HomeKit Compatible)

I am running iOS 10 on my iPhone 6 s and the latest version of tvOS (9.3.3) on a new 4th generation Apple TV.

The new home app works correctly, which allows direct control from lights.  Apple TV works fine for the tasks of automation that have been configured in the application of the House.

However, I am not able to connect to my lights when I'm not connected to the local WiFi network.

Reading the various forums, there should be a HomeKit element in the application of the main parameters and an option to reset the HomeKit configuration in the privacy settings.

Two of these elements are missing on my phone.  I have the factory to reset my phone and used an alternative iCloud account and settings appear, to go again when I have to reconnect my own iCloud account.

When I login with another account HomeKit appears in the first picture under settings, and the ability to reset the HomeKit configuration appears in the second.

The only information I can find suggests turning on/off, no change keychain.  I also have factory reset the AppleTV, the problem persists.

My guess is that my data HomeKit has been corrupted in my account iCloud, without the reset option I am rather stuck.

Any ideas to fix this would be appreciated!

See if it might help - Accessories use HomeKit compatible with your iPhone, iPad and iPod touch - Apple Support

Tags: iCloud

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