host of the print driver for applications stopped working 5100cn

I don't know if my previous attempt at this post went through...

I've recently upgraded to an SSD and a new installation of won 8.1 (exactly the same thing I had on my old HDD) and now when I try to print from my Dell 5100cn I get the following error:

Host of the print driver for applications has stopped working

Signature of the problem:

Problem event name: APPCRASH

Application name: splwow64.exe

Application version: 6.3.9600.17480

Application timestamp: 545871c 1

Fault Module name: dlpsc51r.dll

Fault Module Version: 0.3.1281.4200

Fault Module Timestamp: 4324d 269

Exception code: c0000005

Exception offset: 000000000000cd 87

OS version: 6.3.9600.2.0.0.768.101

Locale ID: 1033

Information additional 1: 1 has 72

More information 2: 1a7236b9868d6b38d3fd37b43ff05b06

Information additional 3: 269 b

Additional information 4: 269b7fc9d660b4191041ae78f0745b83

For the life of me I can't figure out what I'm doing wrong... The printer still works fine if I swap back to my old HDD so I know its something I do (or not do)... I tried to figure this out all day and have installed several drivers in normal mode and compatibility without result.

When I open devices and printers on the old drive HARD the printer name reads "Dell Laser Printer 5100cn PCL6" but when I check the devices and printers on my new SSD it reads "Dell Printer 5100cn PS"... So, I know that I do not want to install the same as I have done before and I can't understand what I installed... I use a Toshiba Satillite P75 A7200 if that matters...

Help, please

Hi Roydub83,

Thanks for writing on the Dell Community Forum.

Please uninstall all the printer driver on the system installed for Dell Laser 5100cn printer and then install the driver on Windows 8 using this link http://dell.to/1ETptNA. Install in compatibility mode if the installation does not engage.

Answer please if you have any other questions.

Have a nice day ahead.

Tags: Dell Peripherals

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