Hotmail hacked - 4 days blocked account - phone text Reset does not work... can not access account and have talked to 3 people - HELP... my whole company is on this email account!

my hotmail has been hacked 4 days ago and sent viagra emails. I went in Thursday night to reset the password and then the account has been blocked. Since then, he invites me it will allow me to reset my password by SMS me a code but they NEVER TEXT me the password. then I try to get help via emial online but you must be signed in and of course I can't get because my account is blocked. all my emails work are here and I've had this account since 1998 and I don't remember my secret question. I've been on the phone for an hour with 3 people after trying to bypass automated telephone lines and SOMEONE can help you. I have now got a Hotmail Plus account that I paid for, in the hope that someone might transfer my emails from old account again and PERSON can help you PLEAES PLEAES HELP! why I have not listened to my friends telling me to go to gmail, I'll never know... after 13 years, I thought I was ok... Argh

Hi CynH_Fort,

Since you are facing problems with your hotmail account, you can publish your application in the Windows Live forum to get help:

Windows Live Support

Compromised account - unauthorized account access

Tags: Windows

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