How can I find the private forum that was set up for me about my hotmail password reset problem?

You have found the information I sent to reset my password to be insufficient. I need to give you additional information you need, but the link you sent to your email address doesn't seem to take me anywhere where I can do.

In addition, some of the information requested was for my credit card, but I'm using a free account and I guess I don't need to present this type of information. Is this correct?

Hi Daniel,.

I know not who talk you to or by what method (phone, online, email, chat,...), or how it started, but I strongly suspect that is NOT anyone of Hotmail and you should stop communicating with them and providing personal information any more than you already have and immediately delete all emails from them and who come in the future and do not go to all the links in the emails and do not open attachments to emails.  I'm almost certain it's a scam and an attempt to identity theft and possibly worse.

Now let's awhile back and check something.  Did you password reset instructions below and receive the email them with a link to reset?  If so, this may be valid; However, if the link is not valid (or even if it is still perhaps not trust because he could easiily be redirected) and request information (enamel on their part is not ask for information but just give a link), especially as your credit card, then it is totally wrong and what I said above applies. In this case, I post on the forum and forget that normal reset method and get help directly from them where you KNOW who you're talking about.

If they want to use the e-mail process (or need to because you have not provided no alternative), then ask you provide the link they will send (I guess they won't) or to include a way to check for certain that the email is from them given the circumstances - perhaps including a few special as coded message "this message is verified to support Hotmail with the code we agreed on Au93kgke9le ' or some thing like this and ask them to send you a private link response so you can send private code and not in the open air in the thread.

To resolve this issue, go to http://windowslivehelp.com/product.aspx?productid=1 for support of Hotmail.  For assistance with your password, post your question in the following forum: http://windowslivehelp.com/forums.aspx?forumid=d3fda415-1e53-4007-8e0c-2a77180ffb1d.   Here is specific information on the password reset: http://windowslivehelp.com/solution.aspx?solutionid=bf5d34bf-db28-44ca-ac9a-93838d81b2d6 but be careful if the messaging process is used and do as shown above, or make them use another method (or offer a safe alternative).

I hope this helps.

Good luck!

Tags: Windows

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