How can I download pictures from my Sanyo 3810 phone on my computer? I have a USB cord to plug into the front of my computer?

I have a Sanyo 3810 phone that I got from Sprint.  My contract expired and I went with cellular consumption.  I don't have a place for a SIM card in this phone Sanyo.  There are pictures on this phone I want to download on my computer.  Some of them cannot be replaced because they are my granddaughter who died this summer, at the age of 2 years.  I desperately need to find a way to get these photos developed.  Please, please help me with this dilemma.  I would be grateful what you can do.  I bought a USB cord to connect on the phone and my computer.  Thank you for your help.  Glenda Gamez

Hi Glenda,

Welcome to the Microsoft community!

According to the description provided, looks like you want to know how to copy pictures from the sanyo phone into the computer.

However, we need more information about the issue to help you better.

Please help me answer this question.

What version of Windows are you using?

Visit this link for the operating system you are using.

http://Windows.Microsoft.com/en-us/Windows/which-operating-system

Here is a link that provides a soultion. Try the methods mentioned in this link and check.

http://community.Sprint.com/Baw/thread/41336

Note: Using third-party software or the link, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third party software or link can be resolved. Using third-party software, or the link is at your own risk.

Keep us updated on the status of the issue. Using the windows-related issues feel free to post on Microsoft Community.

Tags: Windows

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