How can I fix back web version id invalid 'Runner Error'?
I get an error "runner" when I, or reset, my computer. This error reads... Web version of invalid return
ID 6.3.2.116 - 9972322. What should I do about it?
Hello
1. have you made changes on the computer recently?
Check to see if the problem exists in Safe Mode, if the computer works as expected in mode without failure, then we can solve the problem in the clean boot state.
a. refer to the article below for the procedure safe mode in Windows XP
A description of the options to start in Windows XP Mode
http://support.Microsoft.com/kb/315222
b. you need to perform a clean boot to find the program that is causing and then disable or remove.
How to configure Windows XP to start in a "clean boot" State
http://support.Microsoft.com/kb/310353/en-us
Note: When you are finished troubleshooting, follow the steps as explained in the article to reset the computer to start as usual.
I hope this helps.
Tags: Windows
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