Hotmail account problems

Hello

Apple Mail: I have 2 hotmail accounts. 1 works fine.

The other not so much: I get a message to enter your password for this hotmaill account in Internet accounts. And whenever I try to type the password, it gives an error - Impossible to verify the account name or the password...

I am able to connect to hotmail Web page with the same credentials - and it works very well.

-as I said the other account to Hotmail works fine too.

-J' also tried retyping the same account name and password in Apple Mail - and it stores data but I can't go online, either - It keeps failing.

Question: any ideas how to solve this problem? The problem seems to be when I did the last update of El Capitan 10. 11 5.

Hello, revDAVE!

I can understand wanting to all email accounts work fine on my Mac well. As the application continues to apply to enter the password for Hotmail accounts, you might want to try this: If Mail on your Mac continues to request your password in particular, check the options on the bottom.

Your email provider may reject your password for several reasons, including:

  • You do not use your current e-mail password. If you updated the password on another device, make sure you use the same password on this device.
  • Your email provider needs you to update or reset your password for security reasons. For example, if you have enabled Google two-step verification, your Gmail in Mail account now requires the appropriate passes app.
  • Your disabled email provider or suspension of your account. Your provider of e-mail for help.

Another option that might help is to remove the account and then add it again. To remove:

Delete an account

When you delete a mail e-mail account, messages from the account are deleted and are no longer available on your Mac. The copies of the messages remain on the mail server account and are still available (from webmail, for example).

Important: If you are not sure if you want to keep the messages are still on the mail server, move or copy them to a mailbox stored on your Mac (the mailbox appears in the section on my Mac in the mail sidebar) before deleting the account in Mail.

  1. Choose Mail > Preferences, and click accounts.

  2. Select an account, then click on the button Delete .

Once you have removed the account, add it back:

  • To add another account, choose Mail > add an account, select an account type, and then enter your account information. Make sure that the Mail check box is selected for the account.

You can read this article for more information: Configure Mail with your email accounts

Hope that this helps. See you soon!

Tags: Mac OS & System Software

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