How can I change my number of credit card for my Adobe ID?
Hello
I would like to change my credit card number, but the Adobe site do not allow it.
Support cat redirect me to a Chinese adobe page (I'm from the Hungary, cannot read Chinese..), then told me to call the local dealer support instead.
Local support dealer told us that they cannot support the members of creative cloud, they are processed centrally by Adobe.
Back to cat, again describing what I need a new agent...
Got the same Chinese page him too well at first, then got the same advice 'call the local dealer' yet.
After telling the agent that does not work, he gave me a phone number to call: 852 2916 2125, which never answers. And the agent has fallen ...
I was not so much depressed on a support customer for years.
Can someone please help me on how to change my number of credit card for my Adobe ID?
Thanks for any useful help in advance.
@mike cardeiro - the help document on changing billing is here http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-creative-cloud.html #id_41289. If you have a problem like that reported lack of cloud Ltd, then clear the cache and cookies of your browser, restart the browser and try again. You can also try a different browser. You shouldn't have a problem, but I just wanted to notice how badly pushes the question where you do.
Tags: Adobe
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