How can I contact someone? Error on the app store

Hello

My application was finally approved, and I went on my account and displayed for sale... who was on Apr. 2.  The app is the web version of the store, but when you click it, it says

Unknown anerror occurred (EC)
To return to the homepage please click here

It seems that the only way to contact them is to pay for it? That's nice.

Any help would be greatly appreciated.

Thank you

Hi four2theizz0,

If it is a PlayBook application, check your devices supported (see steps below).  If there is no device supported, the shop online will return probably this error message.

Change devices in charge from the supplier portal:

-Click on manage products
-Click on the eye (view) in the versions of the application to change column
-Click on the pen (edit) by the publication containing the bundle to edit
-Click the "Add Release Version.
-Click on the pen (edit) in the column of device Support for the package that you want to change

Tags: BlackBerry Developers

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