How can I delete locked files to external hard drive

I use an external hard drive to back up my laptop.  I did a number of full backups using PC Backup Pro.  I find that I am ending up with a number of files that have names like "2bfee8a4e34dc7b2bb247207".  All of these issues appear to be Windows/MS Office program files.  I do not need them taking place on my external hard drive and delete.  Some of the icons folder contain also see a lock on the top of the file and not others.

When I try to delete these files, a window opens saying "you do not currently have permission to access this folder, click on continue to get permanent access to this folder.  When I ' click to continue ', I don't then get a window caying "you refused permission to access this folder.  To have access... Use the Security tab.

I have to after the opening of the Security tab, then click Advanced, click the owner tab.  I'll see an owner like "Account Unknown(S-1-5-21-3029930470-4275679664-342561093-1007)" listed.  I tried to change the owner name 'administrators (Ellen-PC\Administrators)' or Ellen (Ellen-PC\Ellen), which are the names appear in the owner to change to: box.  Some of the files won't let me make the change.  On the other, if she will allow me to make the change of ownership, I still cannot remove the files/folders.

This is getting very frustrating, because I I would like to delete these folders without having to reformat the external hard drive.  I want to make room for newer backups.

Hello

Method 1:

I suggest you to take possession of the file before you delete it and check if it helps. To do so follow the link below:

http://TechNet.Microsoft.com/en-us/library/cc753659.aspx

 

Method 1:

I suggest to run the fixit available in the links below and check to see if that makes a difference
Diagnose and repair Windows files and folders problems automatically

Tags: Windows

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