Hotmail sending emails to auto re: drug store online & can not change password of e-mail.
You need to discuss with your mail provider (Hotmail). t-4-2 provides you with the appropriate links. They are the ones who can access these things on your account and shut up (although I'm not sure they can stop emails being sent to your name, even if the account is closed because the source is probably not the ISP or e-mail provider but an unknown location abroad). But do not notify them immediately in order to take appropriate measures (and don't forget to discuss how you will have access to your files if they close your account - you will need to keep it open long enough to move the information elsewhere). The e-maiils appear in your sent items or you you told about it by your contacts, but there is no evidence in your account?
You must also report it to the authorities (the police) so they can try to track down those criminals who cause damage even more before all is said and done.
You can also report it to the internet crime complaint center if necessary
http://www.ic3.gov/complaint/default.aspx
Here's a suggestion on what to do next:http://www.microsoft.com/athome/security/bank/PhishingVictim.mspx
I hope this helps.
Good luck! Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.
Tags: Windows
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Unfortunately, this forum is not for Hotmail - they have a forum dedicated to issues where you will receive the best assistance. When you start a new thread on their forum, you can copy and paste your question above.
Hotmail support:
http://windowslivehelp.com/product.aspx?ProductID=1
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Section of audit of Solution:
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http://support.microsoft.com/kb/316659 - -> Hotmail issues and Support information
Steps to follow:
Step 1: Report the incident
Contact the following authorities:
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Step 2: Change all of your passwords
· Readingstrong passwords: how to create and use the.
· Start with passwords that are associated with financial institutions or information.
Step 3: Use the tools updated
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You can also file a complaint withThe INTERNET CRIME COMPLAINT CENTER
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Hello
Check with the help of your e-mail account, because they can also help if the emails are actually
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a copy of your contacts or a copy of an email sent to these contacts.Proceed to a very thorough check for malware and then change your password by e-mail.
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were not really you, although they may have your contact list. Have someone
who receives the e-mails to check the header to see where he is actually sent by and
NOT only the answer to the address.How to read the message headers
http://www.high-speed-Internet-Access-Guide.com/articles/email-headers.htmlE-mail spoofing
http://en.Wikipedia.org/wiki/E-mail_spoofingE-mail spoofing and Phishing
http://www.mailsbroadcast.com/email.broadcast.FAQ/46.email.spoofing.htmUnderstanding E-mail Spoofing
http://www.windowsecurity.com/articles/email-spoofing.htmlFraudulent emails (false)
http://pages.eBay.com/education/spooftutorial/Google search - email Spoofing
http://www.Google.com/search?hl=en&EI=FB1nS9DiNo7CsQPNhKGdAw&SA=X&Oi=spell&resnum=0&CT=result&CD=1&ved=0CAgQBSgA&q=email+spoofing&spell=1=============================================
If you need search malware here's my recommendations - they will allow you to
scrutiny and the withdrawal without ending up with a load of spyware programs running
resident who can cause as many questions as the malware and may be more difficult to detect as the
cause.No one program cannot be used to detect and remove any malware. Added that often easy
to detect malicious software often comes with a much harder to detect and remove the payload. Then
its best to be thorough than paying the high price later now too. Check with them to one
extreme overkill point and then run the cleaning only when you are sure that the system is clean.It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
the regular windows when you can.Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
(If Rootkits run UnHackMe)Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Malwarebytes - free
http://www.Malwarebytes.org/products/malwarebytes_freeRun the malware removal tool from Microsoft
Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.
You should get this tool and its updates via Windows updates - if necessary, you can
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(Then run MRT as shown above.)Microsoft Malicious - 32-bit removal tool
http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=enMicrosoft Malicious removal tool - 64 bit
http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=enalso install Prevx to be sure that it is all gone.
Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
here or use Google to see how to remove.
http://www.prevx.com/ <-->-->
http://info.prevx.com/downloadcsi.asp <-- download="">-->Choice of PCmag editor - Prevx-
http://www.PCMag.com/Article2/0, 2817,2346862,00.aspTry the demo version of Hitman Pro:
Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
(viruses, Trojans, rootkits, etc.). who infected your computer despite safe
what you have done (such as antivirus, firewall, etc.).
http://www.SurfRight.nl/en/hitmanpro--------------------------------------------------------
If necessary here are some free online scanners to help the
http://www.eset.com/onlinescan/
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Original version is now replaced by the Microsoft Safety Scanner
http://OneCare.live.com/site/en-us/default.htmMicrosoft safety scanner
http://www.Microsoft.com/security/scanner/en-us/default.aspx----------------------------------
http://www.Kaspersky.com/virusscanner
Other tests free online
http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1--------------------------------------------------------
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http://support.Microsoft.com/kb/928228Run checkdisk - schedule it to run at the next startup, then apply OK then restart your way.
How to run the check disk at startup in Vista
http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html-----------------------------------------------------------------------
If we find Rootkits use this thread and other suggestions. (Run UnHackMe)
I hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">->
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Is your Apple ID? Or someone who you do not know. If it's the latter, then you will need to contact this person to remove the lock of the Activation. If you can not contact them, then return the unit for a refund because you will never be able to use it.
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