Horizontal lines on my screen when opening raw files in ACR

Hello!

I have a Macbook Pro to the end of 2013 with El Capitan installed 10.11.2 retina and all the latest updates for Adobe Photoshop CS6. I'm having problems when opening raw files in Adobe Camera Raw (ACR). I have lines of color on the screen when maximize/minimize the window cab. I've been in contact with Apple, but they couldn't find anything with the material, but my problem is still there. This could be a software related issue?

I'd appreciate any help or advice as soon as possible.

Thank you very much

Kind regards

David

Hi David,

It seems a problem with the graphics card on the computer, as the display is based on the graphics card drivers.

I suggest you to please go to the Photoshop preferences, then the performance tab.

Then please click on "Advanced settings", under the GPU settings and change the drawing in "Basic" mode

Also uncheck the option for "Open GL/CL', restart Photoshop.

and then open the images in Camera Raw and see if the lines still appear or not.

Kind regards

Tanuj

Tags: Photoshop

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