Hotmail says impossible to disconnect

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• Impossible to disconnect, receive error message "THE DEVICE 'GENERIC VOLUME' IMPOSSIBLE BE STOPPED RIGHT NOW"

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• Solution Center says C7180 is disconnected

  Hi all..

  I have a C7180 in 1 connected via wired ethernet.

  I am running Win7 Ultimate 64-bit.

  Since almost new, HP Solution Center began by saying that the printer is disconnected.

  The printer is actually disconnected, because I can see the ink levels, and I can also print from within any application.

  I can't scan or fax via the central solution because he (Center solutiion) think that the printer is disconnected.

  I tried print and scan doctor and any other diagnostic tool, I found on the HP site.

  If I REINSTALL ALL of the HP software, this temproarily solves the problem back 1 hour at disconnected.

  Any help much appreciated.

  See you soon

  Hi MUSHASHI.

  Follow the steps below and let me know what happens?

  First step: clear temp directory

  1. Type %temp% term or search programs and files of field
  2. Select all the files in this folder, and then press the delete key to remove. If you receive a message that the file is in use, you will need to ignore this file (s).
  3. Proceed to step 2 below

  Second step: downloaded and extracted to your system:

  1 download the drivers and full software features

  http://h10025.www1.HP.com/ewfrf/WC/softwareDownloadIndex?softwareitem=MP-76229-1&CC=US&DLC=en&LC=en&os=4063&Product=1153754&sw_lang=

  2. once the download is complete, double-click the file to extract the software.

  3. when the installation window opens, press the Cancel button to stop the installation

  4. tap folder in the race or search programs and files of field

  5. Locate and open the folder starting with 7z (example: 7zS2356)

  6. right click on the folder and select copy

  7. close this window and all open windows, and then in the Middle the desktop right click your mouse and select Paste. This will move the 7z folder on your desktop.

  8 open the 7z, that you just copied on your desktop

  9 open the Util folder

  10 open the CCC folder

  11. start the L4uninstall.exe

  12. once the uninstall is complete, restart the computer

  13. run disk cleanup from the tools Accessories\ system under all programs folder

  14. download and install the latest version of Adobe flash player

  http://www.Adobe.com/support/flashplayer/downloads.html

  15 open the 7z folder and then double-click the Setup.exe file that will be towards the bottom of the open window. Follow the instructions on the screen to reinstall your printer.

  Let me know if you are able to successfully install the software and driver and are able to print & scan?